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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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220 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Orlando, Florida
Reviewed 6 days ago NEW

Tina, the receptionist, makes sure that all your concerns and needs are being met. She always greet you with a smile and warm greetings. About my room, I am very much comfortable; ideal for studying. I am also contented and happy with the amenities. However, pillowcases and bed sheets does not smell clean and fresh. Cable channels are limited. And...

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Helpful?
Thank mcoy179
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

We are happy to note that your stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd was pleasant. It's nice to know you found your room and amenities adequate for your needs and enjoyed the exceptional service form our Front Desk associate Tina. I will share your compliments with her and hope to serve you...

Florida
Reviewed 2 weeks ago

I don't even know where to start. I went through priceline and got this place. It looked nice. The location seemed nice. But when my son and I went to the room. OMG !!!! The first room smelled bad AND it had ROACHES !!!! The 2nd room had stains all over the curtains, the table, the wall. I even wiped...

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Helpful?
Thank Shay_Stays
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for the review of our hotel. I sincerely apologize that you experienced so many difficulties during your time with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from...

Lake Mary, Florida
Reviewed 2 weeks ago

Tina, the lady at the front desk is so friendly! She always greets you and genuinely shows concern about your stay. Her attitude brightens up the place! When I had issues with my reservation she assisted me. She is very courteous. If Tina wasn't so nice my stay wouldn't have been great :) Thank you Tina!

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Helpful?
Thank 691gigi
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for posting your wonderful review of Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the extraordinary service you received from Tina. She will be pleased to know her efforts are noticed and appreciated by...

Reviewed 1 December 2016

First time visiting for a business trip. When reaching to the hotel, Tina immediately welcome me and even took time to instruct me about the address I needed. She was very supportive. Always with a warm smile willing to do her best. I heard other guest talking about her about her smile and professionalism. Everything was so clean. The atmosphere...

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Helpful?
Thank Kemley R
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for posting your kind review of Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd and recommending us. We are pleased you loved our convenient location and the service you received from Tina. She will be pleased to know her efforts are noticed and appreciated by our guests. It was a pleasure having you as...

Tampa, Florida
Reviewed 27 November 2016

A smelly hotel with confusing rates that were ever-changing throughout the night!! Some creeper tried to get into all 3 of our rooms at night!! The kitchens needed major repairs (burn stains on the counters), smelly socks left from previous guests, and stale-smelling rooms!! Never stay here! The pillows are crunchy and hard!

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Helpful?
Thank frn758
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

We are sorry there were disruptions during your stay, it can be confusing to some guests to remember which suite they were assigned. We also apologize that your suite was in need of greater detail from our housekeeping and maintenance teams. We will share your feedback and will ensure they review where the errors occurred so they can be eliminated...

Reviewed 16 November 2016

My family and I checked in on a late friday during Hurricane Matthew. Because our electricity was out and there was a tree on our roof. The lady that checked us in very late was super nice and said we would be good until sunday. Well of course we booked on Priceline and ran into many problems. Like Priceline booking...

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Helpful?
Thank Jaymes P
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking time to review your stay with us. Your comments are very important to us. I am saddened to hear your first impression of our hotel was not a great one as we want everyone to enjoy their stay with us. We are sorry about the confusion regarding your length of stay and any inconvenience this caused....

Madrid, Comunidad de Madrid, Spain
Reviewed 16 November 2016

I was for 1 month in this hotel by business and in general the staff is very friendly, especially Tina that all days greets you with a smile and helping in all the things you need . The room is confortable for business and has the correct services. Glad to have chosen this option.

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Helpful?
Thank RubenGarcia1971
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for writing such a lovely review about your month-long stay at Extended Stay America Orlando - Lake Mary - 1036 Greenwood Blvd. I am thrilled to read about the great service you received from Tina and how her actions exceeded your expectations. Please be assured I will share your comments with her and extend my own personal thanks....

Reviewed 12 November 2016 via mobile

My time at extended was great but made wonderful by a lady we call Mrs Patricia. Not only did she make me feel at home but went out of her way to make me feel like a friend. While I was at the desk renewing my stay for another week I observed her making new arrivals feel welcome with joyful...

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Helpful?
Thank Aaron S
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. We especially appreciate your nice comments recognizing the service provided...

Palm Coast, Florida
Reviewed 25 October 2016 via mobile

This has been by far the worst hotel experience I've ever had. Showed up for check in with cops escorting someone out. Then told by a manager Rowena the hotel has no coffee. Next day I'm billed for my room and then locked out out of my room. Their explanation was they needed my signature? Are you serious? The person...

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Helpful?
Thank kmwheel0305
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your recent review of our hotel and for sharing your feedback. Please accept our apologies for your disappointing stay. We are committed to ensuring clean, comfortable accommodations for each guest, and we are sorry we did not meet your expectations. Our top priority is the safety and security of our guests and our employees, and we regret...

Orlando, FL
Reviewed 24 October 2016 via mobile

I've been staying here since September, and for the most part things have been pleasant, though getting weekly cleanings have been spotty at best. Though the real highlight has been the staff, chief among them Patricia, she is a joy, she takes care of the guests like none other. Huge Kudos to her!!!

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Helpful?
Thank cdsrm43
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd and for taking the time to review our hotel. We are glad you are having a great experience at our hotel, and we especially appreciate your comments regarding the excellent service provided by Patricia. We will be sure to share your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America Orlando/ Lake Mary is a newly renovated hotel. It's features include flat panel televisions, euro top mattresses, full kitchens and recliners in every room. The hotel is located in the heart of the Lake Mary business district. Free wifi. ... more   less 

Additional Information about Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

Address: 1036 Greenwood Blvd, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: ₹ 5,310 - ₹ 8,441 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Lake Mary
Lake Mary Extended Stay
Hotel Style:
#10 Business Hotel in Lake Mary
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Questions & Answers

Questions? Get answers from Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are accessible to the front desk, coffee and laundry area.”
 of 5 bubbles mcoy179, 13 Jan 2017 | Read review
“Very quiet and relaxing place.”
 of 5 bubbles kemleyr, 30 Nov 2016 | Read review
“the rooms in higher plants are better”
 of 5 bubbles RubenGarcia1971, 16 Nov 2016 | Read review
“Higher floors have less parking lot noise”
 of 5 bubbles sciencesouth, 29 Sep 2016 | Read review
“it is at a good location, roon at higher levels would give good views”
 of 5 bubbles onestopcons, 26 Jul 2016 | Read review
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