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About
#32 of 227 hotels in Miami
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
JW Marriott Marquis Miami infuses sophistication, design, art, fashion, and technology into a diverse landscape of business, meeting, and pleasure travel pursuits. Ideally located in downtown Maimi, Florida, our hotel offers easy access to Wynwood Art District, the Frost Science Museum, the Perez Art Museum, and the Miami Design District. Thoughtful amenities include stunning hotel rooms and suites, a stainless steel sky pool, a Mediterranean restaurant, an inviting spa, and a state-of-the-art fitness center.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling
Children Activities (Kid / Family Friendly)
Taxi service
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Marina View
Languages Spoken
English, French, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
255 Biscayne Boulevard Way, Miami, FL 33131
Getting there
Knight CenterMiami Metromover3 min
Bayfront ParkMiami Metromover4 min
2276Reviews86Q+A100Room tips
Reviews
Traveller rating
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- 71
- 77
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Most Recent
Spent a fortune for valet parking provided by the hotel and had a very expensive pair of sunglasses stolen. It took months of correspondence for them to FINALLY reimburse my uncle with a new pair, which never arrived. So he ultimately went out and bought a replacement pair.... If JW Marriott doesn't stand behind their guests, holder third-party vendors accountable or at the minimum, even value their guests safety and belongings, then I won't ever stay there again.
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Date of stay: December 2022Trip type: Travelled with family
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from khadija kh, Guest Services / Front Office at JW Marriott Marquis Miami
Responded 4 days ago
Dear Clarissa J, Thank you for taking the time to share your experience with us. Our hotel team is truly dedicated to ensuring that every guest receives exceptional service and I sincerely apologize that we did not exceed your expectation in this instance. I have shared all your comments and concerns with all our associates in an effort to recognize our shortcomings and look for opportunity to improve our commitment towards you and all our guests. Please contact us at 305-421-8600 so that we can assist you further with this matter. We hope to have the opportunity to regain your trust and welcome you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Best Marriott we have ever stayed in. The staff is absolutely perfect and the room was amazing along with bed and those fluffy pillows that make you sleep all night. We stay at the JW Marriott in Savannah all the time , which is very nice but the staff is definitely no comparison to the staff in Miami . We will be coming back to JW Marriott in Miami very soon ❤️
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Loved this hotel location, rooms, bed comfort, staff, and roof deck pool. Great amenities. Could enlarge the coffee bar on 2nd floor as it gets busy. Rooms are large and newly decorated. Will def stay here when in Brickell, esp for location.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was my rebound stay from booking at the Gates hotel in south beach and this hotel was worth every penny. Great customer service, nice sized rooms, hotel gave us a $50 a day credit which came in handy. Totally worth booking
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: A great stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed the night before cruising from Miami Port. Rooms were spacious, modern and clean. Bathroom was a good size and the location of the hotel was great with restaurants, bars and a whole foods just a short walk away. The hotel/resort fee charged was the only disappointment of the stay as the inclusions from this fee were not explained at check in therefore we did not have the opportunity to utilise these. Would definitely return.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Marriott Marquis and were underwhelmed at best. From checking in, we stayed in a concierge room to find out it did not have access to the concierge lounge. So proceeded to get a larger bay view room/suite which was our preference anyway just traded off for conceirge lounge (paid for the upgraded room) and charged 45/day per person for concierge lounge access on top of our 650/night room). It, of course, was not ready so had a two hour wait. We went to use the basketball court , main reason we stayed here, to be told it would be $150 for the hour. She then told us we could do 30 minutes free for first use then would incur the fee. We decided to wait and use that 30 minutes in the morning so my son could practice for his game. Instead spent 150 to use the foosball and air hockey for an hour while we waited. Then next morning of course were told 75/dollar for half hour - no complimentary 30 minutes. Went to spa and told to go online to schedule. People were nice but no visible concierge and absolutely not the service we are used to at a luxury hotel or would expect. Charge what you need to, to enable a flawless experience vs disappointing and frankly just wasting our time while on vacation. I will go back to the Mandarin Oriental for any future visits (and using their spa even with the short walk this trip). …
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Valentina Casanova, Guest Services / Front Office at JW Marriott Marquis Miami
Responded 19 Oct 2023
Dear Trek10844190144 , We truly appreciate you sharing your insights regarding your experience with booking the JW Marriott Marquis Miami. We sincerely apologize for any inconvenience regarding your recent stay with us. I would appreciate you could internally provide us with your personal information, so we discuss further information and probably future stay with us. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is one of the nicest JW’s I have stayed at. The service is impeccable, from the Vallet, the bellhop, to the front desk. The suites are very spacious, relaxing, and comfortable. We stayed in the executive, Cityview King suite and it was very nice. Lots of room for my family. The full service spa was amazing, in the house dinning was fantastic, and we all enjoyed the amazing pool.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The beds were really comfortable. The pool was a treat. Service there was very expensive (a round of drinks cost almost $100). There are no real food options in the area for families. When we tried to get food on the property, there is a restaurant there where only high level Marriott point collectors have access. It was confusing because we weren't allowed to eat there, but there was only 2 people in the entire dining area. I guess they don't like making money?
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Bring your own dinner
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed at this hotel for business. It was very comfortable and I enjoyed it for the most part. However, when my business trip was extended and I needed to stay in Miami for an extra night, the manager would not accommodate me. First I was told I had to call central reservations to ask if I could book. I sat on hold for 20 minutes when I was trying to do work. When they finally picked up, they offered me a room for about 30% more than what I had been paying for the 4 nights before. Plus they could not guarantee I could stay in my room. They asked me to speak to the manager on duty, Ms. Morua. She was worthless. I was told she had the discretion to extend my room rate and room but she just kept saying "I am sorry I cant extend - you have to do it online". She gave no logical reason why she couldnt do it and seemed very uninterested to help in any way. If this is a hotel wanting to attract business people I would suggest being more accomodating - help with unanticipated extensions, especially if people have spent multiple nights there already. I would never return.…
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Date of stay: September 2023Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Valentina Casanova, Guest Services / Front Office at JW Marriott Marquis Miami
Responded 23 Sept 2023
Dear ssimon1999, thank you for providing your feedback regarding your stay. We are pleased to hear you were comfortable during your business trip. I apologize for the inconvenience that extending your reservation may have caused, we know your time is valuable, however local reservations department is indeed the one in charge of making any changes to your booking. Please be advised that the rates are subject to changes and are not necessary the same every night. All that information is managed by reservations department and not by the property. We truly value your business and hope this helps as an overall clarification of the situation. If you would like to review it in detail, please contact us internally providing your personal information. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aloha, To all the front desk staff on 20 September and 19 September. Especially, Andres. Rafael, Yasel, and Brandon. They went above and beyond to make the room special, bags safe, and my significant other very happy. They even found a package that UPS lost 24 hours ago. We were able to work and play with ease. Also…the tacos at the Met were yummy. I was not planning on staying after my meetings outside of Miami, but I may stay an extra day before flying back home to Hawaii…to enjoy the JW experience one more time. Please recognize this team with the highest reward possible and even an extra paid day off. They deserve it and won my loyalty with their great customer service. Until next time!!! Mahalo, Justin
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$332 - $609 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott marquis miami hotel miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
313
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Frequently Asked Questions about JW Marriott Marquis Miami
Which popular attractions are close to JW Marriott Marquis Miami?
Nearby attractions include Room Escape Miami by Fox in a Box (0.4 km), Royale Society Hospitality (0.1 km), and mySpa (0.4 km).
What are some of the property amenities at JW Marriott Marquis Miami?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Marquis Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Marquis Miami?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Marquis Miami?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Marquis Miami?
Conveniently located restaurants include Steak Brasil Churrascaria, Toro Toro, and Vero Italian Restaurant.
Are there opportunities to exercise at JW Marriott Marquis Miami?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Marquis Miami?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Marquis Miami offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott Marquis Miami?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.