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Imperial Swan Lakeland

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Traveller (40)
Room & Suite (24)
Family and Play Areas (3)
Overview
  • Excellent27%
  • Very good19%
  • Average7%
  • Poor14%
  • Terrible33%
4 weeks ago
“Class Reunion Cancelled”
4 weeks ago
“Cancelled our class reunion venue 4 days before event.”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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192 results
Traveller rating
53
36
14
28
61
Traveller type
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LanguageEnglish
53
36
14
28
61
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1 - 5 of 192 reviews
Reviewed 4 weeks ago via mobile

2 weeks before our 30th class reunion one of the committee members called to ask a question and was informed our event was canceled. No one from this hotel called to inform us of this. When we tried to get our $500.00 deposit back, the...More

2  Thank Shellenna O
Reviewed 4 weeks ago

.............we would like our deposit back please The Imperial Swan in Lakeland canceled our reunion event just four days before the event was scheduled. They have not refunded our deposit of $500. If there is a manager, he is never there, although the one employee...More

2  Thank Curlskim
Reviewed 11 June 2018 via mobile

Moldy room, wrong size bed, overcharged, and alarm in another room went off for an hour from 630 in the morning until after 730 in the morning after arriving at 2 o’clock in the morning. No front desk help no one around no one to...More

Thank keithsnumber2
Reviewed 25 May 2018

I have been in the Imperial Swan several times for business meetings. We booked the hotel for an Insurance Open Enrollment meeting and reserved the conference room. When we arrived, the smell of mold was overwhelming as soon as we stepped off of the elevator....More

Thank jessicaaO3948IB
Reviewed 24 April 2018

I had stayed at the Imperial Swine Hotel during Sun N Fun Airshow in April 2018. The place is run down and seedy. The employees indifferent and inattentive. Breakfast minimal. I'd have given the place 2 stars to be kind. But then a week later...More

Thank skydoc2336
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 72 - US$ 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Centrally Located Hotel in Lakeland
#15 Mid-range Hotel in Lakeland
#21 Quaint Hotel in Lakeland
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$ 72 - US$ 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Centrally Located Hotel in Lakeland
#15 Mid-range Hotel in Lakeland
#21 Quaint Hotel in Lakeland
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Add Photo Photos
Traveller (40)
Room & Suite (24)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paula D
4 February 2016|
AnswerShow all 3 answers
Response from Patricia P | Reviewed this property |
no
0
Votes
TINKERBELLA2007
5 March 2015|
AnswerShow all 2 answers
Response from Jacqualyn s | Property representative |
yes included in the hotel service fee
0
Votes
Room Tips
"Stay away...…."
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"Choose any room at any other hotel and you'll be better off than here."
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"Do not stay here ROACHES"
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"There are none!!!!!!"
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