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Hilton Garden Inn Lakeland

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Hilton Garden Inn Lakeland
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557 Reviews from our TripAdvisor Community

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Showing 555: English reviews
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Columbus, United States
Reviewed 1 week ago

Highest I have ever paid for a room of this quality. Small tv, outdated bathroom and not the cleanest. The amenities are good outside the room. No free breakfast so plan on spending a lot of money here

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 744royg
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback with us concerning your stay. While we understand price is always a consideration, we are generally competitive in price with those in the area , however during peak season and high demand times rates in the entire area tends to be higher based on demand. While the HGI Brand does not offer complimentary breakfast,...

Salisbury, Maryland, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I always use Trip Advisor as my go-to hotel source, and this hotel had mixed reviews so I was concerned. No need to be concerned, had wonderful service upon check-in, prices were reasonable and room was larger than expected and clean, spotless really. Hotel is a little out-of-the-way, I do agree with that. That can be a positive in some...

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Thank Lucille S
About Hotel's Favourite Review
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for your review, we are so pleased that you enjoyed your stay with us! we hope to have an opportunity to serve you again next time you are in our area.

Suwanee, Georgia
Reviewed 2 weeks ago

Nice spacious room for a business trip to Publix and I Will return. Nice breakfast too. The employees are all very nice and accommodating for my needs. Everything in the hotel seemed nice and clean. Very close in proximity to Publix headquarters and the airport which was a plus!

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Helpful?
Thank tmaxian
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for you review of our property, we are so glad you were pleased with everything and found us to be convenient for you. We look forward to serving you again in the future!

Louisville, Kentucky
Reviewed 3 weeks ago

Great room and service but no complimentary breakfast. There was a restaurant but priced a little high. I thought all Hilton hotels provided some type of breakfast. It is located near an airport and there wasn't much else around it and we were not really familiar with the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank theresar44
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review, and we are pleased that you enjoyed your stay. The Hilton Garden Inn Brand does not include the Deluxe Continental Breakfast or Full Cooked to- order Breakfast in the cost of the room, in order to give our guest the option of that expense rather than automatically building it into the price of your stay....

Sanibel Island, Florida
Reviewed 3 weeks ago

A lot of room for improvement. Sad for any Hilton. Bad service in the dining room as well as in room dining. Dirty pool/spa. Some staff really did try to make an effort but morale is obviously an issue and it shows in the lack of attention to detail.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Skuehe
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for sharing your feedback from your visit. My sincerest apologies that your dining experience did not meet with your expectations. Based on your review, I am not sure if you had the opportunity to speak with one of our managers while still on property, if not please feel free to contact our GM Mark Clausen so...

Bradley, Illinois
Reviewed 3 weeks ago

I do not think you can get to this property without getting on the tollway. We experienced very nice desk staff. We felt breakfast service could have been better. This is a nice property. The taxes are reasonable(less than one would expect), for where the property is located.

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Helpful?
Thank Allen_M_54
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review of our property, and we are pleased that overall you were quite satisfied with your stay. Please see a front desk agent next time you stay with us and we can guide you on how to avoid the toll roads when at our property. We look forward to serving you again in the future!

Waterloo, New York
Reviewed 3 weeks ago

The place was nice but expensive. We paid over $200 a night. It is next to a small airport but 15 min drive from any restaurants and stores. A breakfast should have been included. They provided a coffee maker in the room

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank soccercrew
Cathy D, Night Auditot at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your feedback from your stay. Due to high demand in the area, the rates of all properties in the area were higher than usual, but we do try to stay competitively priced for our guests. While our Brand does not include breakfast in the cost of the stay, we do offer two different price levels of...

Valparaiso, Indiana
Reviewed 4 weeks ago

Wonderful setting and easy to find. Great location between Orlando and Tampa.Staff are wonderful and very attentive to your every detail : Front desk staff and housekeeping are just two examples! Hotel offers breakfast and dinner as well.

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Helpful?
Thank David P
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for your wonderful review! We are so pleased that you enjoyed your stay, and hope to have the opportunity to serve you again soon.

Reviewed 4 weeks ago

Wonderful hotel near executive airport. Great restaurants and shopping 5 minutes away. Very close to Grasslands Golf and other great golf courses. Wonderful hot breakfast bonus. Workout facilities and pool also available

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lisabW2442ND
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your great review, we are so pleased that you enjoyed your stay with us! We look forward to being able to serve you again in the future!

Saint Cloud, Florida
Reviewed 4 weeks ago via mobile

Older hotel next to the airport, nice front desk personnel on check in, very helpful. Quite area and you will need a car to get a good meal but restaurants are within a couple miles. Hotel is clean and well kept.

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Helpful?
Thank hotwtr01
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time to give us your feedback, and we look forward to serving you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Dr, Lakeland, FL 33811-1238
Region: United States > Florida > Central Florida > Lakeland
Price Range: ₹ 7,200 - ₹ 18,523 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hotel Style:
#1 Family Hotel in Lakeland
#2 Romantic Hotel in Lakeland
#4 Business Hotel in Lakeland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lakeland staff and other travellers.
8 questions
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Port Saint Lucie, Florida
over a year ago
New Port Richey, Fl
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Lakeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor and corner rooms are best”
 of 5 bubbles davidpN7416GY, 26 Feb 2017 | Read review
“call to find out when the dinner dance is happening.”
 of 5 bubbles 62juneg, 3 Dec 2016 | Read review
“I don't have a preference”
 of 5 bubbles 469rickc, 6 Mar 2016 | Read review
“higher floors best, with traffic from Drane Field road being pretty loud if you are on ground floor facing the road.”
 of 5 bubbles danmatk, 20 Jan 2016 | Read review
“there are free and paid wifi. 213 was not a bad room even being close to the elevator”
 of 5 bubbles TereK660, 16 Jan 2016 | Read review
5 of 5