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The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
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2,738 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
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College Park, Maryland
Reviewed yesterday NEWvia mobile

I found the property to be in extreme disrepair. The lobby furniture was in horrible condition and there were spots on my hotel room sofa. Given the weekend activity of the Miami boat show, I understand the pricing, but I will not be patronizing that property ever again, although I am loyal Marriott customer. I would have been better off...

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Helpful?
Thank Stephanie H
Rio, Brazil
Reviewed yesterday NEW

Each area of the hotel offers excellent service. I have never had this level of service at another premium brand hotel. The location is excellent for most activities in Miami. The food at the restaurants, club or the beach is superb. The team at the hotel was excellent. The Ritz Carlton South Beach is my hotel choice in Miami.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T1789QNwilliamg
Pensacola, Florida
Reviewed yesterday NEW

Service was very disappointing. Property is in a great location but needs updating. This property does not live up to the Ritz Carlton name other than the location. I would stay there again because of the location, but was disappointed in the staff and their attention to detail.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank johnfF1542IT
Calgary
Reviewed 3 days ago NEWvia mobile

After booking the wrong dates & not noticing until arrival, the wonderful Bettsy at the front desk helped us sort it out with a smile. I wish I could clone her & hire her for the hotels I work with in Canada. Top notch service, very clean comfortable rooms and inviting lobby with all of the amenities you could want...

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Thank CalgaryMegawatt
Reviewed 3 days ago NEW

South Beach is flush with many high end properties and picking the best one for you isn't easy. We stayed at the Ritz South Beach and it delivered what we were looking for. As a family with teenagers, we weren't seeking the hottest trendy spot to dine out or hit the club. The Ritz does have the best location -...

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Helpful?
2Thank Droolio
Winter Haven, Florida
Reviewed 3 days ago NEW

Recommend this fabulous location. The hotel provides many amenities for all travelers. The staff tries very hard to accommodate the guests needs but needs a little more in certain service areas. Room service is very timely.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank lorettas804
Miami, United States
Reviewed 4 days ago NEW

Time of boat show so hotel was very busy. Short staffed, poolside over busy, not enough staff to cater. Room servicing not top notch, carpets not getting vacuumed. Stayed at quite a few Ritz Carlton - this was the worst experience. I'm sure it was not helped by the Boat Show - however they knew it was on so should...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank 320gordonc
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear 320gordonc, We thank you for your feedback, and also empathize that your experience at the resort was not up to The Ritz-Carlton standards you have come expect. We want to apologize, and will look into all the situations that occurred - so thank you again for your thorough review of your stay with us. We hope to have the...

Yonkers, New York
Reviewed 4 days ago NEWvia mobile

I stayed in the hotel , checking out on Friday 24 , the hotel is very nice checking in was quick and smooth , employees were very friendly and helpful, room was very comfortable and beautiful bathroom, house keeping very good job , my major impression was mike the bartender and server at the pool he make us feel very...

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Helpful?
1Thank Carlos R
Reviewed 4 days ago NEW

Impossible to sleep or relax in the room or the beach area; constant banging noise from near-by construction starting at 6am daily. Beach area is also under construction. Service and staff good. Poll area very cheap and poor looking.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank Goara V
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Goara V, We empathize that your experience was not up to The Ritz-Carlton standards you have come to expect. We also apologize for the construction noise you experienced during your stay; we understand this is not a way in which to have a restful vacation. We thank you for your honest feedback, and will review them with our staff....

Austin, Texas
Reviewed 6 days ago NEW

Good locale for family. Odd layout of hotel. $9.51 for a cup of coffee. Nothing special but in a good locale and beach is nice. Staff is weirdly welcoming. Everywhere I went, the staff would say hello and start talking all the time. I'm all for friendly but it seems strained. Ok place. I'd come back but would expect less...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Devo I
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Devo I, Thank you for your positive feedback on our location for families and telling us more about your experience. We will certainly review them with our staff. The genuine care of our guests is our highest mission, and we aim to have your loyalty back. We hope to have the opportunity to welcome you to The Ritz-Carlton, South...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: ₹ 23,934 - ₹ 66,252 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Evoline ltd, Priceline, Expedia, Cheap Tickets, Travelocity and Jetsetter so you can book your The Ritz-Carlton, South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
Hotel Style:
#13 Family Hotel in Miami Beach
#18 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#31 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront and club level is you can”
 of 5 bubbles Droolio, 24 Feb 2017 | Read review
“Why stay in the room use the services”
 of 5 bubbles steverA8718SU, 17 Feb 2017 | Read review
“Lower floors offer a great view overlooking the pool and beach”
 of 5 bubbles 77adelinap, 11 Feb 2017 | Read review
“high level floors best”
 of 5 bubbles MarieR327, 5 Feb 2017 | Read review
“Highly recommend Cub Level Rooms, Higher Floors are quieter”
 of 5 bubbles HeatherAnne, 23 Jan 2017 | Read review
5 of 5