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Pullman Miami Airport Hotel

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Traveller (1833)
Room & Suite (784)
Videos (1)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#52 of 138 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Snack bar
Free airport transportation
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct on Hotel Website

Location

5800 Blue Lagoon Drive, Miami, FL 33126-2016
Pullman Miami Airport Hotel
4955Reviews174Q+A100Room tips
Traveller rating
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T. Kraft wrote a review 24 Feb
Scottsdale, Arizona25 contributions7 helpful votes
+1
I don't personally know what this hotel was before but it is not a new build. Sort of seems like maybe it was Holiday Inn or something prior? The entry and lobby is nice but when you get to your room ours was very disappointing if not gross. You could tell it was just a quick cosmetic touch up to what was there before. Same bathroom fixtures from maybe the 80s - 90s? I think the furniture was also from the previous hotel. The whole thing was just shabby and the hotel was not cheap when we stayed there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Some fast food within walking during the day but not sure I would do it at night in this area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 days ago
Thank you for your feedback. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pearl W wrote a review Oct 2023
Cairo, Egypt160 contributions66 helpful votes
Hotel's Favourite
When in Miami, I always select this hotel. Due to the beautiful pool area, and the stunning lake views, the hotel has a relaxing, resort feel. The rooms are extremely spacious and comfortable with all possible amenities provided. The food at the downstairs bar is very good, and the buffet breakfast has great food choices. The hotel staff are efficient friendly and welcoming. The highlight of each stay for me is meeting the lovely Mr. Michel who has loyally worked as a server in the breakfast area for a number of years. He seems to remember every guest who has ever spent time at the hotel! He has a genuine, friendly manner and has an amazing smile whilst greeting diners. He really is the face of Pullman Hotel Miami Airport.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great shopping centre 5 min walk away with fantastic Burlington store.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 17 Oct 2023
Dear Pearl, Thank you so much for choosing to stay with us at Pullman Miami Airport Hotel. We're absolutely delighted to be your go-to destination in the area! Impressing every guest with our exceptional service and comfortable accommodations are always top priorities for us, so we're thrilled our commitment to both continues to shine through during your visit. We'll be sure to pass your compliments along to Mr. Michel. It's also great to read you're always able to take full advantage of our plentiful amenities and delicious meals. The pleasure was all ours, and we can't wait to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TexasClaire wrote a review 24 Feb
Colorado Springs, Colorado230 contributions160 helpful votes
After an unpleasant experience at another hotel chain's Miami airport location it was a pleasure to deal with, and stay at, this hotel. Before we left home, and while we were at the airport, the phone was always answered promptly and cordially with the info we needed. The interior is lovely, and being able to have a meal and a drink at the bar was just what we needed when we arrived late in the evening. The shuttle system, in contrast with the other hotel, went perfectly also. I can't stress enough what a relief it was to arrive at this hotel, unpack, and begin to relax immediately.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 2 days ago
Dear Claire, It is wonderful that we could help you find time to relax during your travels and provide you with all the convenience you needed on your late arrival and before your continued travels. Thank you for the excellent rating and kind comments about our hotel. We hope to see you again should you need accommodations in the Miami area in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WesternGardener wrote a review 15 Feb
Vancouver, Canada535 contributions181 helpful votes
Pleasant, two-night stay before embarking on Icon. Lovely junior suite on 15th floor, but heating system didn't work (a common issue it seems for this floor). Living room furniture quite austere and lacking in warmth (hmmm). All staff were excellent, especially at check-in/check-out. Restaurant had strange hours...open at lunch, but not for dinner. Guessing management switches it up and has the bar open when the restaurant isn't and vice versa.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Have always enjoyed their bar area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 1 week ago
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your junior suite on the 15th floor and received excellent service from our staff during check-in and check-out. Your feedback about the heating system and furniture is appreciated and has been addressed with our team. We hope to welcome you back for an even more enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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534Winnie wrote a review 11 Feb
Caribbean29 contributions4 helpful votes
Everything was great and we both loved the hotel. The decor, style and spaciousness of the hotel itself and the room was more than we expected. The chaise lounge was a good addition to the room and very comfy. The pool area looked wonderful and the views over the bay and the skyline was lovely. As the weather wasn't at its best the outdoor area was empty while we were there. Breakfast, included in the stay, was very very good. A good selection of hot and cold items, including make your own waffles and freshly squeezed orange juice. The service was top-notch. The airport shuttle was really convenient and ran on time every 30 minutes. I would have given 5* but the only let down was how cold the hotel was. We tried lowering the AC but the room was still very cold and in the end had to turn off the AC and requested some blankets from reception. The hallways were extremely cold and going down to the bar/restaruant we noted all the other guests were sitting down to eat/drink with their coats on, some with scarves. Consensus was the hotel was far too cold and therefore quite uncomfortable. Some of the items on the restaurant/bar menu are a bit more pricey than at other hotels of the same category we've stayed at but my Cajun shrimp taco was delicious and my husband had more chicken wings than he could eat - the portion was very generous. The buttons for the lifts were missing so calling the lift required pushing your finger into an open "socket" - very difficult with long nails but not a big deal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Walk with a sweater/something warm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 2 weeks ago
Dear Winnie, Thank you for choosing our hotel and sharing your experience. We're thrilled you loved our decor, spaciousness, and breakfast selection. We apologize for the temperature issue, and we'll address this issue with the appropriate department. We appreciate your feedback and hope to welcome you back for a warmer stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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erobinson wrote a review 5 Feb
London, England5 contributions9 helpful votes
We have been coming to the Pullman for years; it is our "go to" hotel in Miami! The location is ideal, on a picturesque lagoon and within an easy drive to South Beach, Bayside Marina and even Key Largo! Winnie and her team ensure that everything runs smoothly, and the rooms are spacious, clean, and very comfortable! We look forward to our next visit!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 weeks ago
We're proud to be your go-to hotel in the area. It's great to know that our convenient location and clean, spacious rooms continue to impress you. We look forward to your next stay at Pullman Miami Airport Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GregH wrote a review Jan 2024
Eagleville, Tennessee168 contributions52 helpful votes
We just stayed two nights at the Pullman prior to our cruise. This hotel is only an average hotel. Bed and as comfortable so I slept well. Our room thermostat did not work and only delivered one temperature, COLD. The fan speed wouldn’t even adjust. The toilet valve would stick and we had to move the handle to unstick it with every flush. Other than that, the room was fine. Carlos worked his rear end off at Le Bar, being the sole bartender and server from opening to close. Hotel added an additional gal last night…fortunately for Carlos! Overall food service and quality…MEH. I would still recommend The Pullman in a pinch.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Short stay it’s adequate.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 4 weeks ago
Dear Greg, Thank you for your kind recommendation of Pullman Miami Airport Hotel. We're glad our proximity to the airport was convenient. However, we sincerely apologize for aspects of your stay that showed room for improvement. Your comments will help us provide a better guest experience. Having said that, it's good to know you enjoyed our excellent bar service and comfortable beds. We appreciate your thoughtful input and hope for an opportunity to deliver a better stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fjsVancouver_Canada wrote a review Jan 2024
Vancouver, Canada52 contributions38 helpful votes
Booked a ‘Day Use’ room at this hotel as disembarked early morning from cruise ship & had an evening flight. Day of, the ‘Day Room’ rate was charged correctly but also the ‘Hold’ of $100 for any incidental charges incurred during the 9 hr stay (of which there were none) was charged in full to my CC & not released when I checked out. That’s NOT a ‘hold’ - that’s a ‘charge’ of $100. I was told it will be credited back to my card in 5 DAYS! So they have use of my $100 for 5 days…is that even ethical??? (Or legal?)
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Date of stay: January 2024
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 23 Jan 2024
We appreciate your feedback, and we apologize for any confusion about the hold fee. While it is refunded immediately, each bank has its own processing times. We suggest contacting your banking institution to learn more about their practices. If you're in the area again, we hope you'll come back to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I-Pay-I-Must-Get wrote a review Jan 2024
Washington, DC12 contributions15 helpful votes
I have stayed at this hotel years ago when it was a Sofitel, so it was with deep deception that I returned to this property see the absolute lack of care of management towards customers. With the hotel reasonably booked the restaurant remains closed for diner forcing customers to pile up over a "bar area" to order. Mess everywhere... and no one cares... double kill: no bar and no dinner. Room service? Don't get fooled... not even the extension works. This place is improper for business, take food with you or stay at your own risk !
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 18 Jan 2024
Thank you for your review. It is disappointing to hear that your time with us was not as relaxing as you had hoped. It is always our goal to provide a comfortable stay, as well as attentive service, and our team will review your feedback to ensure that we are meeting our own high hospitality standards. We look forward to welcoming you back in the future for the opportunity to change your lasting impression.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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worldtraveler1716 wrote a review Jan 2024
Victoria, Canada204 contributions63 helpful votes
While the food was hot, tasty and well presented, the bar staff was not up handling the demand. It was beyond just being too busy, but it showed a lack of training. For example, food/drinks were brought to the table, but on a return to the bar nothing was picked up from nearby tables. People were obviously upset by the lack of service, including us. It is a nice space with a lovely view of the pool and good food, but staffing is woefully in need of training especially for really busy times. We will see how things go tomorrow night.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 13 Jan 2024
Thank you for offering feedback about your recent dining experience at our hotel. We're glad you enjoyed our delicious food, beautiful views, and excellent facility. However, we're sorry you were disappointed with our service. Your comments are important to us, and we'll use them as we continuously work to improve our staff training. Our team hopes when you return, we will exceed all your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹15,337 - ₹23,794 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel miami hotel miami, miami sofitel, accor miami, sofitel miami airport
FORMERLY KNOWN AS
Sofitel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
281
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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PULLMAN MIAMI AIRPORT HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Pullman Miami Airport Hotel
Which popular attractions are close to Pullman Miami Airport Hotel?
Nearby attractions include Blue Lagoon (0.5 km) and Waterford Business Park (1.0 km).
What are some of the property amenities at Pullman Miami Airport Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Miami Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Miami Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Miami Airport Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pullman Miami Airport Hotel?
Conveniently located restaurants include Casa Juan Restaurant, 94th Aero Squadron Restaurant, and Urbano Cucina Italiana.
Are there opportunities to exercise at Pullman Miami Airport Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Miami Airport Hotel have an airport shuttle?
Yes, Pullman Miami Airport Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Miami Airport Hotel have airport transportation?
Yes, Pullman Miami Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Pullman Miami Airport Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Miami Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.