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Miami Marriott Biscayne Bay

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#14 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
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Miami Marriott Biscayne Bay
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2,650 Reviews from our TripAdvisor Community

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There are newer reviews for Miami Marriott Biscayne Bay
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Showing 2,152: English reviews
Miami, Florida
Reviewed 8 July 2015

I just returned from staying at the Marriott Biscayne Bay as a family get away weekend and it was not the best experience. I have stayed there before and I noticed their service has deteriorated a lot. The hotel is very nice and the Bay views are magnificent, but their personnel at check in don't provide the best of service...

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Helpful?
Thank Basart74
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Basart74, We are sorry after reading your review that you were very disappointed with your stay and also did not have a good experience here with us. We thank you for the feedback, and want to let you know that this was not indicative of our service history. Your impressions and feedback are very important to the hotel, so...

Tallahassee
Reviewed 7 July 2015

If you are working downtown Miami this is a great place to stay. The location is right downtown. The staff from valet, doorman, to front desk are all very friendly and helpful. Interactions are personalized. Also, the bay view is incredible. It helps one relax after a hard day at work. The concierge lounge is also very peaceful with a...

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Helpful?
Thank Tally4Me
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Junemesq, We are thrilled to hear that you have made our hotel your home away from home when in Miami because it "encompasses everything you need, with a reasonable rate as compared to other downtown hotels." Thank you for sharing that from the valets, doorman, to the front desk everyone is very friendly and helpful and your interactions are...

Atlanta, Georgia
Reviewed 7 July 2015

The hotel and services provided to my family and I were amazing. The rooms were clean, with convenient access to key locations in the area. It was my 1st experience staying downtown as I typically opt for hotels on the beach. Great decision made!! The hotel security were very supportive as I value safety and security especially when traveling. Gene...

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Helpful?
2Thank Kela2700
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Kela2700, it makes us happy to know you enjoyed a secure, luxurious hotel stay at a reasonable rate when you chose our hotel to stay at in the Miami area. We are thrilled that the hotel and services provided to you and your family were amazing and that your rooms were comfortable and clean. We are glad you were...

Sydney, Australia
Reviewed 7 July 2015

Our family of 4 stayed here for 1 night whilst transiting through Miami to join a Caribbean cruise in January 2015. We booked the Cruise Terminal transfer and Full Breakfast option as part of our stay, which was handled, initially online, then via email through the Resident Manager, Marcus Borman. At the time of our initial communications in March 2014,...

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Helpful?
Thank DJR68
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear DJR68, Thank you for sharing your review of your overnight stay in January before leaving on a cruise and for letting us know that the main reason that you would return to Miami Marriott Biscayne Bay is because of one of our managers, Marcus and the unstinting service that he provided to you! We are glad he quickly solved...

San Diego, California
Reviewed 6 July 2015

Trendy hotel with very clean atmosphere. Attentive front desk staff with always offering help and ensuring your stay is pleasant. We stayed in a corner room with a great view of the cruise ships, star island, south beach and the Miami skyline. The hotel itself is very large with a small wing with some restaurants, deli, grocery store and a...

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Helpful?
Thank K P
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear K P, Each and every guest who walks through our doors is highly valued and we are very disheartened to hear about your experience at our hotel on your most recent stay. Clearly, we did not meet the Marriott quality and standards you have come to expect while staying at our property, especially as an Elite Marriott member. Thank...

England
Reviewed 6 July 2015

Stayed for a convention in one of the suites overlooking the venetian. Great view, on 3 sides of the room. Had access to the concierge lounge which did a great breakfast, with a quieter feel and again a great view (from higher up). The Lounge was very useful to have, and included computer and printer access. The room was well...

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Helpful?
Thank rediffusion
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear rediffusion, We are glad your convention stay was a good one and that your suite was well equipped and offered wonderful views of the bay! Thank you for sharing that you had access to the concierge lounge which did a great breakfast, with a quieter feel, again offering great views and that you appreciated the computer and printer access....

Reviewed 6 July 2015

My last review from this hotel was spectacular, even though I had a incident in the Jacuzzi where all my clothing was damaged due to an excessive amount of chlorine. They gave me 2 complimentary nights which was nice. Then I go back for fathers day weekend and when i checkout i left some clothing in the drawers. I called...

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Helpful?
Thank ltapia627
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear ltapia627, We were very dismayed to read your review and to see that you had another incident at our hotel. Clearly this is not the norm here at our hotel and we have tried on both occasions to rectify these issues with you. We are sorry that our responses to this recent incident did not take care of the...

Chennai
Reviewed 5 July 2015

I stayed here twice during June while I was on a business trip. Stayed through a weekend during one of the stay and this place is ideal and not far away from any tourist attraction or south beach front. A USD 20 taxi ride will take you to south beach - Lincoln Road mall area. Few rooms in the hotel...

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Helpful?
1Thank AK_Chennai
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear AK_Chennai, We are happy that both of your stays here in June were good ones! We are glad that one of your stays that included a weekend, that you found our location to be ideal to explore downtown Miami and the South Beach area. Thank you for sharing that you were very pleased with your room accommodations and your...

Chicago
Reviewed 3 July 2015

This hotel is great. From check in to check out my business stay for a conference was excellent. As others have posted, staff are simply outstanding. The level of professionalism and personal attention is impressive. This is my 3rd recent Marriott stay and I can see a strong trend of a solid focus on excellent guest experiences. Though hotel itself...

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Helpful?
1Thank ordglobal
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear ordglobal, It always makes us happy to hear that a frequent guest of our hotel had another great stay! Thank you for sharing that from check in to check out your business stay for a conference was excellent and that our staff was simply outstanding, again! We are glad all your room accommodations and amenities were in excellent condition....

Bronx, New York
Reviewed 3 July 2015

My experience could not have been better. I signed up for the special offer to have a guaranteed bay view, which was so worth it! Nothing like waking up to the beautiful view of the Biscayne Bay every morning. The room is clean and the staff was very friendly and helpful. The Catch restaurant in the hotel is a convenient...

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Helpful?
Thank pbcheesecake
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear pbcheesecake, We are so happy to hear that your experience here at the hotel could not have been better! Thank you for sharing that you were very pleased with your room accommodations including waking up each day to the beautiful view of the Biscayne Bay and that our staff was very helpful and friendly throughout your stay. We are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Catch Grill & Bar
Catch Grill & Bar
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132-1215
Region: United States > Florida > Miami > Downtown
Price Range: ₹ 10,761 - ₹ 28,947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Miami Marriott Biscayne Bay 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami
Hotel Style:
#6 Green Hotel in Miami
#8 Family Hotel in Miami
#9 Luxury Hotel in Miami
#18 Business Hotel in Miami
#18 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Miami Marriott Biscayne Bay staff and other travellers.
63 questions
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Questions? Get answers from Miami Marriott Biscayne Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Bayview junior suite has great views.”
 of 5 bubbles jenniferw184, 7 Dec 2016 | Read review
“Get a view of the Bay if possible.”
 of 5 bubbles EdM559, 7 Dec 2016 | Read review
“The view from room #2208 was beautiful!”
 of 5 bubbles maim316, 5 Dec 2016 | Read review
“Great location, .close to South Beach night life”
 of 5 bubbles DrStrat, 28 Nov 2016 | Read review
“Higher floors offer better views of the Bay.”
 of 5 bubbles LovingLife39, 27 Nov 2016 | Read review
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