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Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
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1,779 Reviews from our TripAdvisor Community

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Showing 1,091: English reviews
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Sacramento, California
Reviewed 4 days ago NEWvia mobile

Stayed here for a few nights during my stay have nothing bad to say about it. They upgraded my room to ocean view. Had a balcony that had a view of the ocean and pool area. It's centrally located and right on Miami Beach. I'll most definitely will consider this property again on my next visit.

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Helpful?
Thank traveling_al_916
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for taking the time to write a review on your recent stay at the Four Points by Sheraton Miami beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am glad to read that you enjoyed your stay...

Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017 via mobile

We only stayed here the one night before we left on cruise out of Miami. We arrived late, the staff at the desk were incredibly nice. They asked what brought us to Miami, I told them my wife's birthday. Without even asking, he put us in a beautiful corner room with a gorgeous view. We realized we had forgotten our...

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Helpful?
1Thank Jeff A
About Hotel's Favourite Review
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Sir, Firstly I hope your wife had a lovely birthday. Secondly our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. We are pleased that you have...

Cissna Park, Illinois, United States
Reviewed 1 week ago via mobile

Housekeeping didn't even show up!! We had to call down for towels! Part of the hotel is getting renovated I think. But bad!!!everything breaking in room! Disappointing for Sheraton. Only good part is pool and beach!!!

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Helpful?
Thank Joline L
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Miami Beach with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

Reviewed 1 week ago via mobile

This is an average hotel tend to be a bit old but it is just on the beach. The front desk is not cooperative as they will not entertain any request and try to find any excuse not help as I remember they did not help in offering my room choice. Rooms are very old.

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Helpful?
1Thank Fajhan
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for your review. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest,...

Kitchener, Canada
Reviewed 1 week ago via mobile

We stayed here the night before our cruise left out of Miami. Absolutely every staff person was helpful and very friendly. Rooms were super clean and ours was recently updated. Lovely breakfast. We could not check in until about mid afternoon, but had a totally great pool/beach day while we waited. Check out the boardwalk. We walked down to South...

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Helpful?
1Thank vidachic
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for your review! I am so glad that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind regards, Camilla Maunsell

Santos, SP
Reviewed 1 week ago via mobile

I stayed 3 days at Four Points eith my family and we had great time. Swimming pool is nice and good children. Hotel is on the beach and there are beach chairs available. Location is great as you can get a bus to any place as bus stop is 20 meters from hotel (including taking a bus to the airport...

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Helpful?
Thank EPANsantos
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for leaving a review on your recent stay at the Four Points by Sheraton Miami Beach. I am so glad to read that your enjoyed your stay and the location. Thank you for being our guest and we looking forward to welcoming you back to the hotel when you are next in Miami. Kind regards, Camilla...

London, United Kingdom
Reviewed 1 week ago

This is a tired old hotel. Carpets are brown, threadbare and stained, the linen is falling apart and the windows rusting away. The whole place is really in need of renovation. My room had an adjoining door, which had zero sound proofing. I literally could hear every word spoken in the room next to me. When the music kicked in...

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Helpful?
Thank Simon M
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Simon, thank you for taking the time to write a review on your recent stay at the Four Points by Sheraton Miami Beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. Clearly we have room to improve and we would like...

Reviewed 2 weeks ago via mobile

This hotel was horrible from start to finish. Lunch at restaurant took over an hour and was 80.00 For literally noodles and butter and a few burgers. Room was not ready and dirty. Hallways dirty. Service horrible. Tried to reach room service via phone. That was a disaster. Couldn't get anyone on the phone. The music next door was blasting...

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Helpful?
1Thank Ann W
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Ann W Our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I have passed your comments onto the relevant teams. As for the loud music I...

Duiven, The Netherlands
Reviewed 2 weeks ago

We had a big room with Ocean view and balcony. Everything in the room was ok. Outside was a perfect swimming pool and beds to rest. A view meters further was the beach and the Ocean. It was no problem to go to the beach with the towels from the hotel. Breakfast was excellent: fresh juice, egs, fresh fruit, good...

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Helpful?
Thank Cor L
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at the Four Points by Sheraton Miami Beach. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am glad that your enjoyed your stay,...

Brooklyn, New York
Reviewed 3 weeks ago

At first we showed up at 5am (because our flight got delayed) and the linen was dirty. So we complained and the guy came up to change the linen but he didn't know how. We stayed up all night. We complained and the manager upgraded us to a sweet. The standard room is very small and looks old, the bathroom...

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Helpful?
Thank G9315EErobs
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Guest, Let me start off with thanking you very much for your comments. It is a great tool for the hotel to ensure we are striving to meet expectation; it also gives us the opportunity to identify specific areas that require more attention. I am glad that overall you enjoyed your stay once you were upgraded, and you liked...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Region: United States > Florida > Miami Beach
Price Range: ₹ 10,865 - ₹ 23,629 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
4 Points By Sheraton Miami Beach
Four Points By Sheraton Miami Beach Hotel Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#90 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Miami Beach staff and other travellers.
45 questions
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1 month ago
Brooklyn, New York
5 months ago
United Kingdom

See all questions (45)

Questions? Get answers from Four Points by Sheraton Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for hotel with balcony and Ocean view (iff you like this)”
 of 5 bubbles corl849, 8 Mar 2017 | Read review
“Get a suite”
 of 5 bubbles G9315EErobs, 4 Mar 2017 | Read review
“Ask for a room with balcony”
 of 5 bubbles SerendipityIndia, 3 Mar 2017 | Read review
“Avoid 401 and 402 (poss 403 as well). They are above the generator room and the noise is constant. It's quite loud”
 of 5 bubbles JonnoMofo, 3 Mar 2017 | Read review
“Get a pool view”
 of 5 bubbles DonWcks, 24 Feb 2017 | Read review
5 of 5