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Let's start off with the exceptional service at the pool! Marlon was so charming and sweet. He happened to be our server two days in a row, and a BRAVO to him on such a phenomenal job(muchas gracias)He helped us find chairs quick and easy....More
We visit each year for our anniversary. This is our sixth year in a row. We don't even think of changing where to spend this special time. And we are never let down. If at all possible it gets better each year. That is saying...More
3 Thank LIndaFeinstein
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 7 July 2018
Happy anniversary! We value our patrons at the Palms Hotel & Spa, and appreciate your continued support of our hotel. We look forward to seeing you again next year!
Just had dreadful 5 nights with kids at this hotel. We were not informed at booking or arrival of major building works going on at hotel at moment on several floors. We only found out when lift stopped at 6 th floor whole floor screened...More
Marlon Cano gave us a great service, he was very kind and took care of us as soon as we got to the pool. You need more servers like him! Awesome guy. He gave us great advice on things on the menu as well. Beef...More
Small, boutique type and with all the amenities! Excellent location, price and service. Marlon the waiter sometimes on the beach, sometimes in the pool is the best with the best service. I loved his way of treating me.
Thank Yunielquis V
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded yesterday
Thank you very much for your five star review. We will certainly pass along your kind words to Marlon. Please visit us again soon!