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09/07/2017 10/07/2017
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    Seralago Hotel and Suites

    5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 105
          US$ 76
          SAVE US$ 29
          US$ 80
          US$ 77
          Traveller (734)
          Room & Suite (323)
          Pool & Beach (97)
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          Overview
          • Excellent16%
          • Very good29%
          • Average22%
          • Poor14%
          • Terrible19%
          Travellers talk about
          “room suite” (26 reviews)
          “hot tub” (101 reviews)
          “fun spot” (40 reviews)
          Free Internet
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Self-Serve Laundry
          Shuttle Bus Service
          3.0 Star Hotel
          All hotel details
          Offers from Seralago Hotel and Suites
          Offers & Announcements: 15% off room rate
          Hotel deals
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          #95 of 152 hotels in Kissimmee
           
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          Seasons Florida Resort
          572 reviews
          #15 of 152 hotels in Kissimmee
           
          Celebration Suites
          3,582 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (2,494)
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          There are newer reviews for Seralago Hotel and Suites See the most recent reviews

          21 - 25 of 2,055 reviews

          Reviewed 3 weeks ago via mobile

          Was told we were getting a king bed but ended up with two doubles, room was not ventilated properly had an odd odour to it. Shower was pretty dirty, turned the tap and grit and dirt from the shower mat covered the shower floor. Staff...More

          Thank adam J
          Response from Perry S, Front Office Manager at Seralago Hotel and SuitesResponded 3 weeks ago

          Dear adam J, Please allow me to apologize about the room that you were given. This is certainly not a room that should have been rented. Please keep us mind if you are in Kissimmee again.

          Reviewed 3 weeks ago

          Worst room I've ever stayed in. I would be embarrassed to rent a room, like the one I had, to anyone. Will never go back there again. I definitely recommend no one else does either. Dirty, bugs, shower controls falling apart, just plain nasty.

          4  Thank E2996HYroberth
          Response from Perry S, Front Office Manager at Seralago Hotel and SuitesResponded 3 weeks ago

          Dear E2996HYroberth, Thank you for your review. We are in the process of updating our rooms. I hope that you would give us any chance in the future.

          Reviewed 3 weeks ago via mobile

          You couldn't pay me to go back to this place. Hot in one room, blood stains on the sheets in the next, and hair in the bed in the last one. No wonder it's so cheep. Nastiest place I've ever been. I'd rather sleep in...More

          1  Thank Tucker M
          Response from Perry S, Front Office Manager at Seralago Hotel and SuitesResponded 3 weeks ago

          Dear Tucker M, I am very sorry that we failed to provide you with a clean room during your stay. I trust that you had spoken to a member of our management team, so that we could have made it right. Please consider giving us...More

          Reviewed 3 weeks ago via mobile

          No air, blood stains on sheets, smelled like a sewer, dried old French fries on the floor, and bugs and pubic hair in the bed. Stay away!!!!!!!! Website is misleading! Changed rooms three times! Canceled our second night! Have I mentioned to stay away? Should...More

          2  Thank Becky M
          Response from Perry S, Front Office Manager at Seralago Hotel and SuitesResponded 3 weeks ago

          Dear Becky M, I am very sorry to hear of your unpleasant experience at our hotel. This certainly is not typical, and we will be reviewing your room issues. Please do consider staying with us again in the future.

          Reviewed 3 weeks ago

          On our first visit to Florida we were very excited about our stay. On the first night we found insects in the bed that bit my child in the forehead. All other hotels were booked (it was December) so we asked to change rooms. In...More

          1  Thank Gloria M
          Response from Perry S, Front Office Manager at Seralago Hotel and SuitesResponded 3 weeks ago

          Dear Gloria M, I'm sorry to hear of your poor experience. I hope that we made it right for you, as you stated that you checked out in December, and your review is from June. Please consider us again in the future.

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Meeting Rooms
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Hot Tub
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 35 - US$ 80 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Non-Smoking Rooms
          • Number of rooms
          • 614
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Agoda, Hotwire, Travelocity, Priceline, TripOnline SA, HotelQuickly, Cancelon, getaroom.com, Evoline ltd and HotelsClick so you can book your Seralago Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Florida >
          • Central Florida >
          • Kissimmee
          • Also Known As
          • Seralago Hotel Kissimmee ,
          • Seralago Kissimmee ,
          • Seralago Hotel And Suites Kissimmee, Florida
          Add Photo Photos
          Traveller (734)
          Room & Suite (323)
          Pool & Beach (97)
          Dining (30)
          Hotel & Grounds (497)
          Bathroom (68)
          Family and Play Areas (21)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          erivera0711
          Planning on going in July but my flight gets to Orlando at 9am. Is there anyway we can check in early
          12 June 2017|
          Answer Show all 6 answers
          Response from Amanda504 | Reviewed this property |
          Check in is at 3 but my flight was at 11am and I was there, checked in before noon with no problems.
          0
          Votes
          Katie L
          Hi, we have booked a kids suite and a two bedroom suite for November 2016 and I wanted to know do you have in room safes? Thank you
          21 May 2017|
          Answer Show all 3 answers
          Response from Lourdes V | Reviewed this property |
          Not in the room we stayed but we didn't stay in a suite. The suites might be better equipped.
          1
          Vote
          Andrew G
          Hi there I am staying in your Hotel from the 21st April to the 6th May 2017 and I would like to request a pool-side renovated room please. The reviews such are a mixed bag, I don't expect a premium hotel at the price I'm paying but cleanliness is all important to me and my girlfriend and I would like manager assurance that I will get a clean and renovated room for my stay? Thanks Andrew Grieve
          14 April 2017|
          Answer Show all 3 answers
          Response from Luis G | Property representative |
          Please call the hotel directly, ask for reservation and make the request.
          0
          Votes
          Room Tips
          "Pool view rooms seem to be better"
          Read review
          "None, I think they are all the same... old and dirty"
          Read review
          "We enjoyed staying poolside."
          Read review
          "A room facing the pool might be better."
          Read review
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