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Crest Hotel Suites

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Crest Hotel Suites
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Showing 28: English reviews
Wheaton, Illinois
Reviewed 4 February 2017 via mobile

My friend and I stayed here the night before our cruise. It's a nice hotel for a short stay. It was in walking distance to shopping the beach and clubs if you like to party! So much to do in the area and not far from the port at all.

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Helpful?
Thank GinGin376
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Excellent review Gingin376! We hope you had an awesome time in your cruise as well. Please recommend us with your friends and family.

London
Reviewed 3 February 2017

We found the location great, but we have been battling a refund for the service charge that was added to our bill on check in without prior knowledge or approval and we have yet to receive a refund. Be warned, you will be charged for the use of towel, the pool and breakfast whether you like it or not. The...

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Helpful?
1Thank Laura N
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Thanks Laura for taking the time to send us this review. Our Resort Fee is advertised in all booking channels but in any case we are sorry you did not know about this before arriving at the hotel. Our Resort Fee gives our guests access to continental breakfast for 2, 2 chairs and 1 umbrella at the beach, beach towels,...

Florida City, Florida
Reviewed 17 January 2017

great hotel, on budget, rooms are nice and clean, check in time ws a bit slow but I can understand , was too many people in line. Rooms 601 was super big, I will remove the carpets , looks old, but clean, they have beach services free! a big plus to the front desk clerk, yenmey, she was awesome.

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Helpful?
Thank Andrea A
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Thanks Andrea! It means a lot to us when guests truly appreciate our efforts. Please come visit us soon!

Montreal
Reviewed 17 January 2017

We stayed at this hotel in October 2016 and it's probably the worse hotel I have stayed in. At our arrival, it took 25 minutes to check in. The employee was with only one client, but he was always on the phone!!! We also had a problem with the hotel fees wich were already paid! The fees are really expensive...

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Helpful?
Thank JFlaventurier
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Dear JFlaventurier, we are excited to let you know that many aspects have improved since October of last year as this hotel has new ownership since around that time. We have enhanced our services, including our breakfast; we also now offer beach accommodations to all of our guests, most of our staff has been exchanged and our rooms have been...

Reviewed 11 January 2017

Good place to stay on a budget, the staff is friendly and accommodating. They advertise free parking, but there was none during our stay. If you are renting a car for your trip I would advise ensuring parking lot as that was a major difficulty for us.

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Helpful?
Thank terrinskii .
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Thanks so much for taking the time to write this review. We do not advertise free parking in any online booking agency but if you find it somewhere, kindly let us know where and we will gladly rectify it.

Orillia, Canada
Reviewed 8 January 2017

Hotel was safe and the location is close to all sites you want to see, 4 blocks to the beach! The free breakfast is average at best, probably below average. The rooms were clean, but very small. I would recommend for couples, but not for family. Cheers.

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Thank NeilOrillia
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

NeilOrillia, Thanks for your review and for having stayed with us!

Reviewed 3 January 2017

We stayed here for one night. It is the absolute worse hotel I have every stayed in. To begin with, we arrived at the hotel around noon. Hoping they would have a room available at this time was a longshot but we thought we would ask. They didn't. So we decided to leave our luggage there and head to the...

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2Thank KarenNYC310
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Thanks Karen for sharing your experience with us. We are sorry you felt this way about your stay with us. We wish you better luck in your future destinations.

New York City, New York
Reviewed 2 January 2017

It is appalling to witness employee hotel with such poor mannerism address customers. I was shocked to see the lack of basic amenities in the hotel. The staff did not have the basic needs such as towels to provide to customers and asked for customers to return later for them instead of offering to deliver to room. Staff also had...

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1Thank GinaCam1995
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

We are sorry you felt that way. Thanks for sharing your experience with us.

Ann Arbor, Michigan
Reviewed 26 December 2016

We stayed in Crest Hotel Suites for 5 nights. I was shocked to see the lack of basic amenities in the hotel. Our double bed room did not have a coffee maker, microwave or refrigerator! In fact even the reception area had no coffee. If you are an early riser and like drinking coffee/tea in the morning then you have...

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Thank peripatetic01
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Dear Peripatetic01, we are sorry you felt this way. We wish you the very best in your future trips.

New Orleans, Louisiana
Reviewed 22 November 2016

Hotel is great! we arrived very early and the girls at the front desk was nice enough to give us an early check in with out charging anything, breakfast nice, pool nice, the front desk at night, edisson was excellent giving us all the directions for the fun stuff in south beach, on top of that, the give me FREE...

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Helpful?
Thank martin782016
VeroPaglione, Public Relations Manager at Crest Hotel Suites, responded to this review

Thanks so much Martin for this wonderful review! It makes us extremely happy to know our staff was attentive to your needs. We certainly hope to have you back soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 

Additional Information about Crest Hotel Suites

Address: 1670 James Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: ₹ 7,562 - ₹ 21,317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crest Hotel Suites 3*
Number of rooms: 66
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Also Known As:
Crest Hotel Miami Beach
Crest Hotel South Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crest Hotel Suites staff and other travellers.
21 questions
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Wheaton, Illinois
Paterson, New Jersey

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Questions? Get answers from Crest Hotel Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the highest floors becuase of the noise from the near by hotels”
 of 5 bubbles JosephBianch, 4 Mar 2017 | Read review
“Book a suite or studio which have fridge, range and microwave”
 of 5 bubbles aureliop51, 16 Feb 2017 | Read review
“705 is big and nice”
 of 5 bubbles martin782016, 22 Nov 2016 | Read review
“good location - close to South Beach”
 of 5 bubbles laurendunc, 9 Sep 2016 | Read review
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