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The Palms Hotel & Spa

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Traveller (1894)
Room & Suite (444)
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Overview
  • Excellent56%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“aveda products”(31 reviews)
“south beach”(248 reviews)
“pool area”(113 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from The Palms Hotel & Spa
Offers & Announcements: Save 25% Off - From $149
Hotel deals
Offers from The Palms Hotel & Spa
Offers & Announcements: Save 25% Off - From $149
Hotel deals
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Reviews (3,126)
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2,009 results
Traveller rating
1,153
515
175
86
80
Traveller type
Time of year
LanguageEnglish
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1,153
515
175
86
80
Show reviews that mention
All reviewsaveda productssouth beachpool areaocean viewchairs and umbrellasbeautiful hotelcab rideoceanfront roomhotel restaurantprivate beachdirect access to the beachbeach servicevalet parkinglincoln roadbeach towelsweddingtiki
FilterEnglish
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1 - 5 of 2,009 reviews
Reviewed yesterday via mobile

Let's start off with the exceptional service at the pool! Marlon was so charming and sweet. He happened to be our server two days in a row, and a BRAVO to him on such a phenomenal job(muchas gracias)He helped us find chairs quick and easy....More

Thank hanny855
Hotel's Favourite
Reviewed 8 June 2018

We visit each year for our anniversary. This is our sixth year in a row. We don't even think of changing where to spend this special time. And we are never let down. If at all possible it gets better each year. That is saying...More

3  Thank LIndaFeinstein
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 7 July 2018

Dear Linda, Happy anniversary! We value our patrons at the Palms Hotel & Spa, and appreciate your continued support of our hotel. We look forward to seeing you again next year!

Reviewed yesterday via mobile

Just had dreadful 5 nights with kids at this hotel. We were not informed at booking or arrival of major building works going on at hotel at moment on several floors. We only found out when lift stopped at 6 th floor whole floor screened...More

Thank cazza p
Reviewed 2 days ago via mobile

Marlon Cano gave us a great service, he was very kind and took care of us as soon as we got to the pool. You need more servers like him! Awesome guy. He gave us great advice on things on the menu as well. Beef...More

Thank IvanVasquez
Reviewed 2 days ago via mobile

Small, boutique type and with all the amenities! Excellent location, price and service. Marlon the waiter sometimes on the beach, sometimes in the pool is the best with the best service. I loved his way of treating me.

Thank Yunielquis V
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded yesterday

Dear Yunielquis, Thank you very much for your five star review. We will certainly pass along your kind words to Marlon. Please visit us again soon!

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 186 - US$ 555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Miami Beach
#13 Luxury Hotel in Miami Beach
#15 On the Beach Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 186 - US$ 555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Miami Beach
#13 Luxury Hotel in Miami Beach
#15 On the Beach Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (1,894)
Room & Suite (444)
Pool & Beach (357)
Dining (107)
Amenities (108)
Family and Play Areas (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
UKTravellerLondon_UK
14 August 2018|
AnswerShow all 3 answers
Response from Alma C | Property representative |
Hi! We have laundry and dry cleaning services as well as one-hour pressing and overnight shoe shine services. No coil laundry. Best regards, Alma
0
Votes
karen g
31 July 2018|
AnswerShow all 3 answers
Response from Alma C | Property representative |
Hi Karen, We only have balconies on the 12th floor junior suites and suites. Please reach out to us if you have any other questions. Thank you, Alma
0
Votes
IceColdCranberry
28 July 2018|
AnswerShow all 2 answers
Response from Alma C | Property representative |
Hi! The hotel is about 1.6 miles from the entertainment area of South Beach. It takes about 20-30 minutes to walk there. The beach boardwalk behind the hotel takes you there.
1
Vote
Room Tips
"Go for garden view or sea view rooms - not city view!"
Read review
"Ocean view"
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"If you are unhappy with your room they will happily switch you if possible"
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"The ocean side was so beautiful, every morning I awoke to the sun coming up"
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