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02/07/2017 03/07/2017
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    The Palms Hotel & Spa

    3025 Collins Avenue, Miami Beach, FL 33140-4106
    Hotel website
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 425
          US$ 425
          US$ 424
          Traveller (1372)
          Room & Suite (375)
          Pool & Beach (298)
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          Overview
          • Excellent53%
          • Very good32%
          • Average8%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “tiki bar” (89 reviews)
          “pool area” (106 reviews)
          Free Wifi
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from The Palms Hotel & Spa
          Offers & Announcements: Save 25% Off - From $149
          Hotel deals
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          The Confidante
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (2,502)
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          There are newer reviews for The Palms Hotel & Spa See the most recent reviews

          1,111 - 1,115 of 2,502 reviews

          Reviewed 1 April 2013 via mobile

          Out of curiosity, I logged onto the Tripadvisor to look up the review this morning for the Palm beach hotel as we've just spent one evening here (and will be staying for another evening) and I was so surprised to find the last 3 reviews...More

          Thank dor914
          Response from Alma C, Manager at The Palms Hotel & SpaResponded 7 April 2013

          Thank you for not only being our recent guest but also for taking the time to review our hotel. We appreciate your kind words in regard to our guestrooms but regret the inconsistent staff interactions mentioned. Your comments have been shared with our Training &...More

          Reviewed 31 March 2013

          I've been to Miami Beach/South Beach several times and I was very disappointed. After reading a lot of these reviews, I felt safe in staying at the Palm Hotel but it was a REAL let down. I requested a room away from the nearby construction...More

          4  Thank abelelz
          Response from Alma C, Manager at The Palms Hotel & SpaResponded 5 April 2013

          Thank you for being our recent guest. I do sincerely regret to hear, however, that we failed to exceed your expectations for an overall relaxing stay and would love the opportunity to further discuss your stay with you in detail (name on the reservation and...More

          Reviewed 30 March 2013 via mobile

          We saw mixed reviews, so we stopped by to check it out. We tried to get a drink on their beautiful porch, but created departmental chaos and had to order drinks from the bar and bring them to the porch where we were ignored. In...More

          1  Thank Pathrep
          Response from Alma C, Manager at The Palms Hotel & SpaResponded 5 April 2013

          Thank you for your feedback on your experience at The Palms Hotel & Spa. We are pleased that you enjoyed our beautiful public spaces and regret that you seem not to have had a pleasant experience at our Lounge. If you would like to tell...More

          Reviewed 30 March 2013

          I have been looking forward to stet at the palms for the longest time. I finally received a special offer for an early bird special and I decided to book it for my vacation in Florida. Low and behold I arrive and they assign me...More

          1  Thank Bigmo20000
          Response from Alma C, Manager at The Palms Hotel & SpaResponded 31 March 2013

          Thank you for taking the time to review The Palms Hotel & Spa. It was a pleasure to have you as our guest. I am truly disappointed that your stay was not exactly as you had anticipated and I apologize for the inconvenience you may...More

          Reviewed 28 March 2013

          Booked an ocean view room for 3 days with $50 resort credit per night to use at spa or restaurant Essencia. First they gave us a room with no oceanview whatsoever, 4th floor all you see is trees and a roof under construction. By the...More

          2  Thank Sylabra
          Response from Alma C, Manager at The Palms Hotel & SpaResponded 3 April 2013

          It was a pleasure to have you as our guests. I sincerely regret to hear about the various inconveniences you encountered while being our guests and the unfortunate staff interactions with our beach team, as that is certainly not the level of customer service that...More

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Beachfront
          • Spa
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Bar/Lounge
          Details
          • Price range
          • US$ 206 - US$ 428 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 Spa Hotel in Miami Beach
          • #23 Luxury Hotel in Miami Beach
          • #26 Business Hotel in Miami Beach
          • #28 On the Beach Hotel in Miami Beach
          • #28 Romantic Hotel in Miami Beach
          • #34 Family Hotel in Miami Beach
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 251
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Sabre Hospitality Solutions, Travelocity, TripOnline SA, Hotwire, Cancelon, Priceline, Cheap Tickets, Evoline ltd, HotelQuickly, getaroom.com, HotelsClick and HRS so you can book your The Palms Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Florida >
          • Miami Beach
          • Also Known As
          • The Palms Hotel And Spa ,
          • The Palms Hotel Miami Beach ,
          • Palms Hotel Miami Beach ,
          • Palms South Beach ,
          • The Palms South Beach ,
          • Miami The Palms ,
          • Palms Miami
          Add Photo Photos
          Traveller (1372)
          Room & Suite (375)
          Pool & Beach (298)
          Dining (110)
          Hotel & Grounds (1031)
          Bathroom (33)
          Family and Play Areas (16)
          Business Centre & Event Rooms (3)
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          Questions & AnswersAsk a question
          Lihay B
          Hi I want to cancel the order I did not notice the dates
          20 June 2017|
          Answer
          Response from Alma C | Property representative |
          Hi Lihay, Please contact our reservations department either by email or by calling directly at 305-534-0505. Thank you! Alma
          0
          Votes
          Tim S
          Hi How far out do you take bookings for 2018. It would be Sept/Oct 2018 that I would be looking at. Regards Tim
          20 June 2017|
          Answer Show all 3 answers
          Response from Alma C | Property representative |
          Hi Tim, Thanks for reaching out to us through TripAdvisor. Our rates are planned a year in advance. For Sept/Oct 2018 please call our reservations department at 305-534-0505 or toll free 800-550-0505. Thank you! Alma
          0
          Votes
          Damon L
          What are the pool hours during summer?
          31 May 2017|
          Answer Show all 3 answers
          Response from Alma C | Property representative |
          Hi Damon, Thanks for reaching you to us through Tripadvisor. The pool is open 24 hours. We hope to see you soon! Warm regards, Alma
          2
          Votes
          Room Tips
          "For best ocean views go with a high floor."
          Read review
          "All Rooms Look Great"
          Read review
          "Any room would be fine, but an ocean view is pretty amazing, particularly on the higher floors."
          Read review
          "Ocean views are worth every penny, what you gain in views though you lose in room space"
          Read review
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