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Marriott's Crystal Shores

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440 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Chicago, Illinois
Reviewed 3 days ago NEW

There is a lot of construction. The villas are comfortable and roomy. Although the master bedroom is small and difficult to move around in. The kitchen is fairly well equipped. The master bath is large and the shower is great. Not a great view though. Disappointed that you can't get a cocktail at the pool, or bring one up to...

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Helpful?
Thank tcwidder
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your feedback. It is very important to us and has been shared with our senior resort management. We apologize for any inconvenience you experienced during your stay and hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Reviewed 1 week ago via mobile

My wife and I come every year at this time in January. This is the first time we have encountered a plague of little nats or flies. There literally are millions of them. They are so dense that we can't open the deck doors or any windows. When we arrived there must have been 10000 of them on our deck...

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Helpful?
Thank richard b
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Welcome back and thank you for your review. We apologize for any inconvenience you have experienced. We hope to have the opportunity to exceed your expectations on your next visit.

A TripAdvisor Member
Level Contributor
15 reviews
1 helpful vote
Reviewed 1 week ago via mobile

In spite of construction the visit has been pleasant. Management working overtime to keep things fun, music all day, many activities. Flies a problem because of onshore breeze last few days but that's Nature! Even had open air restaurant closed 2 nights. So many restaurants available this was not a problem. Pools heated and beach beautiful. 4th visit and will...

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Helpful?
Thank A TripAdvisor Member
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Welcome back! We are happy to hear you enjoyed your stay and we look forward to your next visit.

Mystic, Connecticut
Reviewed 3 weeks ago

Exceptional property. Great location. Facility was immaculate and first class top to bottom. Construction? Yes. Bothersome? No. Villas were typical of a Marriott Vacation Club. Well stocked, modern and very clean.

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Helpful?
Thank _bilz050
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for a perfect review! We are pleased to hear you enjoyed your stay with us here at Marriott's Crystal Shores.

Teaneck, New Jersey, USA
Reviewed 17 December 2016 via mobile

Beautiful facility and location marred by extremely noisy construction activity. We even had a total loss of grease water for a full morning. We were given a low floor (after requesting a high one during the reservation process) directly over the loading dock and directly adjacent to construction activity. Deck therefore provided limited/no privacy. Work, deliveries and noise begins at...

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Helpful?
Thank Joe W
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Joe, we apologize for any inconvenience you experienced during your stay. We are always working to be sure Marriott's Crystal Shores is above and beyond Marriott standards. We hope to have the opportunity to exceed your expectations in the future.

Pittsburgh, Pennsylvania
Reviewed 12 December 2016

Stayed at the hotel for 2 days, came with my husband for business. Really quiet and relaxing, we loved being on the beach, which is absolutely great in Marco Island. Staff is ok around the hotel, excellent service at the restaurant for dinner, Alexandra was alone handling 7 tables in the same time and no one felt uncomfortable, she took...

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Helpful?
Thank hcasey7014
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Service is the most important to us and we are so happy to hear Alexandra was able to make your stay even more exceptional. Thank you for taking the time to leave a perfect review.

Exeter, United Kingdom
Reviewed 9 December 2016

The location is fabulous, you are literally on the beach the sand is white and so soft and the waved are gentle and great to paddle swim or sit in ! The rooms are well equipped and tge pools are nice clean and luxurious The organised activities are good, I did multiple things including sand glass globe making wine engraving...

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Helpful?
1Thank Jus491
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for a perfect review. We are happy to hear you enjoyed the on-site activities during your stay with us! We hope you will join us again sometime soon.

Naples, Florida
Reviewed 7 December 2016

Everything is five stars. Contemporary design of both grounds and interiors. great pools now and will still expand as the final phase will be completed next year. there is a very good restaurant on site with open air elevated deck to have cocktails at sunset

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Helpful?
Thank daveruopp37
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

We are happy to hear you had a great stay with us here at Marriott's Crystal Shores! We begin accepting reservations in the new tower soon and we do hope you will join us. Thank you for your review.

Seaford, United Kingdom
Reviewed 24 November 2016

This is a very large hotel complex, spread over 2 tower blocks (a third is in construction), with 2 large outdoor pools and the huge beach! Staff were very friendly, and helpful, with good insight as to what was going on across the large complex. Parking across the road is easy and I seemed to get mine for free... no...

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Helpful?
1Thank Ru198
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

We are happy to hear you enjoyed your stay. Thank you for sharing your feedback! We hope you will join us on holiday sometime soon.

Myrtle Beach, South Carolina
Reviewed 23 November 2016 via mobile

Unit was, as usual, clean and ready. Plenty for activities, but construction noise made relaxing by the pool difficult. And Marco Island doesn't have a lot to do in November. Maybe a summer visit, after the construction, would be better.

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Helpful?
Thank DeaconBobDavis
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced due to construction. We hope you will make that summer visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge

Additional Information about Marriott's Crystal Shores

Address: 600 S Collier Blvd, Marco Island, FL 34145-5604
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Price Range: ₹ 43,517 - ₹ 60,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Crystal Shores 4*
Number of rooms: 219
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Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriotts Marco Island
Hotel Style:
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Crystal Shores staff and other travellers.
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Questions? Get answers from Marriott's Crystal Shores staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, away from construction”
 of 5 bubbles tcwidder, 19 Jan 2017 | Read review
“Beach front if you are lucky enough”
 of 5 bubbles _bilz050, 28 Dec 2016 | Read review
“Sea view top floor”
 of 5 bubbles Jus491, 9 Dec 2016 | Read review
“All units have excellent views of the Gulf. Personally I would pick a room in the west phase, (under construction) Two bedroom condos.”
 of 5 bubbles daveruopp37, 7 Dec 2016 | Read review
“All rooms have a sea view, but its on an angle...”
 of 5 bubbles Ru198, 24 Nov 2016 | Read review
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