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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Individually wrapped toiletries
- On-site COVID testing available
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Updated 09/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Miami, an IHG Hotel
Updated 09/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 153 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Discover a new dimension of worldly travels paired with unrivaled hospitality at InterContinental Miami. Set in the heart of Miami, our hotel offers richly appointed accommodations with breathtaking views along Biscayne Bay. From dramatic digital artscapes, 653 luxury guestrooms & suites, we specialize in stylish flair and world-class service. Relax at mySpa, enjoy a cocktail at Toro Toro and experience all that our hotel has to offer. #MiamiStartsHere
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics
Evening entertainment
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
English, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
100 Chopin Plaza, Miami, FL 33131
Getting there
Bayfront ParkMiami Metromover2 min
First StMiami Metromover7 min
7500Reviews229Q+A100Room tips
Reviews
Traveller rating
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- 1,860
- 545
- 229
- 143
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Popular mentions
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+1
An average rated Intercon property, little dated. We booked a double room for three nights. Room is just ok. Two small water bottle offered free. Mini bar, toileteries, coffee maker, safety deposit, iron board available in the room. Bathroom is spacious. Room had a great view of the bay. Decent speed free wifi available. Breakfast was having sufficient varieties and egg to order. This is not a luxurious or high end Interxon property. It's 15-20mts from Miami International Airport, costing below USD via Uber or Lyft. City bus and boat tour is 5mts away by walk. On the first day we noticed room not that clean with dust on the table. However the next day housekeeping did a good job. Overall fine with our stay.
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Hotel's Favourite
The interContinental Hotel was great and priced right. Everyone there was extremely helpful and accommodating. As we pulled up there was an attendant who took our bags immediately so we could leave for our tour of Little Havana. We had an ocean-view room which looked onto the bay and surrounding Miami area. The king-bed was super comfortable. One of the areas that could be improved is the pool. We would definitely rebook here.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Choose the oceanview
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Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 weeks ago
Joel K, It's wonderful to hear that you enjoyed your two days in Miami with us! It's a pleasure to learn that your service expectations were exceeded by our colleagues and all of your needs were surpassed upon your arrival and throughout your stay. Glad you enjoyed the Ocean View King Guest Room and appreciated those lovely views our hotel offers. We look forward to welcoming you back again!
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My sister were staying at the Intercontinental Hotel in Miami before our cruise. We decided to go to the Bayside Marketplace, but before we could get there we had an incident on the escalator we were both badly hurt. We were seen by the EMT's and told we did not need to go to the hospital, they took us back to the hotel and that is were the employees took over. When they saw how badly we bruised and cut we were they immediately came over to us. Jasmine from the Mini Bar and two of the young ladies from the floor Sana Reyes and Malolie Pierre or Pienne (not sure which is the correct spelling). They were phenomenal they took over our care, help us with bandages and ointments helped us clean ourselves up, Jasmine even went out to CVS and bought the things that we need to help us. They stayed with us until they felt we were capable of handling things on our own. We are 73 and 78 years old. These young ladies represent the Intercontinental Hotel with a lot of dedication and caring for the guest. We can'nt give them enough praise and thankfulness they deserve. Because of their commitment to the Hotel I would gladly recommend this hotel to anyone wanted to stay in Miami. Thank you ladies. God Bless you.…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: If you want a beautiful view of the cruise ship, get the water view high floor we had room 1206.
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1 Helpful vote
Helpful
OMG! The service once I arrived to the hotel was amazing. From the bell 🔔 service, to the accommodating front desk, to the guests. If I could give more than 5 stars I would. Victor, at the bar at Toro Toro made our anniversary weekend more than spectacular, we didn’t want to leave the hotel! The food at Toro Toro, to die for! The Spa, I have no words. AMAZING. The gym… everything you need. The pool, RELAXING! Get off Collins and Ocean Ave and experience luxury in downtown Miami. You won’t be disappointed! BOOK NOW!
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 3 days ago
terriab2018, Thank you for sharing your recent experience at InterContinental Miami. I am so thrilled to learn that you enjoyed each and every one of our amenities and appreciated our dining outlets and spa. Most important happy to know your service expectations were exceeded by our colleagues. We genuinely appreciate your recommendation and look forward to welcoming you back again.
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We stayed here for a brief stop between trips. The hotel is in a great location on the water and near Bayside. The kids loved the pool and restaurant. It's just a short drive to Miami Beach. Everyone was so nice. An all-around great stay.
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Date of stay: June 2022
Value
Location
Service
Room Tip: Not sure what the other view are like, but we really enjoyed the waterfront view.
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Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 3 days ago
Getaway662027, Thanks for taking a moment to share your experience. It is great to know you and the family appreciated our location and the kids loved the pool and our amenities. I am thrilled you all had a great stay and look forward to welcoming you back. All the best!
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Front office director Mr. Pier Raccuglia, Hotel InterContinental Miami Hotels Your service was exceptional Top notch facility, staff, service, and value. There was absolutely no issue that was not addressed timely and with satisfactory results. I was particularly impressed with the hotel management and your staff; thank you for ensuring my room went as smoothly as it did—excellent service by your staff across the board. Quiet sleep. Great bar and cocktails.”
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Date of stay: June 2022Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: Rooms on the south side are quieter"
"Corner suites are large and...
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Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 days ago
fouadbeydoun, Thank you for taking a moment to share your experience at InterContinental Miami. It is wonderful to know that our colleagues exceeded your service expectations throughout your stay with us and that you appreciated our on-site amenities. Your review means everything to us and we certainly can't wait to welcome you back again.
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I came to Intercontinental hotel for a work trip. The pool was great! The room was clean. The customer service was great! Overall I can't complain. I do recommend Toro toro restaurant located at the hotel. The empanadas are highly recommended. Best empanadas I ever had and I'm Latina. What made my experience amazing was Victor at the bar. He made really good recommendations on drinks, food and even places to check out in Miami for site seeing. I will definitely be coming back for vacation. Also dog friendly!
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
Dayrene M, Thank you for taking a moment to review your experience during your recent work trip. I am pleased to here that you enjoyed all of our amenities and our colleagues exceeded your service expectations. Your recommendation means everything to us and we can't wait to welcome you back (and your pup)!
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The hotel is very accessible and close to many great restaurants at walking distance and close to major highways to get around Miami, the hotel is by the water and has a great view. the bar in the lobby has great food and drinks. I was helped by victor and he provided great service from beginning to end. Will visit again soon!
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Date of stay: April 2022Trip type: Travelled on business
Rooms
Location
Service
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 days ago
M1030OMuisf, Thank you for taking a moment to review your stay with us! I am thrilled that you appreciated our amenities and location and most important, our colleagues exceeded your service expectations. We certainly look forward to welcoming you again!
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I have been here frequently for business and leisure . Really nice location, facilities and rooms! But I want to compliment specially guest relations supervisor- Neiky Garcia. She has been outstanding every time I come. Always available since reservation process, during my stays, prompt reply my requests for services and always kind and assertive. She has made past stays much more effortless and pleasant taking care of all details. If you come to Miami - be @ Intercontinental Miami.
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 1 week ago
Caio007, Thank you so very much for taking the time to review your recent stay. I am thrilled to learn that you loved your experience and that our colleagues exceeded your service expectations. I greatly appreciate your feedback and will pass on your kind words to the team. Look forward to having you back again.
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Extremely good quality of sleep. Ginormous comfy bed with clean, soft sheets and excellent pillows. No noise, black out blinds, and a good shower. The piece de resistance was the epic view of the waterfront - just amazing. Furthermore, the hotel staff were very helpful and friendly, and the breakfast was very good. Top quality hotel, would definitely stay again.
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 1 week ago
JamesS, Thank you for choosing InterContinental Miami as your hotel of choice when in Miami. I greatly appreciate all of your positive feedback and so happy you enjoyed our amenities and most important, your service expectations were exceeded. Thank you again and can't wait to welcome you back!
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PRICE RANGE
$222 - $344 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown / Coconut Grove
NUMBER OF ROOMS
653
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Claim Your Listing Frequently Asked Questions about InterContinental Miami, an IHG Hotel
Which popular attractions are close to InterContinental Miami, an IHG Hotel?
Nearby attractions include Bayfront Park (0.2 km), Escape Hunt (0.4 km), and Silverspot Cinema (0.3 km).
What are some of the property amenities at InterContinental Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miami, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Miami, an IHG Hotel?
Conveniently located restaurants include Pollos & Jarras, CVI.CHE 105, and Toro Toro.
Are there opportunities to exercise at InterContinental Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Miami, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.