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Homewood Suites Orlando-Maitland

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Homewood Suites Orlando-Maitland
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676 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Orlando-Maitland
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Showing 657: English reviews
Maitland, United States
Reviewed 4 weeks ago

The staff goes well above and beyond the call of duty. Even when the issue may have nothing to do with the hotel or staff they still tried to make it right. Top level customer service all the way. Can't wait to return!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank sarahcG9704SO
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

sarahcG9704SO, Thank you very much for those kind words. We believe in outrageously pleasing our guests and im glad you were able to experience it. We look forward to your next stay. Safe Travels, Donnie J

Reviewed 4 weeks ago

I found the Homewood in Orlando just a wonderful place to stay. It felt like home. The staff treated you as if you were family. I felt so welcomed and as if I was the most important job they had all day. The room was comfortable and a place that was easy to relax in. Just a wonderful visit.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank suehF9490FB
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

suehF9490FB, Its our goal to make you feel at home. I am so glad my staff was able to accomplish that for you and your family. We hope to see you again soon. Safe Travels, Donnie J

Orlando
Reviewed 4 weeks ago

Had a very enjoyable stay at Homewood in Orlando recently! Accommodations were clean and well-appointed, staff was kind and helpful. No problems at all, and will look forward to another stay here soon!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank S7463EZjennifers
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

S7463EZjennifers, Thank you so much for the nice comments. we hope to see you again soon! Safe travels, Donnie J

Maitland, United States
Reviewed 24 March 2017

Toilet was not clean upon arrival and tub had a lot of rust on it. Room was not cleaned the first day we were there. Had to go down and get clean towels and other amenities. Asked for clean towels to be brought to the room on the third day but ended up having to go down to the desk...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank dianelF288LS
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

dianelF288LS, I am terribly sorry that you did not have a great stay. I have brought the issues you mentioned to my operations team and we will use this as a training tool to prevent such instances from happening in the future. Thank you for letting us know. We hope you consider us in the future. Safe Travels, Donnie J

Reviewed 22 March 2017

I was telephoned 20 minutes before arrival and told there was no room for me due to overbooking. As a loyal Hilton Honors member I was extremely surprised + upset! The manager was able to accommodate me, but my confidence in Hilton & this location have been shaken!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Patricia A
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

Patricia A, I apologize for the confusion with your reservation, please trust me the communication problem has been resolved. I hope everything else with your stay was satisfactory and that we can rebuild your trust with Hilton. Safe Travels, Donnie J

Orange Park, United States
Reviewed 20 March 2017

hotel personnel were professional, knowledgeable, and friendly. rooms were very clean; no surprises in the kitchen area. desk personnel were familiar with the surrounding area which was a great help. highly recommended.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank alfredb818
Donnie_GM, Front Desk Supervisor at Homewood Suites Orlando-Maitland, responded to this review

Dear Alfred, I just wanted to take a few minutes and say thank you and we do look forward to seeing you again in the near future. Sincerely, Keith Neumann Front Desk Supervisor Homewood Suites maitland

Tampa
Reviewed 15 March 2017 via mobile

Stayed in the two bedroom suite with our teens! Room was spacious allowing evening to have their own space. The staff was very friendly and there was plenty to choose from at breakfast. We have stayed here before and would definitely return.

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Helpful?
Thank stephanieloner
Donnie_GM, Front Desk Supervisor at Homewood Suites Orlando-Maitland, responded to this review

Dear Srephanie, I just wanted to take a few minutes and say thank you. I'm glad you and your family enjoyed their stay with us. We do look forward to seeing you again in the future. Sincerely, Keith Neumann Front Desk Supervisor Homewood Suites maitland

Reviewed 14 March 2017

I stayed at the Homewood Suites Maitland for 3 days for pleasure. While I found the hotel was equipped with the necessities, the hotel does need some refreshing. I also found it a little off-putting that if you ate breakfast later in the morning, the entire cleaning staff of the hotel was also eating breakfast in the dining area with...

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Helpful?
Thank Sharon K
Donnie_GM, General Manager at Homewood Suites Orlando-Maitland, responded to this review

Sharon, Thank you for choosing to stay with us while visiting Maitland. I am excited to announce that we are doing a complete renovation in May so our hotel will be brand new in July. I do want to apologize about the staff eating breakfast, we offer the remaining breakfast items to our staff and review any guest needs for...

Knoxville, Tennessee
Reviewed 12 March 2017

Clean & quiet ! Breakfast selection was great -social evening wings were awesome! Will definitely stay here again! Helpful staff ! Applebbes next door can walk over but would not recommend Applebbes! Applause to Homewood!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank CaribbeanPioneergirl
Donnie_GM, Front desk Supervisor at Homewood Suites Orlando-Maitland, responded to this review

dear ma'am, I just wanted to take a few minutes and say thank you for the review. I'm glad you enjoyed your stay with us & we do look forward to seeing you again in the near future. Sincerely, Keith Neumann Front Desk Supervisor Homewood Suites Maitland

Spring Hill, Florida
Reviewed 12 March 2017

Great hotel as it is tucked away next to the lake with all the amenities of Orlando within a 5-10 minute drive. Great and friendly staff as well as the awesome breakfast made the stay even better. We definitely will be staying again next time in the Orlando area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 159danej
Donnie_GM, Front Desk Supervisor at Homewood Suites Orlando-Maitland, responded to this review

Dear danej, I just wanted to take a few minutes and say thank you for your kind words. I hope that we see you again in the near future. Sincerely, Keith Neumann Front Desk Supervisor Homewood Suites Maitland

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Homewood Suites Orlando-Maitland

Address: 290 Southall Lane, Maitland, FL 32751
Region: United States > Florida > Maitland
Price Range: ₹ 8,224 - ₹ 13,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Orlando-Maitland 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Homewood Suites Orlando n - Maitland Hotel Maitland
Homewood Suites Maitland
Homewood Maitland
Maitland Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Orlando-Maitland staff and other travellers.
8 questions
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London, United Kingdom
over a year ago
Marathon, Florida
over a year ago

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Questions? Get answers from Homewood Suites Orlando-Maitland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from main doors”
Baron418, 22 Apr 2017 | Read review
“For anything other than breakfast you only have a choice of Apple Bees or 7/11 gas station with in walking distance.”
jaxfl1, 6 Feb 2017 | Read review
“First floor is great for pet owners, do ur own laundry on 3rd floor”
N627TKpauls, 2 Jan 2017 | Read review
“Rooms in general are quiet. You'll hear patrons using the pool if you overlook it.”
836bethl, 12 Oct 2016 | Read review
“Request high floor, not near elevators or vending machines”
109jrgf, 30 Sep 2016 | Read review
5 of 5