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We arrived on December 29th , we were received with a great smile from Alexandra the front desk manager, we went to the room a it was nice and clean, a bit too cold but we call at the front desk and immediately they send...More
Never came back to this place again or recommend to anyone. We arrived to the lobby for the the checkin and Joel from the front desk was so rude and arrogant before we even say a word and told us to leave because there was...More
1 Thank Luís Felipe B
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 30 November 2017
Dear Luis Felipe, we sincerely apologize if you felt mistreated in any way. This was certainly not our staff member's intentions. We are happy to have found out that everything was worked out in the end. Thanks for letting us know.
We stayed here as a family of 4 adults and 4 children (ages 16,14,12 and 1) - 2 rooms. Having looked at numerous hotels in the area this place was within our budget, looked to be a great location and included breakfast. Although we were...More
Thank hayley d
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 14 November 2017
It is always great pleasure to hear from guests who've had a great experience staying with us! Thanks for sharing this with us!
The photos at web site seemed fine, when we arrived we had to carry our heavy luggage on the stairs...nobody helped us... at night the rooms were clean but there was a party outside ,we couldn't sleep! Also the doors seemed so ligth .. we...More
Thank anita g
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 26 September 2017
Thanks Anita for expressing your opinion. We wish we would have offered you a better stay. Next time please check out our sister properties, Crest Hotel Suites and Greenview Hotel.
I will definitely recommend the Aqua Hotel to anyone who's looking for a place to stay. This hotel has great location, in the middle of south beach, clean rooms, rates are also fare. And very nice staff! Francisco did a great job.
Thank Diana D
Response from VeroPaglione, Public Relations Manager at Aqua HotelResponded 30 August 2017
Great review Diana! Thanks so very much for having stayed with us!