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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,438 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
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Whitestone, New York
Reviewed yesterday NEW

We recently stayed at The Palms for the second time in a year. It's a lovely hotel with beautiful grounds. The service from the moment you check in, bar and restaurant staff to staff on the beach is friendly and accommodating. It's Miami luxury without the snootiness that's evident at some neighboring hotels. Carolyn at the front desk was so...

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Helpful?
Thank nycnyc23
Chicago
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

I'll keep it short, as I've reviewed The Palms many times. Still the same great service, still the same secluded, beautiful grounds and beach. The lobby and reception area have been updated, and they're absolutely gorgeous. We stay at The Palms every winter to get away from the Chicago weather, and I'm already looking forward to returning again next year.

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Helpful?
Thank ScribblerChicago
About Hotel's Favourite Review
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Scribbler, At the Palms Hotel & Spa, we strive to treat our guests like family and are pleased to hear you enjoyed another wonderful experience! Looking forward to hosting you again soon!

Chicago, Illinois
Reviewed yesterday NEW

We had our anniversary trip in Miami and the 2 concierges, Karina and Moises, went way above and beyond to help make sure her surprise gift was delivered safely before our arrival. We won't be forgetting this trip!

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Helpful?
Thank aimhi98
Temecula, California
Reviewed 5 days ago NEW

Could not have been happier with our recent stay at The Palms Hotel & Spa. This gorgeous luxury resort was everything we could have wanted and more. Excellent service, well appointed and ultra comfortable rooms, sweeping ocean views, gorgeous pool, beach access, talking parrots, AVEDA spa, and amazing farm-to-table cuisine. My only complaint is I wish we could have stayed...

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Helpful?
Thank Amber M
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Amber, Thank you so much for your comments about the luxury service you received at the Palms Hotel & Spa! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Brooklyn
Reviewed 5 days ago NEW

Conducted a small business meeting there and they were very accommodating. Food was excellent during the meeting. Staff was helpful. Rooms are comfortable but the hotel looks a little tired. Gym was adequate.

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Helpful?
Thank ParksloperBrooklyn
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Parksloper, Thank you very much for your kind review! Please visit us again soon!

Charlotte, North Carolina
Reviewed 1 week ago

I just returned from 5 days at the Palms Hotel and Spa. Our visit was excellent. We used all the resort amenities including the Spa. Comfy beds and very nice high quality Turkish cotton bath towels. Very friendly staff. The food was excellent. Lots of farm to table options and farm to "cocktail" specialty drinks. We received a free drink...

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Helpful?
Thank Janymom
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Jany, We are so glad you enjoyed your stay at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. Please return soon to the Palms for another great trip!

Reviewed 1 week ago

The Palms Hotel and Spa exceeded our expectations. We stayed here for our wedding weekend. Upon arrival we were greeted by the very friendly bellman! Check-in was fast and easy. We had a beautiful ocean view room. The minute we stepped foot into our room it smelled like fresh tropical fruits. The room was clean and spacious. It had everything...

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Helpful?
Thank Luzette M
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Luzette, Thank you so much for your comments about the luxury service you received at the Palms Hotel & Spa! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

New York City, New York
Reviewed 1 week ago

I stayed with my family and a newborn child in this hotel for an Easter week. The hotel was chosen based on positive reviews on Tripadvisor, unfortunately, I cannot share the same opinion. Paid almost 400 USD per night. There were a number of significant disappointments: 1. Hotel access - the hotel DOES NOT possess a ramp for a baby...

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Helpful?
3Thank angren
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear angren, I would like to start off by thanking you for staying with us during Easter week and for taking the time to inform us of your experience. We deeply regret to hear that your stay was not as positive as we would have liked it to be and have mixed feelings about our hotel. Please know that your...

Huntington, New York
Reviewed 1 week ago via mobile

Our second visit to this beautiful property was again , terrific ! Our ocean view room was beautiful . We especially loved the beach crew, who made sure our chairs and umbrella were set up and waiting for us each day 🌴only negative , lots of smokers . Restaurant was nice but service a little lacking . Overall , a...

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Helpful?
Thank Maryelyn J
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Maryelyn, We are so glad you enjoyed your stay at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. Please return soon to the Palms for another great trip!

Centennial, Colorado
Reviewed 2 weeks ago via mobile

Top notch grounds, room and wonderful service. Ate in the restaurant a couple of times and Noemi was our waitress. She was fabulous. I highly recommend the Palms. There was absolutely nothing to. It love about The Palms.

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Helpful?
Thank mjrck8241
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Thank you for your wonderful five star review! It was a pleasure hosting you at the Palms Hotel & Spa. Please visit us again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oceanfront sanctuary in the heart of Miami Beach, just minutes from the South Beach entertainment district, The Palms Hotel & Spa combines refined service, laid-back sophistication and beachside serenity into a destination where wellness and environmental awareness are at the center of each guest experience. Enjoy freshly renovated lobby areas with an elegant colonial flair, a lush tropical garden oasis with secluded relaxation areas, a large swimming pool and comfortable lounges, cabanas and umbrellas at the pool and beach. Rooms offer either views of the ocean, tropical gardens or the cityscape, and feature flat-screen TVs, AVEDA toiletries, coffee makers, iPod docks and luxurious bedding. The hotel’s signature restaurant, ESSENSIA, offers local farm-to-table cuisine with unique Miami flavors on breezy covered terraces. The Lounge specializes on craft cocktails while the TIKI BAR offers casual fare and classic pool cocktails. The Palms AVEDA Spa offers a full-service salon, retail area and holistic spa treatments, delivering a highly personalized experience with rituals to awaken the senses. Inspired by the pristine environment surrounding the resort, tropical nature inspires all facets of the hotel, from the decor, to the products & services offered and its commitment to green practices. It is an independently owned and operated AAA 4-diamond rated hotel, a member of Preferred Hotels & Resorts Lifestyle Collection and Florida Green Lodging certified. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: ₹ 14,216 - ₹ 28,882 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
71 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely ocean view!”
nycnyc23, 29 Apr 2017 | Read review
“Get an Oceanview and if you are bringing the kids ask for the family suite”
  • AVEDA products in the bathroom- woot! woot!
  • Super comfy beds and the rooms were spotless. Also, loved the turn down service
  • A lovely treat from the hotel
  • Can't beat the view
339amberm, 25 Apr 2017 | Read review
“We where happy with our Garden view room away from the elevator. We could see the grounds and like the value in selecting the lower floor.”
Janymom, 22 Apr 2017 | Read review
“Sea view room is 50 USD more expensive, which I don't think is worth paying for. City view was nice, and, I believe, is much quieter.”
angren, 20 Apr 2017 | Read review
“we requested an upgraded room and got it.”
gwayland2017, 5 Apr 2017 | Read review
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