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The Ritz-Carlton Coconut Grove, Miami

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#26 of 124 Hotels in Miami
Certificate of Excellence
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The Ritz-Carlton Coconut Grove, Miami
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621 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Miami, Florida
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Piano playing and a great meal were the perfect combination for our Christmas Diner in 2014. But it did not stop there, we continue to visit the lounge at Ritz Carlton many times after that for the years to follow. They have great cocktails for a last minute night of fun in town.

Helpful?
Thank thej0nes3
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (thej0nes3), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for visiting The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read your wonderful comments and to know you enjoy our Lazuli Bar time after time. My team and I truly appreciate your kind words and recommendation. We hope to have the... More 

Boca Raton, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Upon arrival, the staff greeting from valet to check-in was very pleasant. Our bags were sent to our room because we wanted to eat lunch. The bar was directly in the lobby which I liked because it keeps it interesting to see people come and leave the hotel. What I found odd was that dinner was also served in the... More 

Helpful?
Thank ginapalmbeach
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (ginapalmbeach), Thank you very much for sharing your experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. I greatly appreciate your feedback both positive and constructive as this becomes a great tool in our continuous efforts to provide the finest personalized service and ensure each guest experiences a true Ritz-Carlton experience.... More 

Sao Paulo, SP
Level Contributor
4 reviews
Reviewed 1 week ago

Excelent location, perfect service, rooms are very confortable, wonderful sunday brunch. One negative point is that there is no free wifi for guests, cannot understand why a simple service is not already included

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank FlavioOrtuno
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (FlavioOrtuno), It's truly wonderful to read your comments of your recent stay and to know that you were well cared for! Thank you for sharing your experience with the viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. Your feedback is so rewarding to us as our mission is to provide the finest... More 

Kingston Parish, Jamaica
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Attended Board Meeting at the Ritz. It's a lovely property although the ornate pieces in my room is not my style. I'm more for modern pieces. The food served in the meeting was very good and the conference facilities excellent. There is a restroom in the conference room which is on the short end of the L - very convenient... More 

Helpful?
Thank Mel C
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Mel C), Thank you for sharing your experience with the viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is a pleasure to read your wonderful comments and to know that my team took such great care of you. I will share your compliments with the team who I'm sure will receive great satisfaction.... More 

Cairns, Australia
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

On check-in Kurt was very professional. There was a young man valet parking that was always happy and willing to have a joke. But if you want to be served at the Pool Bar go else where because I am still waiting. We waited for over 20 minutes and then left the hotel to go and have an alcoholic drink... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank RCKMM
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (RCKMM), Thank you very much for taking the time to share your feedback with us and our Tripadvisor viewers. Your comments are very important to us in order to focus on always improving our products and services. Thank you very much for recognizing our Ladies and Gentlemen that have provided you our well known legendary service, we will... More 

minneapolis
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

modern, clean, superb service. nicely detailed and as is typical for Ritz Carlton chain, very elegant. There are adjoining condos attached to hotel. Don't recall seeing a pool, though. Neighborhood and street is quiet, not on a busy thoroughfare. Rooms are finished nicely.

Helpful?
Thank guest200
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (guest200), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments and to know that we're truly exceeding your expectations! We value our guest responses and your comments have made my day! Once more thank you... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

I recommend this hotel for someone who is only looking for a great, quiet bed for the night. The hotel is very nice and clean, but a bit dated and in a sleepy neighborhood that isn't fit for walking to dinner or coffee.

Helpful?
Thank Jonathan J
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear guest (Jonathan J) Thank you for sharing your experience with the viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read your wonderful comments and to know our ladies and gentlemen exceeded your expectations. Whenever you want to treat yourself to a little pampering and extra special service, please come... More 

ft lauderdale
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

this is not a ritz carleton like any other I have been at- for miami you would expect some wow factor- instead this was dowdy, tired, lifeless, like your grandmothers unrenovated assisted living- i can't express how bad this was- the reason I stayed at this hotel was for a minor surgical procedure at a local hospital and my only... More 

Helpful?
Thank garyblue99
Tatiana L, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear garyblue99, Thank you for your recent review of The Ritz-Carlton Coconut Grove, Miami on Trip Advisor. We apologize that we did not meet your expectations and would be most appreciative for the opportunity to discuss them with you directly. Please contact the Executive Office at 305-644-4680, at your convenience, should you wish to discuss your stay further. More 

Boca Raton, Florida
1 review
Reviewed 3 weeks ago

Just an awful experience. Room was dirty, old and outdated. Property was basically deserted (after being there we understood why). Was skeleton staffed. We actually left early, content with losing our last night's room cost. It was just that bad.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Q3364K
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Q3364K), Thank you very much for your review and feedback to our viewers on Tripadvisor. The trust in our brand is daily valued by us. We do our utmost to deliver the highest quality of service and products to our guests. It is with sadness I am reading your stay has not been up to your expectations. I... More 

Hong Kong, China
Level Contributor
134 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 weeks ago

Ritz Carlton has several hotels in Miami, and choosing this one I come to discover not only a top hotel but also the excellent area of Coconut Grove, not far from downtown. Rooms are large with balcony, mine has city view, and as can be expected service is impeccable. Coconut Grove is an exquisite village near centre, with many facilities... More 

Helpful?
Thank 牧 黄
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest ( 牧 黄), It's truly wonderful and rewarding to read your comments of your recent stay and to know that you were well cared for! Thank you for sharing your experience with the fellow viewers of TripAdvisor and for being a guest of The Ritz-Carlton Coconut Grove, Miami. It gives me great pride in knowing that you enjoyed... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 

Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Region: United States > Florida > Miami > Coconut Grove
Price Range: ₹ 20,660 - ₹ 43,570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Hotel Style:
#8 Spa Hotel in Miami
#13 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#25 Family Hotel in Miami
#28 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Coconut Grove, Miami staff and other travellers.
7 questions
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Questions? Get answers from The Ritz-Carlton Coconut Grove, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lazuli Lounge has great appetizers and cocktails”
 of 5 bubbles thej0nes3, 26 Nov 2016 | Read review
“Corner room with a view of the bay located on a high floor”
  • Turndown service with tomorrows weather forecast
 of 5 bubbles china1015, 25 Oct 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles RDU-Yankee, 12 Oct 2016 | Read review
“The partial bay view rooms are the best”
 of 5 bubbles AnandC539, 5 Oct 2016 | Read review
“Check to see if there is a window behind your headboard. If so, open up those blinds for a fabulous view of the city.”
 of 5 bubbles melvin1121, 22 Sep 2016 | Read review
5 of 5
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