Residence Inn by Marriott Miami West / FL Turnpike

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Room & Suite (78)
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About

4.0
#68 of 138 hotels in Miami
4.0 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
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Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Italian and 2 more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Flatscreen TV
iPod docking station
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.
217Reviews19Q+A26Room tips
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Detailed Reviews
Javier “El Conde” Torres wrote a review Jun 2021
Managua, Nicaragua201 contributions77 helpful votes
3.0 of 5 bubbles
I stayed for 6 nights. They hotel never mention on Expedia that cleaning was going to be every 4 days (carpet, floor, bedsheets and towels). Very 4 days NO!! Before the pandemic room cleaning was daily. An issue that need to change and customer some form need to be made aware.
The breakfast was disappointing!!! They have 2 ladies serving breakfast on styrofoam containers for you to take back to the room and eat. Hotel hallways, carpet need vacuuming on daily basis. It’s a mess fill of boxes and bags.
Hotel Location was fine. Peaceful.
Read more
Date of stay: June 2021Trip type: Travelled on business
Room Tip: Write management before booking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shane Blanford, Owner at Residence Inn by Marriott Miami West / FL Turnpike
Responded 18 Jun 2021
Thank you for taking the time to provide your feedback. Please accept my sincerest apologies for your frustrations as the experience you described is, as you are aware, not the typical experience we want our valued guests to have. As the hotel to emerge from the Covid 19 pandemic, the entire staff looks forward to bringing back the services our regulars know and love. I hope that you will allow us an opportunity to redeem ourselves should your travels bring you back to the Miami area in the future. We would love to see you again soon. Warm regards, Shane B, Complex Asst. Gen Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam Z wrote a review Nov 2021
4 contributions1 helpful vote
5.0 of 5 bubbles
Incredible! Marriott should take a good look at this property and how beautifully it's being managed. In a perfect world, Marriott HQ would invest the time and money to cross train sister properties based off this hotel's structure.

The buildings exterior is gorgeous, and offers guests safety amongst it's multiple entrances (key card required), a family friendly "sport court" which I thought was pretty cool, a large outdoor swimming pool/spa, fire pit, outdoor bar, and plenty of seating / lounge options. A great place to hang on a sunny Florida day.

The interior, equally impressive offers guests: a laundry area, a gym, a restaurant / dining area, and Marriott's market place, and of course some very beautiful common areas. Shout out to management for keeping this Marketplace fully stocked! I have been to several locations where the stock was unacceptably low.

Being that this is an all suite properly you can count on the room you pick to be gorgeous. My room had everything I needed for a great trip, and when I had an odd request, guest services made it happen, with ease. They even went as far as to follow up with my via phone to confirm I was satisfied and ask if there was anything else I'd need.

I am a big believer in giving credit when it is due, and I'd really like to acknowledge employee Neph. She is silver service material and I genuinely hope this message is read by someone high up in Marriott because I have never had such a fantastic experience with a Marriott employee, as I had with Neph!

Earlier, I mentioned that in a perfect world Marriott would cross train it's sister properties to perform as well as this one. Well, assuming one day Marriott did this, I could not think of a better person to lead that operation than Neph!

If all Marriott employees were performing as well & giving such amazing customer service as Neph does, it's rivals would certainly have a lot to worry about... They'd have no choice but to watch Marriott elevate itself to new levels, leaving them far behind. I'm hoping to see it happen soon!

Overall, I'd highly recommend the Residence Inn of Miami West. I simply cannot imagine a person leaving here disatisfied. Hope this helps !
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jamann wrote a review Feb 2020
Hamburg, New York126 contributions118 helpful votes
4.0 of 5 bubbles
The hotel was very nice. We flew into Ft. Lauderdale late and we were headed to Key West. We decided to stay at this hotel which was about 30-45 minutes from Ft. Lauderdale airport. the hotel was modern, clean, spacious rooms with full kitchen and stocked with cookware. Breakfast was provided, it was basic but adequate. We ate on the patio which was great to enjoy the weather.
However, the location wasn't great. Keep in mind I got there around 10:00 pm so the ability to fully see what was around me was difficult. We were hungry so we headed out for a quick bite to eat. Most restaurants were already closed. Only a few short miles away was a very industrial area. We found our way to Denny's. Nothing was wrong, nothing happened but it appeared we were in a fairly rough area of town. I would not venture out again in that direction. If you have the option order in.
Other than the surrounding area the location was easy to get off the highway and start our journey in the morning to Key West.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CharlieOrtigosa, Manager at Residence Inn by Marriott Miami West / FL Turnpike
Responded 26 Feb 2020
Thank you for taking the time to provide your feedback. I am happy to hear that you were able to enjoy the hotel on your brief stay over at our hotel. I regret to hear of the experience you encountered while looking for a place to eat, I understand how frustrating it may be when you are not familiar with the surrounding areas. I hope to be able to welcome you back should your travels bring you back to the area in the future.
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When I Wander wrote a review Aug 2021
Orlando, Florida354 contributions76 helpful votes
+1
1.0 of 5 bubbles
You probably won't see this review until you're upset about staying here like I didn't see the other horrible reviews before I made the reservation. I implore you not to waste your time. I don't know what drugs you have to be on to think this place is nice, these reviews must be from people that got mixed up with a different location. This is the worst hotel I've been at in awhile. I only know of one other Residence Inn absolutely worse than this. That one is in Boca Raton.
Reviews for Friendly staff??? If playing with your phone and acting like people checking in is interrupting you, then not answering requests for towels via the chat until the next morning, then sure.
What a joke. I typically hate to leave a one star review but in this case, it's well deserved. From the ants marching all over the counter making it completely unusable to receiving a room with 2 face towels and 3 bath towels for 4 people. No hand towels at all, I actually teach my children to wash their hands after each bathroom use and all we had were the 2 face towels to dry our hands.
My husband had to go down in the morning to get towels and still the entire attitude from staff is that they could care less. I wouldn't have even been as annoyed if someone would've kindly answered the chat since there is no front desk or housekeeping button on the phone like most hotels.
Maybe we just got the crap shoot room experience, can't win everytime but I won't be trying it again to test the theory.
This review is strictly for others to know to go somewhere else. We had just left a newer Residence inn in Doral only because of the availability of a one bedroom suite with 2 beds. Otherwise, I would've turned around the minute we checked in.
And the management can save it with the idyllic response these reviews tend to get the few times management does respond to complaint reviews, I'm tired of the "sorry we missed the opportunity and your experience wasn't the best" line. No one is ever sorry, they rarely mean it or do better. If they did, the workforce wouldn't be so lackluster, the room wouldn't have several issues like who is the handyman doing the caulking of a 2 year old with finger paints???
Just tired of the BS, there are some locations that keep reminding you why you can't trust that brand and this is one of them. All Residence Inns are not created equally. I generally stay away from them but my suite options were limited for this one night. Thanks for the reminder.
I have an entire video of the ants proudly letting me know who owns that counter and that it was no place to set my food unless I was trying to give them an offering!
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Avoid this place completely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shane Blanford, Owner at Residence Inn by Marriott Miami West / FL Turnpike
Responded 13 Sept 2021
Dear Wandermomo, Thank you for taking the time to review your experience with us. I'm sorry to hear that we not only failed to meet your expectations, but ours as well, and I would like to extend my sincere apologies for any inconvenience you may have had. I assure you that the experiences you mentioned in your review are not typical for our hotel and we work hard to provide our guests with a fresh and clean environment as well as exceptional customer service. I will share your feedback with my management team to ensure that we are constantly looking to improve our guest experience. I hope you give us the opportunity to redeem ourselves, in case your travels bring you back to the Miami area in the future. We would certainly love the opportunity to make it up to you. Warm regards, Shane B - Complex Asst. General Manager
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M. Carbonell wrote a review Jun 2021
Johns Creek, Georgia42 contributions11 helpful votes
+1
1.0 of 5 bubbles
Do not stay in this hotel! The rooms are filthy, they are in need of deep cleaning/maintenance. We booked a two bedroom room and the first one was in a horrible condition, stains everywhere, very dusty and dirty, hairs in the bathrooms and bedrooms, floors and carpets were disgusting, stained mattresses, dust on all headboards, all surfaces and on the sofa, smelly towels and the kitchen was so gross! They still had cups with dry coffee in them (it was not a stain, because it smelled like coffee), all the silverware was dirty, the oven was unusable and the microwave was terrible. We were moved to another room that was cleaner, but it was not near close to Marriott standards, specially now during Covid times. I was afraid of getting sick there. We should have left, but we couldn't find another room somewhere else. Also, the new "cleaner" room had a hair on the sheets which we had to remove ourselves since we asked them to change the sheets and nobody ever came and the person at the front desk said the sheets were clean, but it was just a hair from the maid. That's disgusting! I don't want anybody's hair on my bed! The offered to give us a discount and not to charge the first night and also to give me extra Marriott points and before we left I reminded that to the person at the front desk and she said everything was taken care of and that was a lie! I had to file a dispute on my credit card, to get back that first night and I think I should have disputed the whole amount because they are just liars! And let's not talk about the blood on the elevator's wall, it was sooo disgusting. I was very disappointed with this stay and I will not recommend this hotel to anybody. Also, there were at least 4 people who looked very sick, like they were just discharged from the hospital and that was unsettling, specially a lady who walked around the hotel with a blood stained robe, she was on our same floor and it was too much for my kids.
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Date of stay: June 2021
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Do not stay there!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shane Blanford, Owner at Residence Inn by Marriott Miami West / FL Turnpike
Responded 22 Jun 2021
Dear marcarbonell, Thank you for taking the time to review your experience with us. I'm sorry to hear that we not only failed to meet your expectations, but ours as well, and I would like to extend my sincere apologies for any inconvenience you may have had. I assure you that the experiences you mentioned in your review are not typical for our hotel and we work hard to provide our guests with a fresh and clean environment as well as exceptional customer service. I will share your feedback with my management team to ensure that we are constantly looking to improve our guest experience. I hope you give us the opportunity to redeem ourselves, in case your travels bring you back to the Miami area in the future. We would certainly love the opportunity to make it up to you. Warm regards, Shane B - Complex Asst. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina wrote a review Jan 2020
1 contribution
1.0 of 5 bubbles
I stayed here with my family for a week not only did they mess up my room I booked to have a two bedroom suit, I got a one bedroom after being told charlie would fix it the assistant general manager he never did very sad. Then when I got to my room there were no towels in the bathroom only hand towels we only had two peoples to share with 4 people the sofa bed had no blankets covers nothing to put on I had to go down stairs and request towels and blankets house keeping was the worst of it all everyday I had to ask for new towels almost cause housekeeping rarely refilled the room back. if you want a hotel that will mess up everything and you have to constantly ask for stuff this is the one to go to.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CharlieOrtigosa, Manager at Residence Inn by Marriott Miami West / FL Turnpike
Responded 26 Jan 2020
Thank you for taking the time to provide your feedback. Please accept my sincerest apologies for your frustrations as the experience you described is atypical and not the level of service that our staff strives to achieve. I would like to learn more about the experience you had if possible. Please feel free to contact me directly at cortigosa@dhmhotels.com. I hope that you will allow us an opportunity to redeem ourselves should your travels bring you back to the Miami area in the future.
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M S wrote a review Dec 2021
11 contributions2 helpful votes
+1
1.0 of 5 bubbles
We are currently staying here and are truly shocked at the cleanliness, particularly during a pandemic and service! Our room had just not been cleaned properly on arrival. We spoke to head of house keeping David and showed him staining, hair, nail clippings, food debris on surfaces and floors. David was great and sent his best cleaner to a level which was borderline acceptable (still not properly hoovered, still hair scattered around, still food staining on tables and chairs, dust EVERYWHERE so much so that drawers are unusable) so we made do as we were sure it was no better in another room. I am writing this review after downright rudeness from a lady on reception (a smile would have cracked her face) and the lack of daily housekeeping. Day 1 housekeeping turned up at 4pm and dropped off towels. Day 2 no one came and we called reception to speak with Nef. Nef was rude and curt and refused to send up towels as apparently there is not a single other person in the hotel to bring these up to us. I explained I had two children fresh out the shower with no clean towels and all out of shampoo. The rudeness continued and Nef did nothing other than repeat that housekeeping finishes at 4.30pm. All in all this is a terrible hotel at the moment, other than David we have experienced rude staff who simply do not care and won’t take responsibility. The cleanliness at breakfast is also terrible. The tables are not wiped down and the laundry room is shocking. I’d recommend management to contact me as this is shocking cleanliness and service for a Marriot Residence Inn!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cynthia R wrote a review Mar 2023
Ormond Beach, Florida186 contributions46 helpful votes
5.0 of 5 bubbles
Great place to stay with easy, quick access to FL Turnpike. We were in town for Miami Open, and the drive time was about 20 minutes to the Hard Rock Stadium. This hotel is located near the Flagler Station Industrial Park corridor, but it was very quiet, has well equipped spacious rooms, and is pet friendly. They placed us in a 3rd floor corner room buffered by an electrical closet and storage room, which was perfect & quiet for our dog. The staff was very friendly and helpful. Breakfast is included with the usual fare, and there's plenty of free parking. It also has a pool, fitness room & self serve laundry facility. We'll definitely return when we attend this tennis tournament. Thanks for a great stay.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Plenty of parking Just one intersection off FL Turnpike 20 minutes to Hard Rock Stadium...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alejandro C wrote a review Jan 2022
5 contributions
5.0 of 5 bubbles
We came to Miami as a last minute trip so we didn’t have any reservations. We found the hotel online and didn’t have any expectations. Arriving the personnel was very friendly, Neph helped us to get settled very easy and was very attentive and friendly.

The room amazing, has a little kitchen, very clean and neat.

Absolutely recommend this place. Price is very good and affordable.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fville0384 wrote a review Jul 2021
Chicago, Illinois7 contributions1 helpful vote
5.0 of 5 bubbles
The rooms are spacious and nice yes im bias because i love Marriott properties. The young lady that checked me in name was Neph she was fast and so courteous. Even calles me when i got settled in my room ti make sure everything was ok and for me its the little details that matter
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shane Blanford, Owner at Residence Inn by Marriott Miami West / FL Turnpike
Responded 9 Jul 2021
Hello fville0384! Wow! Thank you so much for the great feedback. I will certainly thank Neph on your behalf for giving such excellent service! We certainly thank you for choosing to stay with us, and we hope we've earned a repeat visit the next time you're in town. Warm regards, Shane B - Complex Asst. General Manager
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Manish Bajpai wrote a tip Dec 2023
Voorhees, New Jersey2 contributions
1.0 of 5 bubbles
"Book on your own risk"
Read full review
Cynthia R wrote a tip Mar 2023
Ormond Beach, Florida186 contributions46 helpful votes
5.0 of 5 bubbles
"Plenty of parking Just one intersection off FL Turnpike 20 minutes to Hard Rock Stadium Self-serve laundry on site Pet friendly 2 pools Free breakfast "
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cymricj wrote a tip Mar 2023
Greenfield, Ohio23 contributions7 helpful votes
5.0 of 5 bubbles
"Lots of convenient free parking"
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OutOfPlaceCuban wrote a tip Jan 2023
24 contributions4 helpful votes
1.0 of 5 bubbles
"Avoid this place at all cost"
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Kari C wrote a tip Nov 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
"Avoid this hotel at all costs unless you enjoy sleeping in filth. I cannot be the only one who saw this. Does anyone inspect these rooms?"
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PRICE RANGE
₹14,499 - ₹20,133 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
123
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT MIAMI WEST / FL TURNPIKE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott Miami West / FL Turnpike
Which popular attractions are close to Residence Inn by Marriott Miami West / FL Turnpike?
Nearby attractions include Our Lady of Guadalupe (8.0 km), Westland Mall (6.4 km), and Downtown Doral Park (7.3 km).
What are some of the property amenities at Residence Inn by Marriott Miami West / FL Turnpike?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott Miami West / FL Turnpike?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Miami West / FL Turnpike?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Residence Inn by Marriott Miami West / FL Turnpike?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Miami West / FL Turnpike?
Conveniently located restaurants include Mordisco Miami, Taikin Asian Cuisine, and Divieto Ristorante - Doral.
Are there opportunities to exercise at Residence Inn by Marriott Miami West / FL Turnpike?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Miami West / FL Turnpike?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Miami West / FL Turnpike?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Miami West / FL Turnpike offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Residence Inn by Marriott Miami West / FL Turnpike?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Urdu.