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Mandarin Oriental, Miami

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#3 of 122 Hotels in Miami
Certificate of Excellence
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Mandarin Oriental, Miami
Mandarin Oriental, Miami
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2,353 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Miami
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Showing 1,861: English reviews
New York City, New York
Reviewed 3 July 2015

Good experience really liked the special attention a received by the entire staff. The place was spotless. The rooms were incredible with views that are breathtaking. I will be going back to this place soon. Very impressive.

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1Thank 831angellc
San Juan, Puerto Rico
Reviewed 1 July 2015

The hotel is perfectly located and beautiful. Our room had a magnificent view and we enjoyed the balcony. Rooms are welcoming. WiFi. Service could be improved and also the TV programming. At our arrival we were received by Guest Service Agent Emin Aygun. He make sure that our stay was perfect. All. The staff was excellent.

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Thank marientm
Plantation
Reviewed 1 July 2015 via mobile

Beautifully situated overlooking Bisacyne Bay, the Mandarin is the epitome of fine living! Don't miss the spa and the opportunity to try the hydra facial! Fine dining, wonderful poolside service, and a beachy oasis overlooking the Bay await! Book your next trip now and you won't regret it!

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1Thank Krlieb
Chicago, Illinois
Reviewed 30 June 2015

You kinda can tell when people provide good service for just a tip or when it's actually a part of the culture of the hotel. Everyone is very friendly and helpful. We were able to get a deal for 3rd night free and upgraded the room. The room had a large outdoor balcony with beach chairs overlooking the water. The...

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1Thank Rambhajan
New York
Reviewed 29 June 2015

The hotel location is a perfect match for combining business and leisure. You are on your island but next to Miami downtown. The private beach is small but after a long business day just right to lay down and enjoy a drink in the Sunset

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1Thank antonk865
Naples, Florida
Reviewed 28 June 2015

We have stayed at all the MO's in America (including San Francisco). This one used to be my favorite until this past trip. Check in was ok but we never received tea when they offered us some. Small issue but it just proves they are forgetting to pay attention to detail. The room was clean by housekeeping but it looked...

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3Thank 13Kim14
MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor and for your valued patronage to Mandarin Oriental hotels in the Americas. I sincerely apologize that the overall quality of your stay was disappointing. I will address the lapses in service you encountered with our colleagues in each department. I regret that we did not...

Centerport
Reviewed 28 June 2015

Last minute vacation. We enjoyed our stay at the Mandarin Oriental Miami. Great location close enough to SoBe for fun but far enough for relaxation. The hotel staff were welcoming and accommodating. Facilities and amenities were on par with other luxury hotels. Spa was fantastic and fitness center was probably the best equipped I've seen. Pool and beach service was...

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Thank sethb678
San Juan, Puerto Rico
Reviewed 28 June 2015

I have been visiting this hotel every year for nearly a decade. The moment you step inside, it smells and feels like you have walked inside a Spa. The service is outstanding yet with Asian formalities. The rooms are ample and lavish. The room service food is always outstanding. The Azul restaurant is a definitive must in Miami. Outstanding hotel...

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1Thank docoliver
İSTANBUL (AVR)
Reviewed 26 June 2015

The hotel's facilities are very modern and reflects the Asian hospitality at every touch. Although there is no direct sea connection private beach is very relaxing. The staff is very friendly and professional.

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1Thank Urban_Shopa
Reviewed 26 June 2015

I stayed at the Mandarin Oriental hotel in Miami June 23 and 24, 2015 for a short business trip. I have stayed at this hotel many times. I am still amazed at the laser focus on customer service, the professional, yet friendly staff and their attention to every detail. Each time I return, I am made to feel completely at...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
La Mar by Gaston Acurio
La Mar by Gaston Acurio
Cuisines: Peruvian, Latin, Seafood, South American
MO Bar + Lounge
MO Bar + Lounge
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131-2605
Region: United States > Florida > Miami > Downtown
Price Range: ₹ 17,965 - ₹ 55,772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Mandarin Oriental, Orbitz, Agoda and Jetsetter so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental
Hotel Style:
#2 Business Hotel in Miami
#2 Spa Hotel in Miami
#2 Luxury Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Miami staff and other travellers.
28 questions
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Questions? Get answers from Mandarin Oriental, Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the water!”
 of 5 bubbles moondogi, 19 Feb 2017 | Read review
“Bayside has the best views.”
 of 5 bubbles traveldds, 12 Feb 2017 | Read review
“Absolutely recommend a room with a balcony and Key Biscayne view.”
 of 5 bubbles 911johni, 24 Jan 2017 | Read review
“Our room was the 17 line with bay and city views. Perfect!”
 of 5 bubbles 732laurences, 19 Jan 2017 | Read review
“Ask for a view of downtown Miami”
 of 5 bubbles M'times, 4 Jan 2017 | Read review
5 of 5