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Courtyard Orlando Lake Mary/North

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177 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Orlando Lake Mary/North
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Showing 165: English reviews
Reviewed 30 June 2016 via mobile

The hotel is Clean and has good service. A gentlemen by the name of Juan was extremely helpful and went above and beyond. It's about a 30 minute drive to Orlando International Airport but much closer to Sanford Airport. While in the area, Epcot and Disney Springs are a must. Good hotel, I recommend it.

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Helpful?
Thank Manuel H
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for staying with us; I will make sure Juan knows of our comments. We hope to have you back soon! Adriana Londono-Rosario General Manager

Bengaluru, India
Reviewed 29 June 2016

Perfect location and fir my budget for a long stay Great staff "flexible and friendly" who go over and beyond Could do with some breakfast options... The General Manager of the property is truly asset to the organization

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Helpful?
Thank Vinod R
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for taking the time to let us know of your recent stay. I look forward to seeing you back soon regards, Adriana Londono-Rosario General Manager

Spartanburg, South Carolina
Reviewed 27 June 2016

I've been a Marriott Rewards member for many many years and I think the employees at this Courtyard are the best I've met. Mark treated us like rock stars and even upgraded our room to a suite. Sam made us feel like family and my grandson kept saying "what a nice lady". The hotel is being renovated but the employees...

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Helpful?
Thank fec123
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for taking the time to letting us know of your experience at the hotel. I will make sure Mark and Sam know what a great impact they had on your family. We will be done with our renovation on July 6th. My team and I look forward on having you stay with us again. Regards; Adriana Londono-Rosario General...

Green Bay, Wisconsin
Reviewed 19 June 2016 via mobile

Very nice Hotel. We needed 2 rooms for my wife, daughters and I. Mark did a GREAT job helping assist us checking in. The our daughters had fun at the pool and whirlpool will my wife and I relaxed and had a few cocktails at The Bistro. Conrad in The Bistro was awesome as well. We would stay here again.

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Helpful?
Thank Rick4936
Nick P, Assistant General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for sharing your experience at the Courtyard Orlando Lake Mary/North! As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I will make sure to share this with Mark and Conrad!! Your...

Delray beach
Reviewed 24 May 2016 via mobile

Hotel is being renovated. I hope they change the mattress because I had a bad sleep. AC unit was cold but very noisy. It woke me up several times when it cycled on. Renovation work woke me up On a Saturday morning around 8am. Lots of banging on the floor above. Jacuzzi at pool area was not working Friday night.

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Helpful?
Thank Oldschool1
Nick P, Assistant General Manager at Courtyard Orlando Lake Mary/North, responded to this review

My apologies for the issues you encountered at our hotel. I have spoke with the engineers department and they are looking into our AC units. I have also spoke with the renovation crew and talked to them about a time they can start working so it does not interfere with guest getting the great sleep they need. Unfortunately our Jacuzzi...

Miami, Florida
Reviewed 15 March 2016 via mobile

Seems some fool hung his clothes on a sprinkler system and flooded 2nd floor which ruined the reception area on first. The hotel staff is doing their best to overcome the obstacles but a little credit would be nice to offset the inconvenience - discount on breakfast or a free drink wouldn't hurt... Rooms are clean and typically appointed except...

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Helpful?
1Thank Penny S
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for taking the time to let us know of your hotel experience. We are working hard to get our hotel back to normal. Look forward to you staying with us in the near future Adriana Londono General Manager

Reviewed 8 March 2016 via mobile

I can not say enough good about the staff we talked to at this hotel. They were great. However, a large bug ran across my friend's arm in the middle of the night. Pretty sure it was a cockroach. Staff was apologetic and switched us to another room immediately, offered us free breakfast and other perks, but there really is...

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Helpful?
1Thank IowaMom99
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Dear Guest; Please accept my apologies for the issues with the bug. I have contacted our pest control control company to help us with the Palmetto bugs that unfortunately are indigenous of FL. I'm glad my staff was able to move you to another room. I hope you come back and give us another opportunity to take care of you....

Safety Harbor, Florida
Reviewed 6 March 2016

I booked this room to stay in town the night before a very important job interview. The first room that I received had a musty, moldy odor that was trying to be covered up with an extremely strong perfume-scented deodorizing spray. I requested a second room, which had an even stronger chemical odor. I opened a window and drove to...

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Helpful?
Thank EMT-811
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Dear guest; My apologies for the issues you encountered as you tried to check in to hotel. The chemicals that are used are standard in our properties; I have spoken to my staff to ensure that the levels are adjusted accordingly. I will be contacting you directly to further discuss your stay. Regards, Adriana Londono-Rosario General Manager

Reviewed 23 February 2016 via mobile

... Came back and the couple who had been sold my room was jamming my clothes into suitcases and told to put my belongings into the hall. Don't expect that with platinum elite status. Hotel paid for dry cleaning and comped food, we negotiated points. Got more when room service slipped me. Love the location, but place has history of...

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Helpful?
Thank brantjames
Manchester, United Kingdom
Reviewed 18 February 2016

The hotel is very nice and rooms spacious. Free wifi is good. However the cleaning is not adequate, dusty furniture and dirty doorways. Disorganised reception. Someone let themselves into our room as they had been given the same room, my husband was half naked! Later we were locked out of our room and had to walk miles back to reception...

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Helpful?
Thank Jancrow4
Adriana R, General Manager at Courtyard Orlando Lake Mary/North, responded to this review

Thank you for taking the time to let us know of your recent experience at our hotel. .Our aim is to provide all guests (especially you) with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings and will share your feedback with the appropriate hotel team. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
You will love our Courtyard Orlando Lake Mary North hotel. We are located at I-4, between Daytona and Orlando - 7 miles from Orlando Sanford Int'l Airport, and only minutes from SeaWorld, Universal, Walt Disney World, Seminole Soccer Complex and Daytona Beach. Local area businesses include; AAA Headquarters, Remington College, Convergys, Symantec, Chase, and Seminole State College. Our Lake Mary hotel features stylish, modern decor, as well as free Wi-Fi, 36" flat-screen TVs, mini-refrigerators and microwaves. Choose between rooms with one king or two double beds - perfect for sports teams. Our Bistro offers delightful breakfasts and dinners with beverages from Starbucks, and an evening full bar. Eat. Drink.Connect. After a long day, relieve your stress in our state of the art fitness facilty, and unwind in our refreshing pool, or bubbling hot tub. Then sink into a plush bed with cotton-rich linens and fluffy pillows. At the Courtyard Lake Mary, achieve the ultimate experience between business & pleasure. ... more   less 

Additional Information about Courtyard Orlando Lake Mary/North

Address: 135 International Pkwy, Lake Mary, FL 32746-5007
Region: United States > Florida > Lake Mary
Price Range: ₹ 9,302 - ₹ 15,328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Orlando Lake Mary/North 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Courtyard By Marriott Orlando Lake Mary North Hotel Lake Mary
Courtyard Heathrow
Courtyard Hotel Heathrow
Heathrow Courtyard
Heathrow Marriott
Hotel Style:
#8 Family Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Orlando Lake Mary/North staff and other travellers.
2 questions
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Merritt Island, Florida
3 months ago
Merritt Island, Florida
3 months ago

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Questions? Get answers from Courtyard Orlando Lake Mary/North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best service and clean rooms”
 of 5 bubbles Funsunday, 17 Mar 2017 | Read review
“Quiet rooms all over the hotel”
 of 5 bubbles moeb368, 15 Feb 2017 | Read review
“I stayed in the first floor away from the parking lot. room was quiet.”
 of 5 bubbles 744billye, 11 Feb 2017 | Read review
“Third floor near the highway is louder than second floor on either side.”
 of 5 bubbles alliserj, 1 Feb 2017 | Read review
“Stay elsewhere”
 of 5 bubbles Y3930MWmichaele, 3 Sep 2016 | Read review
5 of 5