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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Element Miami International Airport hotel is often praised for its modern facilities and cleanliness, featuring well-equipped and spacious rooms that cater to both short-term and extended stays. The pool and gym facilities are popular among guests, who also value the functional kitchenettes in the rooms.
Despite the positive feedback, some travelers have voiced concerns over the unreliable shuttle service and the noise level, which detracts from the tranquility of the environment. Additionally, guests frequently cite the high costs associated with amenities and parking as detracting from the hotel's overall value.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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The element is a nice hotel located about 2 blocks from the tri-rail station which is camp convenient since we flew into FLL before our cruise. Dennis at the front desk was nice and all the shuttle drivers are great and will take you pretty much anywhere for the right price. That is good because the element isn't really located near anything, we just used door dash, Shipt, Uber eats! The pool area is nice, there is a grill and an outdoor fire pit. There's a bar$$$ but good pours, free beer and wine in the evenings m-thurs, not much for snack. Breakfast is good lots of options. They have coin laundry around $2 for washer and dryer. The rooms have full size refrigerators and a stove and dish washer. The beds are amazing and the rooms are big! Only issue is some of our party of 20+ didn't have their rooms avail til after 5 and the girl at the front desk was not nice about it!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from meredith-phm, Public Relations Manager at Element Miami International Airport
Responded 20 Mar 2020
Hi dslyte, Thank you so much for staying with us and taking the time to review us. We apologize for the treatment you received when checking in, as this is not up to our standards. We are glad to hear you enjoyed the rooms and other aspects of your stay. Hope to have you back soon!
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We stayed at this Hotel using the park and fly. I must say one of the perks is the shuttle service to the airport which is very close by. The hotel is very clean and the rooms are nice. The staff are very friendly but they need training in basic customer service things, for example making sure towels are in the room. Making sure all the electronics in the room are in working condition. Opening the bar on time. These things are important to customers and if they could get their act together I would have given this a much better review.
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer52057216491, General Manager at Element Miami International Airport
Responded 25 Feb 2020
Thank you for providing us with your honest feedback. Our goal is to ensure that we are ready to meet and exceed the expectation of all of our guests through the services that we provide. We apologize if we fell short in some areas. We will share your feedback with the team as a way of understanding our guests needs. We hope to welcome you back soon.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
My sister and I are staying here while she is having treatment at a hospital. As a result we have had to extend our stay twice. The first time I requested to be moved to a smaller less expensive room and the receptionist was not able to help me. However the front office manager Bensen Belfort straight away in a calm and professional manner was able to assist us. When I had to extend the room again, Mr. Belfort he was able to extend the same room without us having to move rooms. He was so understanding and I am very impressed with his unassuming and efficient manner. He is what a manager should be and is a great asset to the hotel.
The hotel is modern, clean and staff very helpful and friendly. Close to the airport and the airport train and bus station for getting around. There is a shuttle that will also take you within a 3 mile radius. The rooms are spacious with cook top, microwave, fridge, pots and pans, enough to prepare meals. There is a good size gym, great heated pool and a laundry, As a travel agent I have stayed in a lot of hotels and this one I can and will recommend.
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer52057216491, General Manager at Element Miami International Airport
Responded 25 Feb 2020
Thank you for sharing your experience with us! We are happy to hear that Bensen was able to assist you promptly during your stay. We will surely relay your kind words to him! We hope to see you again soon!
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We had a suite for 2 weeks and it was nothing but one problem after another. The hall carpets were always dirty and filled with debris. The rooms were always missing something toilet paper, facial tissue, towels, etc. The front desk manager was very nice but not effective. It was like pulling teeth to get the room cleaned every day and 2 days it was never cleaned. And the breakfast buffet was inadequately stocked and staffed for the hotel size.
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Date of stay: December 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer52057216491, Public Relations Manager at Element Miami International Airport
Responded 9 Jan 2020
BigReviewer2020, Thank you for taking the time to share your experience while staying at our hotel. We are sorry to learn that we failed to meet or exceed your expectations, for this we sincerely apologize.
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Close to the airport. Modern rooms that include stand up glass shower, full size fridge, microwave, and stove. Really clean and spacious. Shower had great water pressure, Only downside is that the hotel is a bit far from south beach and ocean drive, about 15 min. All in all I enjoyed my stay and I’ll be back.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer52057216491, Public Relations Manager at Element Miami International Airport
Responded 14 Jan 2020
Gina Doll A, We are delighted that you enjoyed your stay with us. We hope that you continue to consider us for your future stays in the area. Sincerely,
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We chose this hotel strictly for the location after our vacation due to the proximity to the rental car drop off. After dropping off our luggage we drove to the rental car center and walked back easily to the hotel. At first we were told we didn’t have a reservation since we booked through our credit card travel service. Once in our room we realized that the coffee pot was missing. It took two calls to front desk to receive a new one. In the morning as we were getting ready we realized there were no toiletries such as shampoo and conditioner. Luckily this was the end of our travels so we used some that we had. Then when I went to dry my hair we saw there was no hair dryer! After multiple calls to the front desk the hair dryer never arrived. Front desk said they were going to contact housekeeping so when I saw a house keeper outside my room I asked her if she could grab me one from an empty room. I asked two different times as most workers here do not speak English and she rudely yelled at me to call the front desk! As I was in front of her cart I noticed that we should have also received a sponge and dish soap. Clearly, this room was not prepared properly and we started to wonder if it was even cleaned. I left this hotel with a wet head of hair after 45 minutes of waiting and we did not get to eat breakfast due to the delay. While waiting for the shuttle I did speak to the manager who said he has only been there for two days and was grateful to hear all about my stay. He offered to get me a hair dryer while we waited for the shuttle and I should have said yes to see if it would have actually showed up. The manager provided 5,000 Marriott points to my account and listened to my tales of how I never experienced a Marriott stay such as this. The hotel next to this had a restaurant and bar in which is the only option of dining other than Uber eats.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Element Hotel is located 5 mins from MIA, they have 24 hour shuttle service, rooms are spacious and equipped with full kitchens. New internet options for TV viewing, Prime, Netflix and free premium channel internet access.
What really makes the hotel Great is the Staff:
Front Desk-Francis is outstanding, professional, personable and proficient.
Shuttle Service-Alfredo is great, helps with your luggage, gives you a briefing on the way to the hotel about amenities.
Maintenance- Roberto was quick to fix a small issue in my room, great guy.
With the cooktop, full size fridge and microwave it is easy to prepare a meal or just reheat leftovers. there is a barbeque grill out back by the pool area with plenty of space for groups of people.
The Element Miami is an excellent value for what you get. When I rate a hotel, I consider value for dollar spent, this hotel is hard to beat for its rates.
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Date of stay: November 2020
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meredith Pittman, Owner at Element Miami International Airport
Responded 25 Nov 2020
Thank you for the review, act2568. We are so glad you enjoyed your stay, and we really appreciate you calling our specific team members. We hope to have you back soon!
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crystal Winter, General Manager at Element Miami International Airport
Responded 16 Feb 2021
angelaa7108NE, Thank you for taking the time to write a review. We apologize that your stay did not meet your expectation nor ours. Cleanliness is of the utmost importance to us and unfortunately we fell short. Hopefully you will give us the opportunity to better your experience in the future. Best, Crystal W.
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We stayed one night at Element Miami International Airport. We were in room 105.
This room had 2 queen beds, an almost full kitchen (no oven), full size fridge, microwave, revolving TV, A/C, desk and chair, sofa and desk, a floor lamp and a table lamp and an electronic safe.
The bathroom had a shower only. And the kitchen sink had 2 faucets - never did figure out why.
There was free beer and wine during the happy hour in the lobby., and the continental breakfast was free in the morning. We did not have time to use the pool.
We had a friend drive us there, and a GPS is needed to find the place. But we did appreciate the free (and prompt) shuttle to the airport in the morning.
My companion tried to call the front desk, but could never get through. So she tried to call the hotel through the Westin phone number. Could not get through that way either. I went down to the lobby to talk to someone, and complain about not being able to reach them by phone. Oh, they said, the phones in the office have been out all day. They could have mentioned that at check-in.
But they did provide a bag of ice for us, as the refrigerator didn't have enough time to make any.
In the morning, I asked the front desk if they had a scale, so we could see if our bag was over 50 pounds. They didn't, but thought there was a scale in the gym. There wasn't.
This hotel is near the airport, but had good soundproofing, because I never heard any planes.
We would stay here again.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from meredith-phm, Public Relations Manager at Element Miami International Airport
Responded 9 Apr 2020
Hi Hedo-goer, Thank you for choosing to stay with us and taking the time to give us detailed feedback about your experience. We apologize for the miscommunications you experienced with the front desk team, as these are not up to our standards. We are glad to hear you enjoyed so many aspects of your stay, and look forward to having you back soon.
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The element is the worst hotel experience we have ever had. We were charged THREE times for our hotel stay. Three times over the course of a week!!!. When you’re staying 5 nights, that’s a lot of money to have go through your credit card and sit there pending. When asked you just get the usual response, it’s only authorisation. You should not have that many authorisations for the FULL amount at any time. On top of this, we had to change rooms as our initial one was extremely smelly. Almost like a chemical smell. The second room still had this issue but it wasn’t as overwhelming. On top of this, house keeping failed again and again to replace our towels. On both the first and second nights, we arrived to no towels. On the third night, we only had one towel for two people and when I asked house keeping they told me they didn’t have anymore towels. Seriously? On top of this, apparently house keeping does not clean your room unless you specifically ask. We were not told this and housekeeping was particularly rude and unhelpful to us. I’m so disappointed we decided to stay here in Miami. It ruined our stay here.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer52057216491, General Manager at Element Miami International Airport
Responded 16 Jan 2020
Thank you for sharing your experience with us. We are deeply sorry to hear that your stay here did not meet your expectations. Our hotel is considered an Extended Stay Hotel, our cleaning policies tend to be different from other regular hotels. We apologize if you were not informed of this at the time of check-in. Please feel free to contact Bensen Belfort, the Front Office Manager bbelfort@peachtreehotelgroup.com to further discuss your stay.
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The shuttle begins at 7 am, ridiculous if you ask me that an airport hotel isn’t more accommodating to early morning flights. I booked here because of the shuttle and now have to get a cab.
There are more places to choose from in the Miami area.
PRICE RANGE
₹10,777 - ₹17,396 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
209
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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