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since i had such a good experience the first time i stayed here i decided to stay again wish i hadn't this time the front desk lady was rude the internet was broken and the 4th floor which they put us on had furniture all...More
Thank Ann W
Response from 00gc, General Manager at TownePlace Suites The VillagesResponded 13 October 2017
Thank you for choosing us for your recent stay and sharing your observations. It is not our intention for you to have an unsatisfactory experience, so please accept our sincerest apologies that you did not enjoy your visit. We've reviewed your comments with our team...More
I've had credit card problems ever since called hotel to advise manager twice no resolutions. Rooms are dirty and I charged when I didn't stay in rooms. Manager doesn't care and sucks don't stay I have to fight charges with credit card company don't put...More
1 Thank lovefood90210
Response from 00gc, General Manager at TownePlace Suites The VillagesResponded 28 September 2017
Thank you for choosing to stay with us recently, and we appreciate your candid review. Please accept our apologies for the service issues you experienced and for our failure to address them to your satisfaction. We aim to provide the best service possible...More
While there were many things that went wrong with this one night stay, my main concern was the fact that my CONFIRMED RESERVATION was not honored. I get it! "We're completely booked for tonight", but my confirmed room should not have been given away so...More
1 Thank pompy51
Response from 00gc, General Manager at TownePlace Suites The VillagesResponded 21 September 2017
Thank you for being our guest and for taking time to leave feedback. We are very sorry there was a problem with your reservation and we were unable to honor the room type noted on your reservation. Unfortunately at times of high occupancy...More
In anticipation of having to evacuate Cape Coral, I reserved 4 nights: 9/9-12. I had need of a hotel on higher ground that could accommodate my two border collies, and I really didn't care about the $100 pet cleaning fee. This was the only hotel...More
Thank Neil P
Response from 00gc, General Manager at TownePlace Suites The VillagesResponded 17 September 2017
Neil, thank you for choosing to stay at TownePlace Suites, The Villages. We are delighted to read you loved the service provided by our courteous associates and that you were impressed with our pet-friendly policy. Thanks once more for your business, and we look forward...More
The hotel was ok, I really feel that the pet fee is outrageous!$100, and especially since many had to take their animals with them-- no choice--I know that is the standard charge for this pet fee is $100, but there should have been a reduction....More
Thank A TripAdvisor Member
Response from 00gc, General Manager at TownePlace Suites The VillagesResponded 11 September 2017
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
US$ 130 - US$ 221 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Central Florida >
Lake County >
Also Known As
Towneplace Suites The Villages Lady Lake Hotel Lady Lake ,
Response from Miranda L | Property representative |
Thank you for the question! Yes, there are several areas around the hotel for you to walk your dog. The most popular area is directly acrossed Alonzo Ave, where you can walk your dog around Lake Mira Mar. The Villages... More
Thank you for the question! Yes, there are several areas around the hotel for you to walk your dog. The most popular area is directly acrossed Alonzo Ave, where you can walk your dog around Lake Mira Mar. The Villages also has a few dog parks that are within driving distance if you would like to let your dog off leash to run!