2 people are viewing this hotel
Hotel direct offer!Double Up on Summer
$165
Free cancellation until 20/08/22
$165
Free cancellation until 20/08/22
Reserve now, pay at stay
$169
$125
Booking.com$165
Travelocity$165
Hurb$169
View all 20 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (947)947
360
Panoramas (8) 
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
Read more
Updated 25/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Miami Airport
Updated 25/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 152 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, French, Spanish
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
47Restaurantswithin 1 km
2Attractionswithin 1 km
2184Reviews122Q+A100Room tips
Reviews
Traveller rating
- 1,000
- 721
- 308
- 91
- 64
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Had a good stay at this Hotel after American Airlines canceled our flight. The shuttle came very fast and Franceina was great at the Front Desk. The room was very clean and breakfast the next day hit the spot. Will visit again next time I’m in Miami.
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 2 days ago
Thank you for your feedback. On behalf of our hotel, I would like to thank you for your preference to our property for the enjoyment of your vacation. We are glad to know you had a great time and we will make sure to thank Franceina for you as well! We do hope to have the opportunity to host you in a future. Cordially, Agsel Corredera FOM
Read more
Hotel's Favourite
Everyone here at the Sonesta goes above and beyond to make you feel at home and well taken care of. If there is an issue with your room, the front desk (Santiago) is quick to call engineering to fix the issue and provide you with another room (things happen, right?). Wilson is an excellent bartender. Always quick with a smile (even through the mask) and a friendly greeting. He is very good to remember what your favorite drink is too… if you are here more than once. And… the van drivers are always super helpful with your bags and very friendly (special shout out to Jesus, the driver, he always makes you feel like you are a family member coming home for dinner… even though I am away from my family and at work). The van times every 20 minutes is super convenient too!! There are for sure more names that I should list here that do a great job… so,,. Sorry to have missed them in this list. Overall… as a business owner who hates hearing her employees complain in front of the customers… and hates hearing those same complaints from employees out in the world…. my hat is off to a great group of people who… even during the rough days… always stay professional and keep the smiles going!! Keep up the great work!! The only negative that I could say is… the rooms are just a little dated… however, they are very, very clean!!…
Read more
Date of stay: July 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Santiago Manzi, Guest Services / Front Office at Sonesta Miami Airport
Responded 16 Jul 2021
Dear 69suzyp, If it is one thing we strive for, its world class service. Wilson is phenomenal at the bar, both with the drinks and our guests and Jesus can make anyone feel at home, no matter how many miles away you are! We are very glad that you experienced our amazing hospitality and we will welcome you the next time you are in South Florida again!
Read more
This hotel is terrible. I called and said that I was at the pick up location. The shuttle driver “supposedly” dropped someone off at where I was and didn’t bother to wait for anyone to get on the shuttle before speeding off. Either the operator lied about the driver being at my pick up location or it’s a poorly marked van. Will never be staying here again and will definitely tell my work about this place so that they don’t give them any business. There are tons of airport hotels with many shuttles continuously running. This is not one of them.
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 2 days ago
Thank you for your feedback, we truly appreciate that you have taken the time to write and share your opinion. It is very important for us knowing our guests’ experiences and their point of view in reference to our general services. Be certain we have taken well notes about your constructive review and have spoken to our departments involved in order to keep reinforcing our services. Bests, Agsel Corredera FOM
Read more
My current rating is 5 just because I had the help from Franceina at the front desk. I was having hard times to check in with an arrogant receptionist called Bern that was not paying attention to me when I was explaining I had reservations. I showed printed reservation and even thought he wasn’t seeing it- unbelievable! But at fortunately Franceina took the lead and helped me.
Read more
Date of stay: August 2022Trip type: Travelled on business
Room Tip: Avoid to be attended by Bearn (or whatever his correct name is!)
Look for Franceina as she is...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Martha Valenzuela, Owner at Sonesta Miami Airport
Responded 5 days ago
Thanks for bringing this to our attention. We take grate pride in our staff members and we’re flag that someone recognizes the gray work they do. We still have a lot to work on and we will so we can be better for our future guests and the returning ones as well.
Read more
My daughter and I arrived at after midnight and were met by Owen at the front desk. He was courteous, helpful and, above all, professional, getting us everything we would need in toiletries as our luggage was on the plane. He really put a smile on an otherwise terrible experience and as a hotelier, I would hire him in a heartbeat. He is a credit to the hotel and should be recognized as such, From my daughter and me. Thank you very much.
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: I would recommend any as the standard is high,
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Garcia, General Manager at Sonesta Miami Airport
Responded 3 days ago
Dear Franco0701, thank you very much for your praise about our colleague Owen. He definitely goes above and beyond for our guests, we are glad to know he was able to turn a negative experience at the airport into a positive one here at the Hotel. Hopefully we get the opportunity to serve you again soon.
Read more
We were welcomed with smiles as soon as we walked in. The downstairs decor is beautiful. Franceina was very friendly. The shuttle driver was helpful. Great view from room. Greatly appreciate being able to check in early.
Read more
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 5 days ago
We are so touched by your genuine comments and wish to express our sincerest gratitude to you for remembering the names of our crew members, and drivers! A truly incredible gesture! We hope to be able to welcome you back again in the near future... Cheers!
Read more
ll staff very friendly with a sense of urgency with customer service. All areas of the hotel are impeccable, the room very clean and disinfected, a super safe place to stay. I recommend this hotel 1000000000% Thanks to all the employees who assisted me during my stay, I hope to see you soon !!!!!
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Martha Valenzuela, Owner at Sonesta Miami Airport
Responded 1 week ago
Dear Pete H., We are so happy to hear you had a great stay with us. If there's something we feel proud of it would be the work, the drive and the professionalism of our staff. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely, Martha A.Valenzuela martha.valenzuela@sonesta.com (305)446-9000
Read more
My stay here was nothing shirt of AMAZING! I was greeted by Owen who was one of the most helpful and efficient staff I've ever encountered in my 30+ years of travel! He was always very friendly and helpful and went the extra mile to assist! I almost enjoyed the gym it was great especially for the price, the food and bar was also a pretty great experience! I would most definitely come back just to meet Owen again!
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 1 week ago
Thank you for your feedback. On behalf of our hotel, I would like to thank you for your preference to our property for the enjoyment of your vacation. We are thrilled to know Owen went above and beyond! We do hope to have the opportunity to host you in a future. Cordially,
Read more
Beautiful clean hotel. The staff was so friendly special shout out to OWEN who made my stay a delight and breeze he is really someone to keep around. Thank you Owen for making my stay fun! Lovely place
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Agsel Corredera, Guest Services / Front Office at Sonesta Miami Airport
Responded 1 week ago
Thank you for your feedback. On behalf of our hotel, I would like to thank you for your preference to our property for the enjoyment of your vacation. We are thrilled to know Owen went above and beyond! We do hope to have the opportunity to host you in a future. Cordially,
Read more
Everything was perfect from the beginning. Had no problem checking in even though we were late. The entire staff of the hotel is excellent. The hotel and room were immaculate and the transportation to the airport was fantastic too. Kudos to Jesus.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Martha Valenzuela, Owner at Sonesta Miami Airport
Responded 1 week ago
We are so happy to hear you had a great stay with us, and that you took the time to give us your feedback which we appreciate very much; we take proud in the people that conforms our staff. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely, Martha Valenzuela martha.valenzuela@sonesta.com (305)446-9000
Read more
PRICE RANGE
$133 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza miami airport hotel miami, miami crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Miami Airport
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
308
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Sonesta Miami Airport
Which popular attractions are close to Sonesta Miami Airport?
Nearby attractions include Cuban Crafters Cigars (1.1 km), Magic City Casino (0.9 km), and St Vladimir Russian Orthodox Church (1.0 km).
What are some of the property amenities at Sonesta Miami Airport?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sonesta Miami Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Miami Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Miami Airport?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Sonesta Miami Airport?
Conveniently located restaurants include La Rosa, La Patagonia Argentina, and Latin Cafe 2000.
Are there opportunities to exercise at Sonesta Miami Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sonesta Miami Airport have an airport shuttle?
Yes, Sonesta Miami Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sonesta Miami Airport have airport transportation?
Yes, Sonesta Miami Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Miami Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Miami Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.