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JW Marriott Miami

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Traveller (400)
Room & Suite (168)
Dining (46)

About

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The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
179Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
1,080Reviews
582Photos
19Q+A
100Room tips
Traveller rating
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Popular mentions
Top notch hotel with excellent dining and amenities, and close proximity to the downtown area and cruise port. We stayed here prior to a cruise and were thoroughly impressed. Excellent customer service and simply a premier hotel. Would definitely recommend and will stay here
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Let me start with the positives. Love the Brickell area with tons of great dining options, a 24 hour CVS next door, nice room with some caveats,lovely lobby and very courteous staff. The negatives - lobby is so cold you cannot sit and enjoy it and pool area seems to be in a wind
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Response from MIAJW, Manager at JW Marriott Miami
Responded 2 days ago
Dear Mr. Vincent, I hope this message finds you well and thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at JW Marriott Miami, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Upholding our commitment to providing a memorable experience with exceptional service is key in our hotel. Once again, thank you for your valued feedback and we hope to have an opportunity to serve you again whenever your travels bring you back to Miami. Please feel free to contact me should I be of further assistance. Sincerely, Patrick I. Executive Assistant JW Marriot Miami patrick.iglesias@mdmusa.com
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This room smelled of mold. Room 1805. Asked to be switched and they couldn’t move us because they were full. They offered to try to switch us the next night if another room was available. I asked what they could do for us tonight and they offered us free breakfast valued at $52,
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Response from MIAJW, Manager at JW Marriott Miami
Responded 2 days ago
Dear Valued Guest, I hope this message finds you well and thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. I'm glad we were able to provide you with breakfast, and hope it was very enjoyable for you and your guest[s]. I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Once again, thank you for your valued feedback and we hope to have an opportunity to serve you again whenever your travels bring you back to Miami. Please feel free to contact me should I be of further assistance. Kind Regards, Patrick I. Executive Assistant JW Marriott Miami patrick.iglesias@mdmusa.com
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Only here for one night. This is mainly a business hotel which is adequate but with little or no character. The rooms are clean and of reasonable size. Fine for an overnight stop, but not for much longer. The lobby looks very good, but the room I had was tired and in need of
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Response from MIAJW, Manager at JW Marriott Miami
Responded 2 days ago
Dear Ms. Carole, I hope you are well today and thank you for taking the time to share your feedback regarding your recent stay at the JW Marriott Miami. We understand that there is definitely room for improvement in our service as we pride ourselves on delivering a memorable hotel experience during your travels. Please rest assured we have shared your feedback with the appropriate team to ensure that this was an isolated issue. Once again, thank you for your valued feedback and we hope to have an opportunity to serve you again whenever your travels bring you back to Miami. Please feel free to contact me directly should I be of further assistance. Regards, Patrick I. Executive Assistant JW Marriott Miami patrick.iglesias@mdmusa.com
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Nice hotel within walking distance of several dining and shopping areas. Hotel was clean, staff were friendly and helpful. Pool area is nice, sunshine in the afternoon. Breakfast buffet had a wide selection, make to order eggs, fresh fruit, pastries, hard pressed not to have
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Response from MIAJW, Manager at JW Marriott Miami
Responded 1 week ago
Dear Mr. Wat, Thank you for choosing to stay at the JW Marriott Miami and providing your honest feedback. We are very glad to know that you enjoy the service of our team since providing the highest level of hospitality is our number one priority. Please rest assure that we have shared your feedback with the appropriate hotel team in order to improve. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Miami.
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Dear kellyannjohnston1975, Our restaurant Isabela's serves breakfast a la carte as well as Continental breakfast from 16.00 USD and Full American breakfast from 26.00 USD.
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We used valet service.
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I did not call the hotel in advance but they were all quite helpful in person.
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No response no call no email nothing!
1 vote
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"Don't stay here!"
"All carpeted rooms that my colleagues or I experienced (over 6 rooms) have a heavy mold smell."
"IN my later trip I am always assigned a room close to the 21st floor lounge. My recollection is that all the rooms are indeed quiet."
"Ask for a room overlooking the pool. Be aware this is directly below a flight path. You will also hear street traffic."
"Ask for the Corner suites if possible. Rooms on the North East corner will have the best views."
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PRICE RANGE
US$ 235 - US$ 761 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott miami hotel miamimiami jw marriottmarriott miamimiami marriott
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
296
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