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Doubletree by Hilton Grand Hotel Biscayne Bay

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Traveller (907)
Room & Suite (533)
Pool & Beach (101)
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Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“double tree”(84 reviews)
“biscayne bay”(145 reviews)
“bedroom condo”(45 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Doubletree by Hilton Grand Hotel Biscayne Bay
Special Offer: Double Points, Every Stay
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Offers from Doubletree by Hilton Grand Hotel Biscayne Bay
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,163)
There are newer reviews for Doubletree by Hilton Grand Hotel Biscayne Bay
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21 - 25 of 1,832 reviews
Reviewed 4 March 2018 via mobile

Stay was good but construction next door left something to be desired. However the front service guy, Joe, was the man! He helped me and my friend get a dinner reservation (last minute) at a local delicious spot. Thanks Joe!

Thank travel_friends2014
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 5 March 2018

Thank you for your recent review. We are sorry you had to experience construction during your stay.However, we are very happy to hear Joe was able to assist you when needed. We hope you to have you visit again soon.

Reviewed 3 March 2018

Best part of the room was the view of the bay at night, and watching the sun rise over Miami Beach in the morning. The hotel connects to at least 5 restaurants and a mini-mall for shopping, so good options under the roof. Close to...More

1  Thank Ken B
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 5 March 2018

Ken, Thank you for your recent review. We are happy to hear you enjoyed our property and amazing views. However, we are sorry to hear you were not completely satisfies with our beds. We appreciate the comments and will keep them in mind while we...More

Reviewed 23 February 2018

We booked and stayed in a room with a balcony bayview on the 9th floor. It was a terrific view of the bay, marina, and Miami Beach across the bay. The staff are incredibly pleasant(say hi to William-valet/bellman) but firm to the rules. I could...More

Thank Loral H
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 28 February 2018

Loral, Thank you for writing a review about your recent stay at our hotel, we are so glad you enjoyed your visit. Although, we are very sorry you had an issue with your Hilton app and early check in. We appreciate your feedback, and will...More

Reviewed 20 February 2018

We stayed at this hotel the night before our cruise. My first impression pulling up was... OMG!! WOW!!! We entered the spacious lobby, totally underdressed from our flight, and walked over to check in. We had called a few prior to arriving because we knew...More

Thank willey1981
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 21 February 2018

Thank you for your recent feedback regarding your pre cruise stay. We are sorry the check-in time did not meet your needs and that a room was not available for your early arrival. We try hard to make sure all of our guests have a...More

Reviewed 20 February 2018

We stayed at this hotel 2 nights PreCruise. Our rate included free breakfast and free internet. Free breakfast was actually an $8pp voucher at a choice of several restaurants near the hotel; We had difficulty logging in more than one device on the internet; Our...More

Thank cam1127
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 20 February 2018

Thank you for your feedback regarding your stay with us here at DoubleTree by Hilton Grand Hotel Biscayne Bay. We appreciate your feedback and concerns, and will keep your comments in mind while we work to improve our guest experience.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 160 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Miami
#37 Business Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 160 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Miami
#37 Business Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (907)
Room & Suite (533)
Pool & Beach (101)
Dining (28)
Amenities (42)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
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Brittani B
3 March 2018|
Answer
Response from Willam D | Reviewed this property |
Sorry but there isn't a beach there. The closest is South beach on the island. You could walk but it's a good distance. A quick cab ride however. They also have a trolley system that's quite good.
0
Votes
Brittani B
3 March 2018|
AnswerShow all 3 answers
Response from JOHN M | Reviewed this property |
Sorry, no. We walked around and never saw access to any beach other than if you took a boat, or rented a water ski. Hope that helps. RABBIT
0
Votes
nicolecatalano
26 February 2018|
AnswerShow all 5 answers
Response from RaymondMaduro | Reviewed this property |
Hi - there frontdesk is open 24/7 - but to be sure and on the safe side pls advise the hotel. If your room is not available they can store your lugagge while you wander around the complex and area
1
Vote
Room Tips
"Higher floors are quieter"
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"We stayed in a Condo but the Hotel offers regular rooms and suites which are also very very nice"
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"View of the bay."
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"balcony bayview"
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