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Hotel Riu Plaza Miami Beach

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Hotel Riu Plaza Miami Beach
Hotel Riu Plaza Miami Beach
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1,851 Reviews from our TripAdvisor Community

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Showing 735: English reviews
Reviewed 3 days ago NEWvia mobile

Actually I'm not the kind of guy to write a lot of reviews, but this hotel was simply outstanding! This was my second stay at this hotel as I went for the same time in 2015. The staff, especially Luis from the reception, was excellently kind and helpful. About the food the only thing I can say is that there...

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Helpful?
Thank Swagneruu
Graz, Austria
Reviewed 2 weeks ago

I was in Hotel Riu Plaza during New year vacations for 5 nights. Hotel is ok but nothing special. I dont like the staff becouse its terrible that some of the staff cant even speak English!!! Breakfest was good. Rooms are clean, pretty small and the beds are to small for 2 adults. Gym is very very small! Best part...

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Helpful?
Thank dijak4
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. We can assure you that we treat guest comments very seriously and take decisive actions to correct any shortcomings. It is only through feedback like yours that we can monitor our levels and standards of service. We hope you will choose to visit us...

Reviewed 2 weeks ago

This hotel has no parking facilities and its valet parking, inside the hotel and provide the invoice.... but it' an outsourced company. We thought to be in trust in a Great Hotel Our GPS was stolen by the valet, suddendly nobody is responsible !!!! The Manager of thi hotel decline all responsability, and doesn't accept a discount... In french we...

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2Thank Arnaud D
Philadelphia, Pennsylvania
Reviewed 3 weeks ago

My stay at the Riu in Miami was not bad by any means. The hotel is beautiful, and has a fantastic beach as well as swimming pool and bar. That being said, the location isn't great. Other than the Fontainbleu there is not much around to see. With Uber it's a five to ten dollar ride to South Beach, and...

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2Thank Danielle M
Canada
Reviewed 3 weeks ago via mobile

Had booked this hotel months in advance and had requested early check in since we were getting off a cruise ship.Arrived at 9 which I know is early and they said keep checking to see if room is ready. It is now 2:30 and still not ready. Regular check in is at 3. Does not appear that even 1 room...

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Helpful?
1Thank sealadyCanada
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We would like to clarify that upgrades and room requests are always subject to availability. However, our Front Desk team does its bests to satisfy and accommodate all requests from our valued guests. We apologize for the inconvenience regarding your reservation and the amenities...

Wellington, New Zealand
Reviewed 4 weeks ago

First time in Miami Beach and a friend booked the accomodation so was unsure about what to expect. It was close to the beach, friendly and clean. The view from my room was great - toward the beach. I didn't get to try the pool as it was a little overcast and windy. I would stay here again. However, I...

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2Thank Suzan H
Brussels, Belgium
Reviewed 4 weeks ago via mobile

Good value for money. Great breakfast buffet. Friendly staff all over. We did not encounter any linguistic problems at all. Very clean rooms. We appreciated the snack service a lot. Great to have a salad or a sandwich available directly from the fridge when coming back late in the evening. Confortable beds too.

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Thank HEWII
Reviewed 14 December 2016 via mobile

So my husband and I decided to book a once a year vacation but this time it was our aniversary, so we decided to pay extra money to have a hotel with a front ocean view room online at the RIU hotel in miami florida, well when we checked in the woman did not speak english very well but she...

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4Thank Sana A
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 8 December 2016 via mobile

Out Stay At RIU Was Amazing Great Service From Everyone, The Hotel Was Awesome Such A Great View! The Customer Service Is A Plus 👌🏻 Everyone Just Made You Feel Welcomed! i Definitley Recommend RIU. Will Be Back For Our Next Trip!

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Helpful?
1Thank Dulce P
Maastricht, The Netherlands
Reviewed 29 November 2016

The personnel does not care about you. Check in not in time. We had to wait in the lobby (can not go to beach without card). We waited for 2 hours (no drinks!), and asked again by ourselves; than we got another room. Unfortunatelly, this was one was also not ready. So again we had to wait for a room....

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Helpful?
3Thank Marvin0477

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more   less 

Additional Information about Hotel Riu Plaza Miami Beach

Address: 3101 Collins Avenue, Miami Beach, FL 33140
Region: United States > Florida > Miami Beach
Price Range: ₹ 15,863 - ₹ 30,910 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza Miami Beach 4*
Number of rooms: 284
Reservation Options:
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Also Known As:
Riu Florida Beach Hotel Miami Beach
Riu Florida Beach Miami
Riu Miami
Hotel Style:
#57 Luxury Hotel in Miami Beach
#72 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Plaza Miami Beach staff and other travellers.
59 questions
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Melbourne, Australia
Philadelphia, Pennsylvania
2 months ago
United States
10 months ago

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Questions? Get answers from Hotel Riu Plaza Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles dijak4, 6 Jan 2017 | Read review
“ask for a top floor! The views are amazing”
 of 5 bubbles X9933CSdaniellem, 28 Dec 2016 | Read review
“Oceanview with terrace room 1034 was right in the middle where we could see the pool and the beach. Was stunning!”
  • View from standing in our room looking out through the window onto terrace
 of 5 bubbles 333staceys, 22 Oct 2016 | Read review
“Ocean view”
 of 5 bubbles Berendd, 17 Sep 2016 | Read review
“worth paying for an Ocean view room”
 of 5 bubbles Q2304URlisac, 3 Sep 2016 | Read review
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