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Polynesian Isles Resort

Traveller (735)
Room & Suite (361)
Pool & Beach (61)
Overview
3045 Polynesian Isles Boulevard, Kissimmee, FL 34746-4702 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(845)
Traveller rating
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  • 285
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  • 17
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BeteFujita
Santana de Parnaiba, SP
6298
Reviewed 2 days agovia mobile
This is our 3rd stay at the Polynesian Isles Resort. The apartments are being renewed. We were assigned to the newly renewed unit in building #1 and we were very well impressed. Living room furniture were replaced as well as the dinning room set (table&chairs). Perfect choice for our budget. Perfect time of the year where parks have almost no line ! We prepared a schedule to also enjoy the resort facilities , so our vacation was not tiresome . Truly relaxing. Polynesian Isles , as you will see in most of the reviews, has an EXCELLENT staff. And I just LOVE when they welcome us with a warm: "welcome home" . Priceless.
Thank BeteFujita
ovelez13132018
Kernersville, North Carolina
63
Reviewed 6 days ago
The Polynesian Isles Resort is very clean and quiet. The room is spaciest and comfortable. It's located right between 192 and 535. Surrounded by stores and restaurants. I would recommend to friends, couples and family.
Thank ovelez13132018
Response from Diamond R, Manager at Polynesian Isles Resort
Responded 4 days ago
Thank you for your candid feedback. Our maintenance and housekeeping staff works diligently on the upkeep of our resort and rooms, and our staff will respond in a prompt manner any time they are notified of any concerns. Diamond Resorts looks forward to seeing you Stay Vacationed™ in the near future.
maxsten
48
Reviewed 2 weeks ago
We stayed at Polynesian Isles previously and loved it. This time our family traded for 5 units and were put in Polynesian Isles PHASE 4. This is definitely a major step down. 3 floors with no elevator, laundry facilities outside the unit. You need to sort your laundry on the porch and you share the outside washer/dryer with another unit. I am 71 years old. They put me on the 3rd floor. After carrying up luggage and groceries, we found the 2nd BR only had 1 bed. Called the office, asked for another unit with enough beds, mentioned how hard it was for me on the 3rd floor. They moved me to another building, again on the 3rd floor. had to carry everything down, then up 3 flights repeatedly with liggage and groceries. We called prior at least 2 times and told them having outside laudry was a deal breaker. they did not care. They were more worried about booking 5 units than customer service. Stay away from phase 4. Go someplace else. This is not the same as regular Polynesian Isles. Hard for seniors climbing 3 flights of stairs and really irritating to do laundry on the porch and share the machines. What a hassle. We never stayed at a resort that was this inferior. Grounds are a 10. Units are small but clean, degree of difficulty for seniors or Moms with a family is a 10. Go someplace else.
1 Thank maxsten
happygirlsmommy
Fort Lauderdale, Florida
189
Reviewed 2 weeks agovia mobile
We are a family of 5. We booked this condo unit for Thanksgiving holiday week and we are so glad we did. We felt so relaxed and at home.

I had booked a phase 1 unit specifically to have the more open floor plan in the kitchen and living room area. Unfortunately, upon arrival there were no units in phase 1 available. I was terribly bummed because I knew the magnitude of cooking that I would be doing thanksgiving day and the extra guests we would be hosting. We took the other 2bdrm in phase 4. It was perfectly adequate and very cozy. The kids loved the large Roman tub in the master bath. Both bathrooms and kitchen were updated. The soft decor was definitely dated, but all was spotless and homey. The only truly terrible thing was the bedroom furniture in the master bedroom-really old, ugly, and beat up. The front desk went over and above every time we needed something, and offered to move our things for us as soon as a phase 1 room became available.

As promised, Wednesday came and the staff assisted our move. The phase 1 unit was exactly what we needed (it has more space in the living area), and to our surprise, had been fully renovated and was truly a stunning room.

The grounds were immaculate, the pools were beautiful and well-maintained. My kids loved the playground. We did not utilize any of the other amenities.

Over all pros:
-Amazing staff who will do whatever it takes to say “yes” to whatever you need, available 24 hours
-Quiet, secluded property away from the busy roads.
-Large, spacious units
-beautifully remodeled kitchens that are well stocked with dishes and cooking necessities. Stainless steel appliances.
-large updated bathrooms with plenty of towels and vanity space.
-Impeccably maintained and clean units (even the older non-renovated room)
-Laundry facilities inside of or next to units
-Some newly renovated buildings (renovations will be complete by next summer, so I was told. We experienced no renovation noise).
-Beautiful grounds and landscaping
-Close proximity to amusement parks (about 15-25 minutes to Disney depending on traffic)
-Close proximity to shopping, groceries, restaurants, and gas
-large screened-in patios in units
-Ample parking close to each unit
-Activities planned for the kids
-plenty of dining seating in units
-daily towel and garbage changes

Cons
- lacks a lot of bells and whistles that some condo properties boast-kiddy pool, splash area, arcade, movie theatre, etc
-no elevators for upper level floor access

Thank happygirlsmommy
RossHoff
Glasgow, United Kingdom
258
Reviewed 2 weeks agovia mobile
After road tripping round the state of Florida, we spent our last 4 nights in the state before flying home here. It was perfect. We had a huge 2 bed apartment with a full kitchen. Meaning after our hectic days out exploring the the theme parks etc we could relax and enjoy dinner and a glass of wine. Unfortunately we didn’t have time to you any of the pool areas or hot tubs so cannot comment on them, but due to the actual accommodation we would definitely make this our first choice if we were to return to the area. The minimal dealings we had with the front desk were very positive. Ricardo gave us a very welcome on check in, when requesting further supplies and a later check out again no problems and our requests were accommodated. Check out again was a very smooth and pleasant process. All staff interactions were positive.
Thank RossHoff
Response from Diamond R, General Manager at Polynesian Isles Resort
Responded 2 weeks ago
Thank you so much for sharing your feedback about your vacation at Mystic Dunes Resort and Golf club! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose us as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Concierge
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
126
Price range
US$ 91 - US$ 255 (Based on Average Rates for a Standard Room)
Also Known As
Diamond Polynesian Isles Kissimmee
,
Sunterra Resort Polynesian Isle
,
Sunterra Polynesian Resort
,
Polynesian Isles Resort Kissimmee, Florida
Location
United States > Florida > Central Florida > Kissimmee
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
126
Price range
US$ 91 - US$ 255 (Based on Average Rates for a Standard Room)
Also Known As
Diamond Polynesian Isles Kissimmee
,
Sunterra Resort Polynesian Isle
,
Sunterra Polynesian Resort
,
Polynesian Isles Resort Kissimmee, Florida
Location
United States > Florida > Central Florida > Kissimmee
Photos
Traveller (735)
Room & Suite (361)
Pool & Beach (61)
Dining (30)
Amenities (20)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Marcos L
6 December 2018|
AnswerShow all 4 answers
Response from Louis F | Reviewed this property |
Marco's This is the exact room that we had. There is no need for an elevator as it's on the first floor. It's a full suite with two bedrooms and a washer and dryer. This room is awesome located across from the pool and hot... More
0
Votes
AvesMW
22 November 2018|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
Yes, screened in. We also were on the first floor as well and the porch was screened in. Place is very quiet as well. Speed bumps in the driving area so traffic is slow. One bone of contention with me was they charged me... More
1
Vote
Cieran B
24 August 2018|
AnswerShow all 7 answers
Response from Megan A | Reviewed this property |
I believe apartments on each floor share a washer and dryer which is outside the entrance to the individual apartments. You use your door key to access the laundry room. There are two pools - both were quiet in August this... More
4
Votes
Room Tips
"All buildings provide easy access to the pools, front desk and activities. Parking is plentiful."
ovelez13132018
6 days ago
Read review
"Mobility accessible rooms need to be requested in advance."
H7772VGnancyw
29 Oct 2018
Read review
"We're on the ground floor and we love that because one of us has mobility issues."
D_Richard_C
30 Jul 2018
Read review
"All of the rooms looked excellent. Block 4 was quiet"
216davidh
23 Jul 2018
Read review
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