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The Clay Hotel

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1,663 Reviews from our TripAdvisor Community

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There are newer reviews for The Clay Hotel
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Showing 765: English reviews
Lugano, Switzerland
1 review
Reviewed 28 September 2016

Very nice and perfectly located hotel. Staff very kind and helpful If case of need at the reception Mimi and Nathalie are the two person you should ask for . Room service also very kind and we have leaarned that sometime just by asking you can achieve more than only thinking "they might not"

Helpful?
Thank mpianca
Management response:

Dear Esteemed Guest, It was such a pleasure to have you stay with us. Thank you for taking the time to write such nice comments regarding our staff, Natahalie and Mimi will definitely appreciate this review. Please let me know when you’re thinking of coming back, we look forward to having you again! Best Regards, Thanks, Christian Dobao Front Office... More 

Piraeus, Attiki, Greece
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2016

Located near South Beach which is the most interesting and touristic part of Miami, Clay hotel is a nice art deco style hotel. The room was a bit small but it had everything one could ask for a short stay.

Helpful?
Thank Tzelospar
Management response:

Dear Guest, Thank you for your review, and for describing style of The Clay Hotel. Although its’ more of a Spanish Mediterranean style, we are definitely in close proximity to the Art Deco District. We are glad see that we were able to meet your needs, and we hope to see you again in the near future! Best Regards, Christian... More 

Miami Beach, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 September 2016

My mom & aunt were visiting from up North for a few days & chose this hotel (which I had never heard of) because they read about the quaint area of SoBe on Española Way and thought it'd be a convenient location to stay at. When she mentioned the daily rate was a little less than $150 (including their daily... More 

Helpful?
1 Thank Teresita G
Management response:

Dear Teresita, First and foremost we would like to apologies for any inconvenience you might have experienced during your stay. Unfortunately depending where your room was allocated, our main walkway to get from one building to the other is on Espanola Way. I can see how this could have posed an issue for you during the rain, considering Espanola Way... More 

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Miami, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 September 2016

We arrived at 1 AM with a booking paid 3 weeks ago. First, we had to wait 20 minutes for a clerk to show up! Then that clerk y was very rude (did not apologize, did not make eye contact, barely said 3 words to us, no hello, no thank you). The name of that person is Luis. We hope... More 

Helpful?
1 Thank Jane P
Management response:

Dear Jane, I’m at loss for words, this is not a reflection of the kind of service that we extend to our guest. This review is not only very concerning but also disappointing. The interaction that took place will be investigated immediately, and we will take corrective measures to ensure this never happens again. We thank you for taking the... More 

Boston, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016

Stayed here one night after deciding to extend our stay in SoBe an extra night. The staff was very friendly and helpful. It was a bit tricky finding our room initially but was no problem thereafter. There are multiple buildings, staircases and hallways. Kinda hard to describe. The hotel could definitely use some better (more) signage for way-finding. There did... More 

Helpful?
Thank defEddie
Management response:

Dear Esteemed Guest, Thanks for the good review! Your review is very important to us, and we appreciate your feedback. Espanola way is undergoing an amazing renovation, so please excuse any construction you might have encountered. Overall we really appreciate you taking the time write the review. It seems like you had a great stay, and we really hope to... More 

Doha, Qatar
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2016

This Hotel is in a very nice Location. 4 minutes walking to South Beach. 5 minutes walking to Lincoln Avenue. Price is good to the quality you got, dont expect a 4 or 5 stars service. The worst thing is that you need to carry your luggage yourself. I noticed it is a family business which makes it even cuter.... More 

Helpful?
Thank Jamil S
Management response:

Dear Esteemed Guest, Thanks for the review we appreciate the great comments. Just in case you decide to visit us again, please note that we do offer bellman service. We have a bellman on property at all times. Although we are not a family business, we definitely treat each other and the guest like family. We hope to see you... More 

Sarasota, Florida
1 review
Reviewed 13 September 2016

The Clay Hotel is the place to stay in South Beach. The location is great and the block-long promenade along side the hotel is full of good restaurants. The hotel is recently refurbished and the rooms, while small, are very nice and very clean. Stay includes reserved beach chaises and free breakfast. When we go back to South Beach, we're... More 

Helpful?
Thank tberg2016
Management response:

Dear Esteemed Guest, We look forward to having you stay with us again! Thank you so much for such a great review. We hope we can make your next stay even more memorable. Best Regards, Christian Dobao Assistant Front Office Manager The Clay Hotel 1438 Washington Avenue, Miami Beach, FL 33139 Phone: 305-534-2988 Fax: 305-673-0346 Email: christian@clayhotel.com More 

Krakow, Poland
Level Contributor
4 reviews
Reviewed 13 September 2016 via mobile

One star more for perfect location. You can't get any closer to the best pubs, restaurants and clubs. 7min walk to the beach. Plesant service. Clean rooms, but they should clean the AC (air conditioning) -it smells. It is recommended to go there without a car. There is no parking at the hotel, but at this location You won't need... More 

Helpful?
Thank dtamas
Management response:

Dear Esteemed Guest, Thanks for the review. Your right we are located in the heart of south beach, this definitely attracts most the guest that come and stay with us. Your comments regarding the air conditioning will be addressed immediately. We appreciate your input and feedback, hope to see you again soon. Best Regards, Christian Dobao Assistant Front Office Manager... More 

1 review
Reviewed 9 September 2016

My friend and I were offered excellent service to make our stay comfortable. The front desk was really helpful and nice during our 2 weeks stay. The hotel is just two blocks away from the beach and surrounded with good restaurants.

Helpful?
Thank Suzanne L
Management response:

Dear Esteemed Guest, Thank you taking the time to write such a nice review. Our team is committed in providing the best guest service experience possible. I will make sure to share your comments with the team. We look forward to your return! Best Regards, Christian Dobao Assistant Front Office Manager The Clay Hotel 1438 Washington Avenue, Miami Beach, FL... More 

Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 September 2016 via mobile

I have purposely kept this place secret from all my followers for as long as I could. Reason being this is the absolute best place to stay on south beach period! It is a well kept property consisting of multiple buildings lining the beautiful street of Espanola Way. The hotel resembles the villas of Tuscany with the hand painted floor... More 

Helpful?
Thank Celeste F
Management response:

Dear Esteemed Guest, Thank you for taking the time to write such a wonderful review Celeste! It’s always a pleasure to have you stay with us. You did such an amazing job of describing the charm and beauty of Espanola Way. Thank you for also mentioning the value you get out of our resort fee. We hope that you become... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff

Additional Information about The Clay Hotel

Address: 1438 Washington Avenue, South Beach, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: ₹ 6,566 - ₹ 20,450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Clay Hotel 3*
Number of rooms: 130
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Also Known As:
Clay Hotel Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Clay Hotel staff and other travellers.
39 questions
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Cairo, Egypt
3 months ago
Morristown, New Jersey
over a year ago
7 days ago

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Questions? Get answers from The Clay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you prefer a quieter room, choose one on the courtyard side instead of street side.”
 of 5 bubbles nnorthpalmbeach, 20 Nov 2016 | Read review
“The opposite side of española way”
 of 5 bubbles mpianca, 27 Sep 2016 | Read review
“Noisy everywhere. If you have any health issues, I suggest you request a room on the 2nd floor because of the stairs.”
 of 5 bubbles teresitag2013, 26 Sep 2016 | Read review
“There are four buildings to chose from. Chose the one furthest from Espanola Way.”
 of 5 bubbles craigandnorma, 5 Sep 2016 | Read review
“in order to avoid loud noises, don't get a room towards the restaurant street”
 of 5 bubbles 404dami_nf, 10 Aug 2016 | Read review
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