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The hotel was nice but the security surrounding the hotel is shady at best. I parked my 2016 ford F350 in the parking lot at 7pm on 1-6-2017 and returned at 9am 1-7-2017 to find my running boards and tailgate had been stolen. I contacted...More
1 Thank Charles M
Response from Raul U, Manager at Miami Airport MarriottResponded 19 January 2017
Good day Charles,
Thank you for taking the time to complete your survey.
Please accept our sincere apology for the situation during your stay. We have shared your feedback wit the appropriate hotel team to ensure this was an isolated issue that it is corrected...More
We stayed here the night before we had to fly home out of Miami airport. Nice, clean hotel and easy shuttle to the airport. Very helpful staff who helped me print out my boarding passes as well. It has a pool and a couple of...More
Great location, less than 5 minutes from airport door. Comfortable room and nice staff. Restaurant was good. Interesting set up for concierge lounge. We arrived on Christmas night, hotel was busy but staff was efficient and very friendly. Shuttle in morning was very easy right...More
spent the night prior to leaving on vacation flight from MIA. had dinner with my wife at champions which turned into a pleasant surprise. also appreciated the concierge breakfast which was the same as the full breakfast. always wondered why they didn't do that at...More
We spent three nights at this hotel, my husband and I. It was an average sized room however the bathroom area was cramped and not totally clean as it should be. There were dirty dishes left for almost whole day outside guest's door on the...More
Thank Ashaki J
Response from Raul U, Manager at Miami Airport MarriottResponded 8 January 2017
Good day Ashaki J,
Thank you for taking the time to complete the survey in regards to your recent stay at our property.
Please accept our sincere apology for not meeting your expectations at our hotel. We have shared your feedback with the hotel team...More