We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe concierge loungefront deskattended a conferencenice hotelrestaurant optionsconference hotellobby barwalking distancehotel shuttlebars and restaurantsoatmealsanford airportwould stay here againstaff was very friendly and helpfulroom was spotlessking bedstayed one night
It’s a very nice hotel, the staff was very pleasant and accommodating. As a business person who travels frequently, the room set up is ok... not great. A bonus is that there is a Starbucks inside the hotel and lots of varied dining nearby.
The room was in need of an update, worst thing was the mattresses, even my 9 year old sunk into a crater. Room service and food was great, only with front desk! Not as many amenities in room, no water...More
Thank Sky Z
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 6 days ago
Thank you for the valuable feedback and we apologize for the problems you experienced with the bed. Thanks to
your comments we have replaced the broken boxspring. I am also delighted to announce that starting this August
we are completely re- imagining our...More
Rooms are very clean. Friendly staff. They go out of their way to help you. The restaurant in the hotel offered a good variety of foods and they serve a buffet daily. Plus there are several places to eat out within walking distance to the...More
I have stayed several times at this hotel, staying for several days at a time for business. The work gets me up early, and I am on site until late. Each time I have stayed at this facility, the lackluster attitude, weak service support, and...More
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 4 weeks ago
Thank you for taking the time to share your valuable feedback. My name is Bruce Skwarlo, and I am the
Area General Manager of the Orlando Marriott Lake Mary. It has come to my attention that the service
you received during your recent...More
I recently stayed for a conference and the Marriott standards were always present from the friendliness of the staff and the many amenities offered. Something I missed was a cool box on the room and a basic coffee pod machine. However the restaurant offered a...More
Thank Luis Manuel R
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 12 May 2018
Thank you for visiting our hotel and for providing the wonderful comments. We will share your comments
with our team at our next weekly meeting and we will certainly thank Olivia for her service excellence. We
look forward to your next visit on...More
They will allow you to leave your car in the lot for free while you are gone. They shuttled us to the airport and picked us up when we came back; we just called and let them know what time we expected to arrive. They asked... More
They will allow you to leave your car in the lot for free while you are gone. They shuttled us to the airport and picked us up when we came back; we just called and let them know what time we expected to arrive. They asked us to park near the bottom of the lot and we left information with them about how to contact us. However, they will not claim responsibility if something happens to your car. When you make your reservation and/or check-in, just ask them about it.