Regency Miami Airport by Sonesta
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Panorama of the Deluxe King Suite at the Regency Hotel Miami
360
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Regency MIA Lobby PoolTable
Room & Suite (388)

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About

4.0
#77 of 141 hotels in Miami
4.2 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The Regency Miami Airport by Sonesta is a boutique hotel offering a perfect location near the Port of Miami area, just five minutes from Miami International Airport, near Spectrum Aesthetics and the Dolphin Mall. Guests arriving at the hotel, step past an understated vintage façade framed by tropical gardens into a vibrant lobby area featuring an airy, open design and elegant regency-era décor and ambiance. Our 176 dog-friendly rooms and junior suites offer mini-fridges, sitting areas, and an in-room coffee station.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Vending machine
Airport transportation
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish, Portuguese

Location

1000 NW 42nd Ave, Miami, FL 33126
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Miami Intl Airport
Fort Lauderdale-Hollywood International Airport
34.4 km
See all flights
4.0
4.0 of 5 bubbles2,719 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Regency Miami Airport by Sonesta garners praise for its shuttle service and proximity to the airport, making it a convenient choice for travelers. While many guests commend the hotel for its overall cleanliness and some find the rooms comfortable, others express concerns over outdated decor and noisy air conditioning units. The hotel's service receives mixed reviews; staff are often recognized for being helpful, yet issues with shuttle reliability and slow response times are noted. Additionally, some travelers are taken aback by unexpected additional charges, questioning the hotel's value proposition.
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory

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2,719Reviews131Q+A100Room tips
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Detailed Reviews
Andrew S wrote a review Sept 2022
Sevierville, Tennessee
Hotel's Favourite
5.0 of 5 bubbles
We booked this hotel last minute after realizing coming off a cruise we’d be without a place to stay until check in at an Airbnb. It was poor planning on our part but when we called and we’re told they had availability we scooped it right up. The check in process was simple and quick and everyone we interacted with was super nice. We would recommend this for anyone staying overnight before taking a flight somewhere.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 11 Sept 2022
Dear AStelz31, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us. Warm Regards, Your Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rochesterNY wrote a review Jan 2020
rochester, NY
3.0 of 5 bubbles
Parking was easy and close to the entrance.There was a bar in the lobby area, and a breakfast room.( the free buffet ends at 9 am, but they do have a made to order breakfast after that time for a charge.. The bar also had a food menu including sandwiches and a few entrees. Checking in had friendly service, but I didn't like having to fill out a name, address and email form. This is already in the computer with the reservation, and made the wait time to check in longer. Another form accepting, the no smoking, etc was fine. Upon entering our room, we found the room to be spacious and well appointed, but lacked the comfortable chair and ottoman that I saw in one of the posted pictures on this website. There was a fridge but no microwave. There were only 3 pillows on the king bed and we require 4. If these concerns were to be addressed, I would give a 4 star rating. Also there was no ice machine on my floor, so I popped my head into an open conference room, and asked if anyone knew where I might find ice. A charming man insisted on taking me to the floor where there was an ice machine. He asked me if I liked my room, and I said it needed a comfortable chair. He told me his name is Orlando and he would find a second chair for us.Shortly after that a housekeeper showed up with a second desk chair, which wasn't exactly what we wanted but I was still impressed.The man who helped me is the new owner and will pay attention to the small details. I would go again.Tell him Susan sent you.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ian M wrote a review Jan 2020
Whitwick, United Kingdom
4.0 of 5 bubbles
We stayed here as a base for a two day trip to Miami. Reception was very efficient and our room was large enough and nicely decorated. The hotel was busy but noise at night was minimal. We ate at the bar both nights and the food was adequate fast food. The location is not the greatest for a tourist but we used Lyft and the hop on hop off bus to see the sights. We liked that after a long flight and then a hassle picking up a hire car the short drive from the airport was a relief. Recommended for a short stop at a reasonable price.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nokukhanya K wrote a review Nov 2020
Hyannis, Massachusetts
2.0 of 5 bubbles
1. I liked:
Free WiFi
Great location
Balcony
Server at the bar lounge was exceptional
Study table with that comfortable chair.
Comfortable bed
In room dining
Miami is beautiful and there is a lot of activities to partake on at your leisure.

2. I didn’t like:

Front desk customer service very poor.
Language barrier with housekeeping when asking for fresh towels and an iron.
2 Awful tiny pillows for King size bed instead of 4 large pillows, no bed runner and no Regency logo cushion as the pictures on their website.
No balcony table.
No water bottle for junior suite.
No housekeeping room service during my stay.
No breakfast on Monday and Tuesday and no one told me! Only found out on Monday while trying to dine.
The balcony light was out.
Balcony door handle broken.
Used face towel from previous guests hanged on shower rail.
The room felt musky with a weird odor, didn’t seem or smelled fresh and clean.
No iron in the room.
No robe.
Bar fridge was not plugged and was dirty inside.
Bed side lamp damaged.
In room dining menu needs an upgrade to accommodate dietary restrictions, allergies and food preferences.
I did of coarse talk to the lady at front desk and she told me that they ran out of robes, she said she had no idea about the water in the junior suite, she put in the work order for the balcony door handle, extra pillows were to be delivered shortly but didn’t arrive till the next day at noon, I called for the iron the next day and was delivered shortly, I asked for my room to be serviced and the housekeeping lady said no! I then asked for fresh towels since she was cleaning the room across mine she said i will need to go to the front desk for that.

I’m not able to attach the video🤦🏾‍♀️I don’t know why🤷🏾‍♀️
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyydd wrote a review Feb 2022
Welland, Canada
1.0 of 5 bubbles
This hotel at first looked nice enough. The lobby was well maintained and check in was effortlessly. The room was okay until the extremely loud party below our room was shaking the whole hotel. We could feel the vibration in the floor and heard the very loud music and there was no way anyone could sleep. Others in the hotel said that they could also hear and feel the music throughout the whole hotel even on the fifth floor!! This private party continued until after 4:30 am!!! And the hotel refused to shut it down AT ALL!! There was only one elevator in service and you could not use the stairs. The elevator took upwards of 15 minutes to get. It took over 45 minutes for a young lady to get a tea in the morning as there was only one guy working. We were ALL locked out of our rooms at 9am in the morning and the chambermaids refused to let anyone into their rooms to collect their luggage. The front desk had only one person working and would not consider any of the problems people were having trying to get back into their rooms that morning. Needless to say, as avid travelers we will NOT be back to this hotel and usually we are pretty forgiving and oversee small things but this was ultimately ridiculous.
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Date of stay: January 2022
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oldeagleeye wrote a review Feb 2020
Kissimmee, Florida
1.0 of 5 bubbles
After coming from a Reunion get together for the first night, was very tired, notice their were only 2 pillows to sleep on, needed a extra one for my legs since they swell due to a heart condition. Called room service around 10:00 and the woman at the front desk told me she would have someone send one up to me. I waited and waited but no one showed up. Called again after midnight and a gentleman answered the phone, he asked me: Man, would you like to come down and get it?, I asked him, you want me to come me to come down and get it, sir I am in my jammies, no I want you to send one up, he said okay, we will send one up to you. Never got one. Ended sleeping on one pillow and using one pillow on my legs. The next day, we called room service if their they had any liquid creamers instead, they said no, just what was in the room. The coffee was weak, not enough cream or sugar. I am very angry with this place no service, no help. I will never come back here again!!
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Date of stay: February 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Find a better Hotel with room service.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda S wrote a review Feb 2020
Indianapolis, Indiana
1.0 of 5 bubbles
If I could give zero stars then I would. I cannot day one positive thing about this horrible experience.
This hotel is a total crap bucket, inside and out. Upon walking in to check in, employee at front desk was arguing with another guest checking in, of which took forever to check in. Room was out of date, nothing like pictured. We did not have a desk or a couch. The bathroom was cramped and old. Barely had hot water for shower.
Provided a half roll of toilet paper when we arrived. Surcharge breakfast is a joke, dining room ran by another ill mannered employee.
Sign in elevator, which was also very slow and choppy, stated ice machine on every level, which is wrong. Only on floors two and four, as informed by a third rude employee. When I asked him at front desk what floors, he stared at me and put up two and four fingers. Didn't bother to say a word.
Luckily we got our room cheaper than regular price, had we paid full price I'd be even more upset.
DO NOT STAY HERE!!!!!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
j424ui3mgw wrote a review Mar 2022
Orlando, Florida
3.0 of 5 bubbles
Cons:
1st, I got ready to shower and I stepped on something and realized it was feces. GROSS! I asked for the tub to be cleaned immediately and instead was advised to find a housekeeper on my own to which I did and she provided me a bottle of cleaning spray for me to clean it myself. There was also a used piece of soap in the shower when we arrived. 2nd, majority of the outlets did not work. The sockets were loose and honestly, hazardous. 3rd, the blow dryer was broken. However, they did recover bc they provided a new one. 4th, walls are paper thin and you can hear everything on either side of the walls. 5th, we had to ask for towels and cloths multiple times. We finally decided to just use our old wash cloths and when we were dressed and headed out the front desk worker saw us and advised that housekeeping was dropping them off… too late bc we were already heading out by then.
Pros:
Super close to the interstate and gas stations. Right next to the airport. Decent parking and there is no charge, unlike what’s stated online. The hallways smell good and there are sanitizer dispensers on each floor. The water gets really hot which was great. I didn’t try the restaurant on premises but I heard the food was good.
We were out and about most of the time so the room served its purpose for sleep. The hotel was inexpensive and convenient. Would’ve rated higher if not for the feces incident.
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Review collected in partnership with this hotel
Date of stay: March 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 17 Mar 2022
Dear j424ui3mgw, We are extremely sorry to hear that your stay did not meet your expectations and we thank you for taking the time to share your concerns with us. The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the team to rectify moving forward. Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests. We look forward to welcoming you back soon. Regards, Your Regency Miami Airport Team
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Heather F wrote a review Mar 2022
Round Lake Beach, Illinois
4.0 of 5 bubbles
At first glace we thought what were we thinking booking this hotel. It looked old and outdated. However once we got inside it was nice. There was a grand piano, a pool table, restaurant and a bar. The pool was outdoors and goes from 3 feet to 6 feet with an walk in accessible entrance to the pool. Check in went very quick, they were able to get us in to a room before check in which was great after we just arrived from a cruise. The rooms and hotel are older but we were in the largest hotel room ever. The nice thing was it was a handicap accessible room so a lot of large space. We stayed here for 2 days, after the first day we got back to the room at 5 pm and noticed that house keeping never came to the room. When they did we said never mind. Also our hot water wasn't working and there was a problem with the safe so I went to front desk to let them know. Front desk person said they will send someone up right away. Well safe to say the hot water still wasn't working and the safe wasn't fixed. All in all, we were very happy with our stay. Just an FYI, the restaurant isn't open on Monday and Tuesday's.
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: Pick handicap accessible for more room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Vielma, General Manager at Regency Miami Airport by Sonesta
Responded 13 Mar 2022
Dear Heather, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
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Hesham A wrote a review Mar 2021
Madison, Wisconsin
1.0 of 5 bubbles
The Lobby was the only decent room in this hotel and the name, we arrived at the hotel a little after 1:30 am had a reservation for 3 persons, we called hours before to let them know that our flight will arrive late of that day, Reception personal apologized to us that they are out of rooms for 3 persons in that night instead she accommodate us with 2 rooms which were just fine. room 429 and Room 430, and she promised that they will correct this the next day, everything is fine. but the elevator the roomes rooms were filthy and heavy odors recked, it was a very degraded place to carry the name Regency, 2nd day we made our move to room 335 I will not stay in a dumb like that, we should have found motel 6 would be a better choice 100%, we noticed that my wife left a nightgown in room 429 in the bathroom, we notified the front desk and we did not think that will be a problem of getting the dress back, but after several tries, during our stay from the 5th through the 8th we noticed that they don't have communications with the staffs to solve small problems, very disappointing, never were able to get the gown back.
one positive thing I have to say front desk workers were very hospitable and nice, they only can take your reservation and tell you where is your room, We had a bad stay at the Regency but a good time in MIAMI.
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Date of stay: March 2021
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Clean rooms and functional electric outlets are missing in this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Mahoney, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 1 May 2021
Dear 104heshama, First, I would like to thank you for providing feedback on your stay. Without critical feedback, we can certainly never improve. With that said, it pains each and every member of our team to see that your stay was less than perfect. If you are ever in Miami again, we would love nothing more than an opportunity to show you a true Regency quality stay. Yours Truly in Hospitality, Patrick M. Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison asked a question Nov 2021
2 contributions
is there parking on the street?
Answer from CustomerServices
Miami, Florida1 helpful vote
No, there is not. We are located in LeJeune Rd which is a major avenue in the area. We do offer complimentary parking for a few hours and $15 per night.
Answer from NatureExplorerGal
United States3,881 contributions98 helpful votes
Book somewhere else. Lousy customer service.
Answer from CustomerServices
Miami, Florida1 helpful vote
At this time, we are not offering our customary airport shuttle service. However, we do offer to reimburse your transportation expense (via Uber, Lyft or Taxi) from the airport upon your presentation of the receipt at the Front desk.
Goodmorgan asked a question Jul 2021
Southern California29 contributions67 helpful votes
What hours does the shuttle run?
Answer from Evarist N
Troy, New York2 contributions
When I was there mid-June, there was no shuttle nor did the hotel mention the lack of service. I only found that out after no answer to my phone call to the hotel .I took a taxi. They did call an Uber for my return to the airport.
Answer from erc
1 contribution1 helpful vote
You can use uber if not rush hour...second alternative is to take hotel shuttle to airport and bus 150 to downtown miami..same way back to hotel.
Keiffer81 wrote a tip Nov 2023
Mio, Michigan124 contributions20 helpful votes
5.0 of 5 bubbles
"Learn some basic Spanish. Also the hot breakfast is not free and it cost $21.00 per person. The motel does have a bar and serves dinners. "
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Cholina D wrote a tip Nov 2023
1 contribution
2.0 of 5 bubbles
"Room stay not what I expected. Go with a name brand nearby."
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Samraj Baliram wrote a tip Jul 2023
1 contribution1 helpful vote
2.0 of 5 bubbles
"Room to be inspected before putting room VR and advise guest or any known or pending issues"
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jmlindsey95 wrote a tip Jul 2023
3 contributions2 helpful votes
3.0 of 5 bubbles
"Only stayed for the night, didnt see the pool or much of the hotel, but the elevators are slow. Phone didnt work, no microwave, wifi hard 2 "
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Peg-Margaret wrote a tip Mar 2023
Pacifica, California10 contributions3 helpful votes
4.0 of 5 bubbles
"Parking is free and always has available space"
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PRICE RANGE
₹7,521 - ₹11,449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency hotel miami, regency hotel airport
FORMERLY KNOWN AS
Regency Hotel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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REGENCY MIAMI AIRPORT BY SONESTA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Regency Miami Airport by Sonesta
Which popular attractions are close to Regency Miami Airport by Sonesta?
Nearby attractions include Cuban Crafters Cigars (1.2 km), Magic City Casino (1.0 km), and St Vladimir Russian Orthodox Church (1.1 km).
What are some of the property amenities at Regency Miami Airport by Sonesta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Regency Miami Airport by Sonesta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Regency Miami Airport by Sonesta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regency Miami Airport by Sonesta?
Yes, parking is available to guests.
What are some restaurants close to Regency Miami Airport by Sonesta?
Conveniently located restaurants include Latin Cafe 2000, La Rosa Fine Cuban Cuisine, and Catch of the Day.
Are there opportunities to exercise at Regency Miami Airport by Sonesta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Regency Miami Airport by Sonesta have an airport shuttle?
Yes, Regency Miami Airport by Sonesta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regency Miami Airport by Sonesta have airport transportation?
Yes, Regency Miami Airport by Sonesta offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Regency Miami Airport by Sonesta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regency Miami Airport by Sonesta?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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