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TownePlace Suites The Villages

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181 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites The Villages
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Showing 178: English reviews
Boston, Massachusetts
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 August 2016 via mobile

This hotel is located in the middle of nowhere...Lady Lakes Florida. Room was average at best with no bar or restaurant. While we were there, staff switched out our couch and table leaving us with NO table on which to place anything. Televisions are placed haphazardly in the room leaving someone with an obstructed view. Pool is TINY!!!

Helpful?
Thank ngg2118
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for choosing us for your recent stay and sharing your observations. It is not our intention for you to have an unsatisfactory experience, so please accept our sincerest apologies that you did not enjoy your visit. Thank you for pointing out some areas of improvements that can be made in our guest rooms. I am also so very... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2016 via mobile

Second time with this property where I have been made to feel like a cheat and a criminal. I have been staying here on and off for many years when I am In town on business. In addition I am a platinum elite member of this hotel chain amongst the highest tier member of almost all hotel chains since I... More 

Helpful?
1 Thank Jeffrey P
ManagerX1, Manager at TownePlace Suites The Villages, responded to this review

Dear Jeffrey, Thank you for staying with us and sharing your sincere review of your recent stay. On behalf of my staff, please accept my personal apology for the poor service from our front desk associates, as this is not the impression that we want to portray. I have reviewed your comments with my Front Office Manager to take steps... More 

Palm Coast, Florida
Level Contributor
150 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 July 2016

We stay at Marriott properties all the time. This property is very nice, and practically on one of the town squares of The Villages. You can hear the live music from the outdoor breakfast seating, and walk to lots of fun shops, ice cream parlor, etc. Our room was next door to the exercise room though - and I woke... More 

Helpful?
Thank Jenny S
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you so much for choosing to stay at our hotel. We are glad that you liked our property and the convenient location. However, we regret that your stay was not the best one. We apologize for the inconvenience you experienced during your stay. I have shared your concerns with the respective teams to resolve the issues, so this does... More 

Jacksonville
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2016

Very nice, clean room. Friendly hostess at front desk, good complimentary breakfast. Great location right in Spanish Springs can walk right to the square and all the shoppes, bars and restaurants. Has pool but did not get a chance to use but looked really nice. Room was nice, had little kitchen that would be great for longer stay.

Helpful?
Thank Laura H
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for your recent stay at the TownePlace Suites The Villages, Lady Lakes and for the amazing remarks provided! We are glad to hear that our convenient location in the downtown Spanish Springs with many shopping and dining options, was perfect for your needs. We are also delighted to read that you loved your immaculate accommodation, the service you... More 

Parkland, Florida
Level Contributor
91 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 July 2016

We had a reservation for a king suite and I used the Marriott app to check-in. When we arrived the room-type wasn't available so they downgraded us to a regular room (and made a price adjustment). The hotel is in a good location--one block to the original Villages town center where there are plenty of restaurants, bars, coffee houses, etc..... More 

Helpful?
1 Thank JimParkland
ManagerX1, Manager at TownePlace Suites The Villages, responded to this review

Thank you for taking time to review our hotel. We take pride in providing excellent service, as well as clean, fresh rooms for our guests so I am sorry that we fell short of this for you. I have shared your comments with my management team so that we can take appropriate action correcting where we fell short and changing... More 

Panama City Beach, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 June 2016 via mobile

We have stayed here several times and before now we have always been happy. First, let me mention the positives. The staff was very friendly, the breakfast was nice and the pool area was very clean. However, the property itself needs a facelift. There were ceiling tiles missing and large stains on the hall carpets. Our room also had a... More 

Helpful?
Thank Megan B
ManagerX1, Manager at TownePlace Suites The Villages, responded to this review

Dear Megan, Thank you for choosing us for your recent stay and for your feedback regarding the condition of the hotel. Currently, we are in the design process and will be finalizing the plans soon to be able to start the project. I would love for you to visit us and see the transformation plans first hand. If you do... More 

Waukesha, Wisconsin
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2016

An excellent place to stay especially if you need to stay for a longer visit. Our room included a small kitchenette with all the amenities to make it functional. The room was very clean and the bed very comfortable. It is centrally located in the older section of The Villages around Spanish Springs which made it easy to walk to... More 

Helpful?
Thank Aug77
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for your choice to stay with us recently and for posting your kind review online. We are so pleased to read your comments regarding how much you enjoyed your suite at the TownePlace Suites The Villages and all the amenities we offer for our guests' enjoyment. Our comfortable suites are specifically designed with thoughtful places for both working... More 

Jacksonville, FL
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 6 June 2016

We stayed at the Towneplace Suites for two nights. The hotel is situated one block for the Spanish Springs Town Square so shopping and dining is within walking distance. The room was clean and comfortable and the staff very pleasant. There is a pool that we did not use but it was quite busy and most people were enjoying the... More 

Helpful?
Thank Piggybanke
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for your stay at the TownePlace Suites The Villages, Lady Lake and for sharing your feedback with fellow online reviewers. We are pleased that our location next to the Spanish Springs Village area was perfect for your needs and that you were impressed with your well-kept accommodation. It is also great to read that you liked our welcoming... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 June 2016 via mobile

This is a lovely hotel very near the quaint Spanish Springs Plaza. The suite was larger than most comparably-priced hotels in which I've stayed and it is very clean and comfortable. The pool and hot tub area is very pleasant with plenty of lounge chairs, umbrella-covered tables, and towels. The hot portion of the breakfast was just so-so, but there... More 

Helpful?
Thank Leeann F
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for your stay and for taking the time to write about your positive experience at the TownePlace Suites The Villages. We are pleased to hear you loved our terrific location in the Spanish Springs Town Square and that you were impressed with your comfortable suite. It is also great to read that you liked our pool & hot... More 

Central Florida
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2016

Very nice place to get away by yourself for a few days. Has a nice exercise room with weights. The rooms are very clean and the staff does a great job. Does not have a restaurant but they do provide breakfast. It was a good breakfast but for the three days I was there they served the same thing every... More 

Helpful?
Thank MrC386
ManagerX1, General Manager at TownePlace Suites The Villages, responded to this review

Thank you for your stay at the TownePlace Suites The Villages, Lady Lake and for sharing your feedback with fellow online reviewers. We are so pleased to read that you loved your spotless and comfortable accommodation, and also savored our tasty breakfast offerings. We are also happy that you loved our peaceful location, with some good restaurants in the proximity,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about TownePlace Suites The Villages

Address: 1141 Alonzo Ave, The Villages, Lady Lake, FL 32159-7724 (Formerly TownePlace Suites by Marriott The Villages, Lady Lake)
Region: United States > Florida > Central Florida > Lake County > Lady Lake
Price Range: ₹ 8,960 - ₹ 14,773 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites The Villages 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Towneplace Suites The Villages Lady Lake Hotel Lady Lake
Towneplace Suites Lady Lake
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites The Villages staff and other travellers.
3 questions
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Thunder Bay, Canada
3 months ago
Loudon, Tennessee
over a year ago

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Questions? Get answers from TownePlace Suites The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level is perfect.”
 of 5 bubbles marygT1627YR, 26 Aug 2016 | Read review
“Be sure you aren't near the fitness room! Room 124 should be avoided!”
 of 5 bubbles U9225LJjennys, 7 Jul 2016 | Read review
“Higher floor away from the elevators and away from the pool--if you don't want the noise.”
 of 5 bubbles JimParkland, 5 Jul 2016 | Read review
“Ask for a room facing park and lake”
 of 5 bubbles MrC386, 29 May 2016 | Read review
“Pick a high floor next to elderly occupants.”
 of 5 bubbles jamesaw2014, 26 May 2016 | Read review
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