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Imperial Swan Lakeland

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Traveller (40)
Room & Suite (24)
Family and Play Areas (3)
Overview
  • Excellent27%
  • Very good19%
  • Average7%
  • Poor14%
  • Terrible33%
Travellers talk about
“fun fly”(2 reviews)
“awesome staff”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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190 results
Traveller rating
53
36
14
28
59
Traveller type
Time of year
LanguageEnglish
53
36
14
28
59
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1 - 5 of 190 reviews
Reviewed 11 June 2018 via mobile

Moldy room, wrong size bed, overcharged, and alarm in another room went off for an hour from 630 in the morning until after 730 in the morning after arriving at 2 o’clock in the morning. No front desk help no one around no one to...More

Thank keithsnumber2
Reviewed 25 May 2018

I have been in the Imperial Swan several times for business meetings. We booked the hotel for an Insurance Open Enrollment meeting and reserved the conference room. When we arrived, the smell of mold was overwhelming as soon as we stepped off of the elevator....More

Thank jessicaaO3948IB
Reviewed 24 April 2018

I had stayed at the Imperial Swine Hotel during Sun N Fun Airshow in April 2018. The place is run down and seedy. The employees indifferent and inattentive. Breakfast minimal. I'd have given the place 2 stars to be kind. But then a week later...More

Thank skydoc2336
Reviewed 28 March 2018

Place is dingy and decor outdated. would've left but all other hotels were booked. Most important there are ROACHES, not water bugs, ROACHES. Complaint made and several calls to the General Manager Rob Fredrick went unanswered and ignored still

Thank vquinton
Reviewed 5 March 2018

I've written this place up before, thought somehow it was just a one-time bad hotel experience. I know better now that this hotel will NOT put its customers first. Last time it was a party on the 7th floor that lasted 6 hours and kept...More

1  Thank CAROL523
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 90 - US$ 104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$ 90 - US$ 104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Add Photo Photos
Traveller (40)
Room & Suite (24)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paula D
4 February 2016|
AnswerShow all 3 answers
Response from Patricia P | Reviewed this property |
no
0
Votes
TINKERBELLA2007
5 March 2015|
AnswerShow all 2 answers
Response from Jacqualyn s | Property representative |
yes included in the hotel service fee
0
Votes
Room Tips
"Choose any room at any other hotel and you'll be better off than here."
Read review
"Do not stay here ROACHES"
Read review
"There are none!!!!!!"
Read review
"get a suite, more private, spacious, and quiet"
Read review
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