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Whether you’re here to stay a night or a week, we can accommodate all of your needs. Not only do we have Executive Suites with Jacuzzi tubs, located steps away from our luxurious King size beds, but we also include couches with pull out sleepers, for that extra guest! You don’t have to worry about being able to keep in touch or catch up on news highlights with our complimentary high-speed internet connections and state of the art phone systems. Our goal here is to pamper your every need whether you are here for a business trip or a family get away!
For 3 stars this hotel was absolutely terrible. I checked in late because I had to travel after getting off work. No on was at the front desk had to call maintenance man several time to get him to answer and to get keys. Joe the maintenance man was rude. Bugs crawling through bathroom and room. Luckily not in bed. HORRIBLE EXPERIENCE!!!! WILL NEVER RECOMMEND THIS TRASH HEAP
Customer Service is horrible. You cannot get anyone to answer the phone; when they do answer and leave a message no one ever calls you back.. Every time we called to speak to Deniese the Venue person, she never returned calls. We had to just keep calling back until she answered the phone. Also we booked a Christmas Venue a couple months ago and received confirmation and price quote. Now just 4 weeks before the party and all invitations were sent out and DJ and Catering all set up they have to nerve to Email me on a Sunday to let us Know they cancelled all parties for December. We will NEVER book another venue at this place. Now we have to re-do invitations and everything else.. This cost us alot of money for their unprofessional business manner. I cannot believe the Tiger's even let them associate their name with this place.
My sister booked this hotel. $100+ per night. Luckily it was for only one night because it was horrible. Front desk staff didnt acknowledge. Very hot and stuffy in lobby. Room had bugs and there was blood in the bathtub!! Everything felt dirty. Would never stay here again. And if your smart you wont stay here either.
I never ever do this but now I must. Came in for the weekend to see the grandkids. Brought our grandson with us to see his cousins. Was excited since I knew it used to be a 5 star Hotel. My daughter got married there about 10? Years ago or so. Place stinks. Filthy dirty! Bathroom sink won’t shut off, dead Cockroach on bed, live cockroaches climbing on walls in broad daylight and water leaking on floor under bathroom sink plus bathtub was filthy! Oh and the worse part was a roach walking around in Fridge!
Tried to check in Oct 27,2018 at 3pm and there was no one there. Doors wide open with a sign on the desk saying staff would be back at 8am the next day. Another sign saying if you were checking out sign sheet with name and room number and leave key on the desk. Apprx 20 people in lobby waiting to check in. Waited till check in time of 4pm, then 5pm- no one showed. Had to find other accomodations elsewhere. Police showed and I believe evacuated the remaining guests as they were left unattended incase of an emergency! Total Nightmare!! Do not risk booking this place!