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All reviewsseparate buildingsfull kitchenbedroom suitebreakfast rooman extended staystandard hotelrooms are greatbreakfast includedcomfortable stayenjoyed my staysouth beachconvinienceapplianceswalmartgloriamaintenanceremodeling
Checked in late after a long flight.
Negatives: Very hard to locate the office in the dark. Our room was in the building opposite the small lobby. The carpet entering our building was extremely dirty, and the strong smell of mildew hit us as we...More
Response from Raul P, Front Office Manager at TownePlace Suites Miami LakesResponded 27 November 2017
Thank you for taking the time to complete the review in regards to your recent stay at the TownePlace Suites Miami Lakes.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More
Despite a few remodeling quirks, I enjoyed my stay here. I was here about 2 weeks or so. The staff, to a person, was helpful and friendly. Nice kitchen and the bed was comfy. It was also very quiet. I was on the 3rd floor....More
My family booked a block of rooms for a celebration that was being held in town. After having driven 14 hours, its a little irritating passing the hotel entrance since the hotel sign out on the road is missing, there are lights but no hotel...More
Response from Raul P, Front Office Manager at TownePlace Suites Miami LakesResponded 3 November 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Miami Lakes.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More
Very comfortable place to stay. We stayed in a two bedroom suite and it was nice each of us had our own room. Breakfast was very good in the morning. They always had coffee in the lobby. I would definitely come back and stay here...More
- Hotel: smelling, not clean, toilets a disaster, not comfortable
- Room: Humid, no fresh air, not clean
- Breakfast: Small room, no service, only plastic plates, dirty dishes
- Staff: except for the front desk lead, not supportive, not caring