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Kimpton EPIC Hotel

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#11 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Kimpton EPIC Hotel
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3,093 Reviews from our TripAdvisor Community

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Showing 2,510: English reviews
Freeport, Grand Bahama Island
Reviewed 2 days ago NEW

This says it is a four-star hotel but you would think it would be greater than that judging from the cars parked outside. A couple of Rolls, Bentleys, Maseratis, a Ferrari, perhaps two. mere S-Class Mercedes – maybe their owners were there for a drink in the 16th floor bar-restaurant-spa-pool area called Area 31. It certainly seemed to attract quite...

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Helpful?
Thank Stuart G
New York
Reviewed 2 days ago NEW

Note: This review is for the Pool/Events Staff. Hosted a poolside gathering for 60 friends in January 2017. From the start, recreation manager JUAN A. made our event AWESOME. Staff was incredible transparent and attentive, from when we began brainstorming our event to settling the bill. While I did not stay at the hotel, I would recommend the facilities and...

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Helpful?
Thank MikeH_NYC
Palmm Beach
Reviewed 6 days ago NEW

From the moment we arrived at the hotel, we felt welcomed. The valet staff and bell staff were spot on and fast to assist us. I was told that the wait for your car could take over 30 minutes on busy weekends, but we found this not to be the case during the week. The front desk person was friendly,...

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Helpful?
Thank elizabeth119
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

elizabeth119: Woah, you really made us blush. Jean Charles is fantastic, we are so glad you got to meet him. Your whole stay sounds perfect and that is just what we like to hear. You already booked your next visit? We can't wait to see you!

Atlanta Georgia
Reviewed 6 days ago NEW

We were very pleased with the Kimpton. When we walked-in, we were immediately escorted to the concierge level. We had rented an Epic 29 water view 1 Bedroom Suite. Our room was immediately available, and was exactly what we expected. Everything worked. Well, everything worked, except the television in the living area. When we arrived, there was no signal at...

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Helpful?
Thank Kerwin G
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

Kerwin G: Thanks for all of this helpful feedback. To start, Agatha is lovely, and I am glad you met her while she was here. While I am so glad that you enjoyed the stay, the TV was a real problem. That is certainly an integral part of your room and the experience and should have been in perfect working...

Morristown, New Jersey
Reviewed 1 week ago

Nice big room, 2 queen beds, lots of closet and drawer space, 44" TV, huge bathroom. But why a 4x5-foot open window between the bedroom and bath (so you can lie in bed and watch your wife take a shower and dry her hair?). Free wine in the lobby from 5 to 6 sounds nice but there are only 2...

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Helpful?
Thank David A
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

David A: Thank you for you review. I truly apologize for your mediocre experience here at EPIC. Price for value and service are two things we take very seriously and it is disappointing we did not deliver the level standard every EPIC guest should expect. I assure you we will be looking into your experience to ensure it does not...

Washington DC, District of Columbia
Reviewed 1 week ago

We began with a great ride from the airport. When we got out of the limo, we had to lug our 6 bags into the hotel before we got any assistance. A cab driver outside saw my daughter and I struggling with the bags and helped get them inside. The consierge did give us service and sent us to a...

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Helpful?
Thank pencowgirl1
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

Pencowgirl1: It is upsetting to know we did not meet your expectations during your visit. The way you described your stay is definitely not the way we are used to our guests being treated and I assure you we will take your feedback as a learning experience to better ourselves. I hope that you will return soon so we can...

Miami, Florida
Reviewed 1 week ago

While the Area 31 restaurant was ok, the parking and attitude of the staff was terrible. The "standard" delivery time for your car parked by valet (the only option available) is 15 to 20 minutes per the parking attendants. In addition, double parking of the Bentley's and Ferrari's in the drive mean only one line in and out. So expect...

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Helpful?
Thank John S
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

John S: I am disappointed to hear our service was not up to EPIC standards. This is certainly not the experience we seek to provide. However, I do appreciate you taking the time to let us know what happened. I can assure you that this is an area we are currently working on. We would love another chance to impress...

leven .uk
Reviewed 1 week ago

I was there with my son to arrange his wedding so only stayed a few hours . Valet parking fee was waved due to our business in hand . Had breakfast - full selection of grills ' fruit and pastries but you would need to be a big eater to get full value for the 25 dollar charge . We...

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Helpful?
2Thank craig l
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

Craig I: We love weddings at EPIC and we could not be more thrilled she said yes to the venue, I know our catering staff will take great care of your son and his fiancé. We are so glad we could impress you with our venue, room options and amenities. We can’t wait to see you around the property again...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

The service and amenities at the Epic are phenomenal - specifically, Stephanie R., Benny & his partner in crime behind the bar at Area 31, Christopher the Bellman, and our Room Attendant, Yukori (sp?), all went out of their way to make us feel welcome and appreciated. Thank you for an incredible trip!

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Helpful?
Thank kstew412
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

Kstew412: Reading about all of our employees that made your stay one of a kind warms my heart! We are so happy you felt the Kimpton love from every outlet and hope you will return soon for another incredible trip!

Seville, Spain
Reviewed 1 week ago

very nice hotel in miami city center, balconys whit wonderful views !!! good service and great location you are in the middle of everything !!! it has a gym and swiming pools whit nice athmosfere......we will come back....THANKS.

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Helpful?
Thank Jesus O
Ericka N, General Manager at Kimpton EPIC Hotel, responded to this review

Jesus O: Thank you for your review! It is great to read how much you enjoyed your stay and all of our amenities. We are so glad you will be coming back and we can’t wait to welcome you, we will be waiting!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 

Additional Information about Kimpton EPIC Hotel

Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Region: United States > Florida > Miami > Downtown
Price Range: ₹ 16,950 - ₹ 36,760 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Epic Hotel Kimpton
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#6 Spa Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
#8 Luxury Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton EPIC Hotel staff and other travellers.
42 questions
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Questions? Get answers from Kimpton EPIC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are roomy and sunny with spectacular views.”
 of 5 bubbles elizabeth119, 13 Jan 2017 | Read review
“Concierge Level”
 of 5 bubbles twinkles, 13 Jan 2017 | Read review
“Get a room with a harbor view, NOT a city view. If you're stuck on city side as we were, get on a high floor (28 or above).”
  • View on city side is lacking (this is thge Marriott across the street)
  • View on city side is tolerable only on higher floors (this is 29th).
 of 5 bubbles DavidA828, 12 Jan 2017 | Read review
“suite with water view is the best but pricey .rooms over pool have noise from party-goers .”
 of 5 bubbles craigl57, 10 Jan 2017 | Read review
“Higher floors with bay view are super cool”
 of 5 bubbles pariluna, 7 Jan 2017 | Read review
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