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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#17 of 153 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Discover a new dimension of worldly travels paired with unrivaled hospitality at InterContinental Miami. Set in the heart of Miami, our hotel offers richly appointed accommodations with breathtaking views along Biscayne Bay. From dramatic digital artscapes, 653 luxury guestrooms & suites, we specialize in stylish flair and world-class service. Relax at mySpa, enjoy a cocktail at Toro Toro and experience all that our hotel has to offer. #MiamiStartsHere
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Aerobics
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Patio
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Bay View
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
88Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
100 Chopin Plaza, Miami, FL 33131
Getting there
Bayfront ParkMiami Metromover2 min
First StMiami Metromover7 min
7953Reviews236Q+A100Room tips
Reviews
Traveller rating
- 5,040
- 1,911
- 575
- 261
- 167
Time of year
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Popular mentions
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Most Recent
The highlight was Patrick at the front desk who helped me check in and showed great attention despite the hotel being at 100% capacity. I really appreciated that.the room was very nice and clean. You really can’t do better in terms of location.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
This was my second time in Miami staying pre-cruise. I originally booked at the same hotels I had stayed in during my last trip, and after joining as an Ambassador member, decided to look at available IHG properties. Finding the Intercontinental was absolutely amazing! Everything from check-in to check-out was truly superb. The hotel is currently undergoing renovations, although this did not interrupt us at all. We had one of the newly refurbished rooms looking over the ocean. The room was beautiful. Patrick at the front desk was a true professional and offered exceptional service. Henry at the bellstand was so pleasant and kind every time we ran into him in the hotel. The food in the restaurant and in the Club Lounge was spectacular, and no matter where we went in the hotel, everyone was kind and offered a smile. Each night, we received "turn down" service, which I have not encountered in probably close to 20 years. It definitely was not needed, but again, everything we encountered in this hotel showed that everyone was focused on the guests. I was beyond pleasantly surprised with our entire experience, and I can truly say that if I am ever in Miami again, there will be no question - this will be my hotel of choice. Thank you for an amazing experience and pre-cruise "vacation!"…
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 26 Jun 2023
JOSEPHD719, First, Thank you for being an IHG One Rewards member! I appreciate you taking a moment and sharing your review during your pre-cruise stay. I am thrilled your service expectations were exceeded throughout your stay and you enjoyed our renovated guest room and views. Making us your Miami hotel of choice truly motivated us to continue to deliver elevated service and luxuries that make for a memorable stay. Thank you again and can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was worried about staying in Miami by myself before a cruise. Hotel was fabulous all completely redone. They took my bags to my room which is rare these days. Spent time at the bar and had dinner. I would definitely stay there again if I’m in Miami. I wanted a bottle of wine to take on the cruise and Whole Foods is only a block away. I felt safe walking there.
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 3 days ago
465maryanns, First, thank you for choosing our hotel for your pre-cruise destination. I am happy you felt safe and loved our hotel guest room renovations along with the service you received. Thank you for your review and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic Hotel, beautiful rooms, gorgeous lobby and amenities, premier service, everything First Class-Plus. While celebrating our 40th wedding anniversary Rhiannon A. (Concierge) arranged for a special welcome for us including Champagne & Strawberries. Rhiannon and the entire staff insured our celebration was Perfect in every way. Dining and entrees were excellent. Our thanks to everyone for making our Celebration excellent and will be remembered! The InterContinental Miami is 5-Star PLUS!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
tomcY6063FV, Happy Anniversary! I appreciate you taking a moment to share your recent review with us during your stay. I am thrilled that your service expectations were exceeded and will certainly share your kind words with our colleagues. Thank you again for choosing us as your Miami hotel of choice and look forward to having you back with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashely was spectacular, Angelo was very helpful, Jason (bartender) is incredible with his talent, and everyone was so nice. The room was done daily and the renovation is beautiful. I so appreciate the upgrade to look out to the bay! Wonderful birthday escape for my partner! Natasha
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 2 days ago
H5062RQnatashac, Thank you for spending your birthday escape with us. I am thrilled you had a fantastic weekend and your service expectations were exceeded by our colleagues throughout your stay. I appreciate your kind words on our newly renovated guests rooms - so happy you enjoyed!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an amazing experience at Intercontinental Hotel. The website room pictures were “spot on”. The customer service was outstanding from Zoe at check in to the many bellhops and outside parking attendants to Ashley who checked us out. They went above and beyond. I’ll DEFINITELY stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: My Starbucks stops in the lobby was a “MUST” every day
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
christinefH9767DB, First, thank you for taking a moment to review your recent stay with us. I could not be happier that our photography of our room images were spot on to your experience at the hotel. Most important, your service expectations were exceeded by our colleagues - will be sure to pass on your kind words. I CAN'T Wait to welcome you back!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Intercontinental hotel Miami is amazing. We have been staying her for over 12 years. This stay was to celebrate my husband’s birthday, and it was the best one yet! Our front desk agent Patrick Callao made magic happen, and truly made it a wonderful vacation for my family. This is our go to hotel in Miami - great when you travel as adults or with kids. We’ll be back again soon!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
jacquelinelorettem, First, Happy Birthday and THANK YOU for choosing us as your 12-year hotel of choice in MIAMI! I could not be happier that your service expectations were exceeded and you loved your experience with us. We can't wait to have you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at IntrContinental Miami last week. As soon as we arrived, we were greeted by friendly staff at the Valet and hotel entrance. At check in, Oana greeted me with a big smile and thanked me for being a IHG platinum member, making me feel right at home. The hotel room is well decorated and very clean. The bedding and towels are high quality and fresh. We got upgraded to an ocean view room which is great. We tried the gym too. The equipment in the gym is quite new. I was able to connect my AirPod to the TV on the treadmill. We enjoyed the workout there. Overall, it is great experience staying at InterContinental Hotel Miami.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Glenn Sampert , Owner at InterContinental Miami, an IHG Hotel
Responded 4 days ago
GuangL, Thank you for being an IHG One Rewards member and choosing us as your hotel of choice in MIAMI! Thank you for taking a moment to review your experience and so happy that you appreciated our renovation rooms along with our amenities. We certainly look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is so beautiful. The staff very friendly and helpful. Pool area and Roms very nice. We love to come back when the Club Lounge opens again. Breakfast was very varied and very nicely presented.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Enjoyed drinks and bites in Toro Toro with Alexandra! What fun! Love servers who love what they do and do it well! Ask for her when you go in or stay at the hotel! Truly attentive and personable! She will upgrade your experience for sure!! Thank you Alexandra!!!!!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$235 - $395 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown / Coconut Grove
NUMBER OF ROOMS
653
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Claim Your ListingINTERCONTINENTAL MIAMI, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about InterContinental Miami, an IHG Hotel
Which popular attractions are close to InterContinental Miami, an IHG Hotel?
Nearby attractions include Royale Society Hospitality (0.3 km), mySpa (0.04 km), and Bayfront Park (0.2 km).
What are some of the property amenities at InterContinental Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miami, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Miami, an IHG Hotel?
Conveniently located restaurants include Biscayne Tavern and Grill, Pollos & Jarras, and CVI.CHE 105.
Are there opportunities to exercise at InterContinental Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Miami, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.