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Basically every thing in the suite was either broken or almost broken. The kitchen had no dishes what so ever, we had to go to supermarket to get plastic dishes. The shower tab was impossible to turn. Wifi not working. Lights not working and list...More
We had a terrible time at this hotel in February of this year.. Our toilets overflowed 5 times (as did people in at least 2 other suites!), including once in the middle of the nite. We were locked out of the room once for an...More
Stayed in 2 bedroom suite.
Old. Dirty. Short on clean towels. Nothing updated in 30 years...literally. Balcony filthy. Had to walk through dirty tunnel under hotel to pool. Pool bar and grill opened 2 hours late. Short staffed in every area. Could not wait to...More
A very disappointing experience using South Florida Vacations, LLC, who privately rented a 2 bedroom unit to our family. Their liaison Lorenzo and Fernando were not responsive to our needs or requests. When we arrived, the room code we were given to get into the...More
When we first arrived we saw the Construction and the hotel looked ugly and cheap compared to all the other hotels around so we were a bit upset because we felt that was something they should have mentioned before we booked our reservations. Once we...More
Good luck. Almost impossible to get a person on the phone. I called about 8 times before I got a person. Had to leave a message over and over. Condition of place was bad. Our condo was dirty and so outdated. Very... More
Good luck. Almost impossible to get a person on the phone. I called about 8 times before I got a person. Had to leave a message over and over. Condition of place was bad. Our condo was dirty and so outdated. Very limited services and horribly under staffed.