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SpringHill Suites by Marriott Miami Downtown/Medical Center is a hotel in midtown Miami, Florida located minutes from the Adrienne Arsht Center, American Airlines Arena, Miami Marlins Park, Port of Miami and the University of Miami and Jackson Health Systems. Start each morning with complimentary breakfast at our hotel near downtown Miami and unwind each evening in contemporary suites, 25% larger than comparably priced rooms at other hotels near Jackson Memorial Hospital. Enjoy additional amenities, including complimentary Wi-Fi and in-suite kitchenettes with mini-refrigerators and microwaves. Take a refreshing swim in the outdoor pool featured at our Miami Airport hotel. Traveling for work? Take advantage of complimentary business services, including free printing and faxing, and host meetings and other events in 1,260 sq. ft. of total space. Whether staying for business or leisure our hotel in Miami is ideal.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
SpringHill Suites by Marriott Miami Downtown/Medical Center
3.6 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The room was spacious and bright with lots of lamps and outlets. The water pressure was great. The front desk staff was very friendly and helpful. They found room for us when we had to increase our stay from 3 nights to 5 nights. The maid only came once while we were there, but when we needed anything, it was readily available. We also liked the patio area. The beds were comfortable, and the traffic noise wasn't bad. We also didn't hear much resident noise.
The food was very good, but the service, not so much. The first night we were there was a Friday night and the service then was great. The weekend waiter seemed to need quite a bit more training. We would get the bill before we got all our drinks and he seemed lost most of the time. They ran out of the main dishes on Sunday night and we ended up buying food from the convenience area and microwaving our supper. The breakfast was the usual food you would find in a free hotel breakfast.
The things we didn't like about the room was the frosted glass doors for the bath. There was a separate little room for the stool and small sink, and another larger room for a bigger sink and shower. Whenever anyone would use the facilities during the night and turn on the light, it would disturb our sleep. When I walked around in my socks, they were black from the filthy carpet.
It is a 10-minute walk to the medical facilities, which made it so convenient, and about 10-15 minutes by car to Bayside Market and Little Havana.
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Date of stay: February 2025
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 7 Feb 2025
Dear ndschloss, We are very glad you found your room to be relaxing and very comfortable. We are also delighted that you loved our comfortable beds and got a great night's sleep. However, we regret not meeting all your expectations. We also deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. Thank you again; we look forward to your next stay at the SpringHill Suites Miami Downtown/Medical Center. Nichole Brinker General Manager
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The Springhill Suites Hotel located at 1311 NW 10th Ave, Downtown Miami, FL, is part of the Marriot group. This particular hotel has a not so good location as it is in a place where there is nothing to do or go to unless you take a car or call an Uber car. The room is comfortable, with a king size bed, a very good bathroom, but nothing inside the room's fridge, not even a simple bottle of water. An anteroom inside the room is a good thing if you are with your family. Finally, there is also a good free internet signal, which is always welcome.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip:Â Don't forget a bottle of water, because the fridge of the rooms are always empty...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 3 Jun 2022
Hello jcerto, Thank you for choosing to stay with us and for taking the time to share such descriptive comments. While we are happy you had a satisfactory experience, we would like to apologize for failing to exceed your expectations. Many of our guests enjoy our quiet accommodations while still being a short distance from downtown Miami. We are disappointed that our location did not suit your needs, but we appreciate your feedback. Thank you once more; it is our hope we can welcome you back to our hotel in the future for a more fulfilling experience. David Herrera Assistant General Manager
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I was very surprised when arriving at the Springhill Suites. Like most travelers we were here due to a hospital visit. Pulling up the property looks very run down and not very inviting. The pictures on the website do not reflect the current condition of the hotel. The parking garage was a plus, but was very dark and until you checked in, you could not access the garage. The people working at the hotel did their jobs very well. They were always responsive to our needs. The rooms were clean and spacious. The beds were very comfortable. Water pressure and air conditioning were excellent. The lobby area and the restaurant ( I use that term loosely) were below standard. The fabric on the chairs was very stained. Made me very nervous sitting in them. My daugher and I were planning on eating in the restaurant but everything we chose they were out of. Out of 4 dinner entrees they were out of 2 and they had not pizza. Unless you wanted a sandwich you were out of luck.
I would think twice about staying again. The cost was much to high for such poor or average quality.
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Date of stay: July 2024
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Trip type: Travelled with family
Room Tip:Â Do not depend on the restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 13 Jul 2024
Dear gailsF6309CB, Thank you for relaying your honest evaluation. We are glad you liked our clean and comfortable accommodations and the service you received from all of our associates during your time here. However, we apologize for not meeting your expectations and that you felt we did not offer you the value you expected. We deeply regret the inconvenience you encountered, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we have noted your feedback and use it for future improvements. Additionally, your comments about the issue you had at our in-house restaurant will be relayed to the appropriate individuals to ensure a better dining experience. We hope to welcome you again. Safe travels. David Herrera Assistant General Manager david.herrera@marriott.com
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Booked this prior to our cruise departing from the Port of Miami Dec 26th. This is perfectly fine for this purpose. We booked using Bonvoy points.
Some specifics: 1. For a pre-cruise stay, this was nicely positioned in between MIA and the port. It was ~ $20 Uber XL drive from the airport, and a similar price from the hotel to the port. 2. The woman at checkin (who had to work on Xmas day!) was lovely and courteous. Sorry I can't recall her name. The front desk staff was similarly friendly and courteous the next morning. 3. The room itself was good enough. The two queens beds were surprisingly comfortable. Room is set up such that the toilet is separated from the shower, which helps when there is a large family staying in the room. 4. The complimentary breakfast had what you would expect: toast, bagels, english muffins; usual buffet scrambled eggs, sausage, yogurts, cereals. No fruit however.
My only negative is the $17/night charge that includes a daily relaxation class, "drink of the day" for two guests at the hotel restaurant, metrorail vouchers, and high speed internet. If I was staying long enough to use those features, i guess it isn't a bad deal. However, we arrived at 10 PM after the restaurant closed (and thus couldn't get the drinks; however we were able to get two drinks from the small lobby store), and as Bonvoy members we get free high-speed internet anyway.
For a pre-cruise stay, for which you really only need a decent place to stay and some reasonable food in the morning, I would stay here again if the price is once again better than other Bonvoy options. I agree with others that there really isn't much around there within close walking distance, especially if you are travelling with young kids or older adults.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 2 Jan 2023
Dear peacefrogdog, Thank you for staying at the SpringHill Suites Miami Downtown/Medical Center for your pre-cruise stay. We are happy that our location close to the cruise terminal was convenient for you and that you were able to enjoy a restful overnight stay in our well-kept accommodations, and liked our breakfast and friendly staff. We have also noted your additional comments we will share them appropriately. We hope that you had an excellent time on your cruise and are glad that you will revisit us whenever you return to the city. David Herrera Assistant General Manager
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We have stated this hotel for 8 years. We chose this hotel because it's convenient location to lone depot park which is where we come every year to see the marlins vs dodgers. The staff is always very nice.And the location again is very convenient and the rooms are extremely clean.However after several years being charged guest amenity fees of $28 For what we're being told is the metro train which we have never used, one free beverage per guest ( there was just 2 of us). So just 2 free drinks we received and It included free wifi which you really don't need because people have 5G service on their phones. So looking into other hotels , because I think this charge of $28 per day ($56 in total was a bit ridiculous) Now , to mention , we had to pay for parking which I can understand that. But $56 for 2 drinks. No wifi used an didn't use Metro
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Date of stay: September 2024
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Trip type: Travelled as a couple
Room Tip:Â The pool is extremely small.I mean tiny if there's two families in there there's no room for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 23 Sept 2024
Dear DianaVB40, We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these charges came as a surprise to you, and we hope you will accept our apologies. On a positive note, we are glad you liked our immaculate property and intuitive associates. It was also a pleasure reading our location in proximity to the LoanDepot Park worked out well for your plans. Thank you for your continued loyalty to our hotel and for your candor; we hope to welcome you back so we can provide you with the outstanding stay you always deserve and that you have come to expect from us. David Herrera Assistant General Manager
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Everything was good until housekeeping personnel admitted throwing away a bag of snacks and capsules we had while changing the linens. The person did not check what’s inside. We had unopened bags of snacks and packages of water capsules in that bag. No common sense. Just don’t leave anything in the hotel room. Or put do not disturb so housekeeping doesn’t come in until you leave.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 24 Aug 2023
Dear U2249IXaliciat, Thank you for choosing us for your recent visit. We are genuinely sorry for the incident you outlined with regard to your belongings and for the frustration it caused. We strive to provide excellent service from each team member, and we are grateful for the feedback that helps us elevate our guest experience. We have shared your concerns with our housekeeping team and have taken suitable action to ensure this is not repeated. We are grateful for your patience, and we hope you will consider staying with us again. David Herrera Assistant General Manager
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Had to fly from Ohio to Miami with my sister for a medical emergency with her son. He was at Miami University hospital and staying at the Springhill suites made it very easy to get to the hospital. The free shuttle to the hospital was very appreciated. Because we didn't want to travel around we ate and drank at the hotel every day. I would definitely like to thank Leda who was handling everything at the bar. The food was really good and her Long Island ice tea's were the best I've ever had. She really was amazing!!! Thank you to the staff and Leda for making a stressful time the best it could be. Also recommend Onoy who picked us up who's number we got from the front desk to take us to the airport very nice and reasonable prices. Thanks for the teams kindness a job well done. Room was great also
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 2 Oct 2024
Dear terrihM2658BY, Thank you for trusting SpringHill Suites Miami Downtown/Medical Center during your visit to the University of Miami Hospital. We are glad we could be a part of easing the stress from your medical appointment. We appreciate your compliments on our shuttle service and drivers and are glad this service was an added convenience for you. We are also happy to know you enjoyed your time at 13 Eleven and the drinks made by Leda. We will share your kind compliments with her. It is nice to know our associates made you feel at home and that we could provide you with a quiet, comfortable stay. Thank you again for the generous compliments, and we wish you all the best. David Herrera Assistant General Manager
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I had to travel to Miami for business at Jackson Memorial. This hotel was a perfect fit and I would recommend it highly for anyone needing a hotel within a short walking distance from the hospital. The room was extremely well-appointed, especially for the price. It included a microwave, mini fridge, and coffee maker, a sectional sofa and large desk with plenty of charging ports, a comfy king bed, a big TV, and a nice shower with delicious smelling bath products and a hair dryer. The armoire held a full-size ironing board and iron. There were horizontal shades on the windows, which blocked out all the light from the street. There is a small business center which I used to print some documents and the staff were very professional and friendly. The breakfast was typical for similar hotels. Everything was spotless. This hotel is not fancy, but it is a very solid 3.5 star hotel that gets 5 stars from me for location, price, and amenities.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 16 May 2023
Dear phairphysiology, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and also for your nice review. We are pleased our convenient location added to the enjoyment of your visit. We are also happy to know you liked our comfortable accommodations as well as the in-room amenities we offer and enjoyed our breakfast offerings. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. David Herrera Assistant General Manager
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This was a poor overpriced hotel with poor service. They charged an activity fee for hardly any activities except a yogi class that nobody wants. Handicapped were not accommodate. Parking was very expensive and there were no discounts for handicapped. The room looked like a motel 6 for over$200 a night. It had one stylophone cup, and a basic bed with no comfort. The toilet and shower were in two different rooms. The free breakfast had prefab eggs of very low quality. Even though it was only 1 mile from the ballpark, there was no shuttle and s cab ride was $20. Never again will I try to stay in this place.
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Date of stay: August 2023Trip type: Travelled solo
Room Tip:Â Do not go here. They do not discount the handicapped
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 7 Aug 2023
Dear Mark W, Thank you for being our guest and for writing a review. We regret your disappointment with some of our charges and are sorry for not meeting your expectations with the service levels at our hotel. We are also sad that the breakfast we serve was not to your liking and for any inconvenience caused to you while you were here. We strive to provide excellent service from each team member, and we are grateful for the feedback that helps us elevate our guest experience. We are grateful for your patience, and we hope you will consider staying with us again. David Herrera Assistant General Manager
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When we checked in late last night Thomas was at the front desk. There was a gentlemen in front of us and he was being a bit rude. Thomas was extremely professional to the man and at no time did he get frustrated with him. We checked in, the room smelled a bit like mildew, so I walked back downstairs and talked to Thomas. He explained that with the rains recently it has been a little bit of a problem. He allowed us to check a few additional rooms. We found a room on the other side of the hotel that didn’t have the smell. All in all he was a great representative for the Marriott brand.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at SpringHill Suites by Marriott Miami Downtown/Medical Center
Responded 29 May 2023
Daer JCleve74, Thank you for reviewing your stay at the SpringHill Suites Miami Downtown/Medical Center. Your feedback is truly valuable to us as it motivates us to strive for excellence continually. We are delighted to read that Thomas helped to make your stay even more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. David Herrera Assistant General Manager
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Vero Beach, Florida47 contributions17 helpful votes
"The pool is extremely small.I mean tiny if there's two families in there there's no room for anybody else and no chairs to sit in. Watch out for hidden charges especially "
There are more places to choose from in the Miami area.
PRICE RANGE
â‚ą15,994 - â‚ą24,250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites by marriott miami airport east/medical hotel miami
FORMERLY KNOWN AS
SpringHill Suites Miami Airport East/Medical Center
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Are there any historical sites close to SpringHill Suites by Marriott Miami Downtown/Medical Center?
Many travellers enjoy visiting Black Police Precinct and Courthouse Museum (0.8 km), Freedom Tower (2.2 km), and Barnacle State Historic Site (7.5 km).
