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Doubletree by Hilton Grand Hotel Biscayne Bay

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Traveller (907)
Room & Suite (533)
Pool & Beach (101)
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Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“double tree”(84 reviews)
“biscayne bay”(145 reviews)
“bedroom condo”(45 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Doubletree by Hilton Grand Hotel Biscayne Bay
Special Offer: Double Points, Every Stay
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Offers from Doubletree by Hilton Grand Hotel Biscayne Bay
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,166)
There are newer reviews for Doubletree by Hilton Grand Hotel Biscayne Bay
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11 - 15 of 1,835 reviews
Reviewed 3 weeks ago via mobile

This hotel was in a central location for driving. There wasn’t a lot within walking distance, but it was convenient to drive to Miami Beach, Key Biscayne, and the airport. The valets were very good and quick to get our car whenever we needed it....More

1  Thank rcw923
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 3 weeks ago

Thank you for writing a review about your recent stay at our hotel. Glad to hear you enjoyed your visit. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience.

Reviewed 3 weeks ago via mobile

Stayed at The Grand with HHonors points and was very satisfied with my stay. Free cookie and water bottles at check-in were a nice touch. As I arrived at my room I walked past a leak just left in the hallway with a bucket underneath....More

4  Thank Thomas N
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 3 weeks ago

Thomas, Thank you for your recent review. We are very happy to hear you enjoyed your guest room and amazing view. Although, we do apologize for the leak in the hallway which has been repaired by our maintenance team. We hope to have you visit...More

Reviewed 19 March 2018

Although the rooms are pricey, the location, rooms & staff are excellent! Lots of choices at this hotel - restaurants, shopping, etc.. Beautiful views of downtown, the bay & marina from room balconies.

Review collected in partnership with DoubleTree by Hilton
1  Thank Ron S
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 4 weeks ago

Ron, Thank you for you recent review. We are happy to hear you enjoyed your stay. We hope to have you visit again soon.

Reviewed 17 March 2018

Stayed here one night before a cruise out of Miami. We were there very early in the morning and room was not ready. They did everything they could do to accommodate us. The room had been utilized by a wedding party the night before. When...More

2  Thank 10Karen15
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 4 weeks ago

Karen, Thank you for your feedback. We are sorry the room was not available for your early arrival. However, we are very happy to hear you had a wonderful stay with us and enjoyed our cookies. We hope to have you visit again soon.

Reviewed 16 March 2018 via mobile

This is by far the worst hotel i've stayed at in the last 20 years. Its old, dirty, dark and dingy. On my first day the hotel I had no hot water. On my second day bugs came up through my shower drain and they...More

2  Thank Bruce G
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 19 March 2018

Bruce, Thank you for your recent feedback. We are very sorry to hear you were disappointed with your stay. Guest experience is extremely important to us therefore all of you comments and concerns have been addressed with our management, engineering and maintenance teams. We truly...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 159 - US$ 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Miami
#37 Business Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 159 - US$ 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Miami
#37 Business Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (907)
Room & Suite (533)
Pool & Beach (101)
Dining (28)
Amenities (42)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
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Brittani B
3 March 2018|
Answer
Response from Willam D | Reviewed this property |
Sorry but there isn't a beach there. The closest is South beach on the island. You could walk but it's a good distance. A quick cab ride however. They also have a trolley system that's quite good.
0
Votes
Brittani B
3 March 2018|
AnswerShow all 3 answers
Response from JOHN M | Reviewed this property |
Sorry, no. We walked around and never saw access to any beach other than if you took a boat, or rented a water ski. Hope that helps. RABBIT
0
Votes
nicolecatalano
26 February 2018|
AnswerShow all 5 answers
Response from RaymondMaduro | Reviewed this property |
Hi - there frontdesk is open 24/7 - but to be sure and on the safe side pls advise the hotel. If your room is not available they can store your lugagge while you wander around the complex and area
1
Vote
Room Tips
"We were on the 9th floor above the service alley - did not hear any noise from the service trucks."
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"Higher floors are quieter"
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"We stayed in a Condo but the Hotel offers regular rooms and suites which are also very very nice"
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"View of the bay."
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