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6/8/2017 7/8/2017
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    Imperial Swan Lakeland

    4141 S Florida Ave, Lakeland, FL 33813-1626
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 112
    US$ 108
    Great Deal
    US$ 111
    US$ 111
    Traveller (26)
    Room & Suite (10)
    Hotel & Grounds (31)
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    Overview
    • Excellent28%
    • Very good18%
    • Average8%
    • Poor13%
    • Terrible33%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express & Suites Lakeland South
    26 reviews
    #16 of 33 hotels in Lakeland
     
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    Hampton Inn & Suites Lakeland-South Polk Parkway
    700 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (175)
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    There are newer reviews for Imperial Swan Lakeland
    See the most recent reviews

    61 - 65 of 174 reviews

    Reviewed 23 August 2015

    I have stayed here for two years for a small convention. It has not changed from one year to the next - the hotel is run down. The rooms have electrical outlets with no covers, and those outlets can spark, which brings no action from...More

    Thank Michele L
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 28 August 2015

    Michele L, I am sorry to hear of your recent experience. I would like to reach out and assure you that changes are being made. I would like to thank you for bringing this to our attention and the upgrades are taking place as we...More

    Reviewed 11 August 2015

    For two years we stayed here for a small convention. The first year, several people had to move their rooms because of wet carpet, dirty bathrooms, sparking electrical outlets, broken beds. We were promised things would be made right the second year. Nope, it was...More

    1  Thank Rubymule
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 31 August 2015

    Ruby, I am sorry to hear about your recent experience here. I believe you are talking about the Washington Park/Rochelle event. We always look forward to that event and the guests involved. The breakfast is continental yes but we are almost completed with our restaurant...More

    Reviewed 11 August 2015

    We just spent 3 nights at this hotel. The stench of mold is permeable from the moment you enter the hotel and my husband and I spent 3 days sneezing. The carpets and walls are filthy and worn, the whole place is completely run down....More

    Thank t0ptim
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 31 August 2015

    t0ptim, I am disappointed to hear of your experience. I would like to personally extend my apologies and assure you that these issues will and are being handled. The hotel is an old Four Points Sheraton and we work daily to make sure people leave...More

    Reviewed 10 August 2015

    I spent three nights at this hotel and the experience was terrible. This hotel has seen better days and needs a complete renovation, top to bottom. Nothing was as one might expect it to be. The air conditioning barely worked; the hotel was moldy throughout;...More

    Thank Kana L
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 31 August 2015

    Kana L, I am sorry to hear about the review you wrote. We certainly want families to feel welcomed and happy during the entirety of their stay. I would like to extend my apologies to you and your family and assure you that renovations are...More

    Reviewed 15 July 2015

    Initially, we were't very happy with the room we were originally put in. It was a suite in a far location from any elevators and that whole section had a very musty smell. When we requested a new room, everyone on the staff got involved...More

    Thank Matthew W
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 28 August 2015

    Matthew W, Thank you for your feedback regarding your stay. I am sorry about the distance with the suites as that is how the previous Four Points Sheraton was designed. I am certainly excited that everyone all played a part to make your room transition...More

    Holiday Inn Express & Suites Lakeland South
    26 reviews
    #16 of 33 hotels in Lakeland
     
    Hilton Garden Inn Lakeland
    594 reviews
    #5 of 33 hotels in Lakeland
     
    Hampton Inn & Suites Lakeland-South Polk Parkway
    700 reviews
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    Days Inn & Suites Lakeland
    672 reviews
    #7 of 33 hotels in Lakeland
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 104 - US$ 111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 168
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Hotwire, Cancelon, Travelocity, Cheap Tickets and getaroom.com so you can book your Imperial Swan Lakeland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Lakeland
    • Also Known As
    • Imperial Swan Lakeland Hotel Lakeland ,
    • Imperial Swan Hotel Lakeland
    Add Photo Photos
    Traveller (26)
    Room & Suite (10)
    Hotel & Grounds (31)
    Bathroom (3)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Paula D
    4 February 2016|
    AnswerShow all 3 answers
    Response from patpodrazil | Reviewed this property |
    no
    0
    Votes
    TINKERBELLA2007
    5 March 2015|
    AnswerShow all 2 answers
    Response from Jacqualyn s | Property representative |
    yes included in the hotel service fee
    0
    Votes
    Room Tips
    "stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
    Read review
    "Stay somewhere else!"
    Read review
    "Suites are the only choice, regular rooms will bring real disappointment"
    Read review
    "Hotel is old but pretty well maintained and clean. Service at the front desk is horrible."
    Read review
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