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Seralago Hotel and Suites

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Seralago Hotel and Suites
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2,278 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
WINNIPEG
Reviewed yesterday NEW

Thank you to the great staff .Yolanda always checks to make sure we have every thing we need .She is always happy and greets us with a smile.Salima our housekeeper does a great job .A great place to stay very clean and friendly .The only thing lacking is pool furniture there is a lack of tables and umbrella's.

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Helpful?
Thank srgill
Brandon, Canada
Reviewed 2 days ago NEW

Resort built in the 1960s, tired facilities but well maintained, aged fixtures but functional. Good location in East Gate region, two sides bordering thick forest, small flock of hooded mergansers in the surge pond. On Irla Bronson Highway, easily accessible from airport on Tollway 417, close to tollway and freeway entrances/exits. Friendly staff. Overall, better than we expected.

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Thank SuperDave47
Reviewed 2 days ago NEW

Burns in the blankets, brown AND black stains on the blue carpet, and no hot water. This place is incredibly worn down and dated. Oh and they added a "resort fee" at check in that wasn't supposed to be charged to us considering we prepaid. This place was a huge mistake. It reminded me heavily of the meth motel in...

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Helpful?
Thank Robert G
Hildebran, North Carolina
Reviewed 2 days ago NEWvia mobile

Ok - I bought a groupon and for 2 nights it was only $76 with taxes and I think a $15 hotel charge for taxes or fees of some sort, but not bad at all price wise. I read so many mixed reviews, the hotel looks ok from outside, shady once you arrive in the actual rooms portion- so I...

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Thank Judy B
Reviewed 2 days ago NEW

I recently booked a night stay at this hotel for my daughter and myself. Upon showing up in the lobby, the clerk rudely told me that I was too early and to come back after 3. She didn't even bother to look and see if any rooms were ready...she simply didn't care. So, I show up at 2:55 and the...

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Helpful?
Thank Tampachris25
Oakland Park, Florida
Reviewed 3 days ago NEWvia mobile

We arrived early to make sure we had a double room no smoking. To check in 30 minutes early would cost an extra $50. so we left to eat and came back checked in and headed to the room. If we would have known how bad the rooms are we wouldn't have gone back. The rooms that they advertise as...

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Thank Jim W
Reviewed 5 days ago NEWvia mobile

Worst place ever!!! Ruined our vacation!! Bed bugs!!!!!!! Staff is trained to treat you with no respect! It took over an hour to check in. Hotel screwed up our reservations. The hotel told us, we could have a cot and coffee in our room upon request and it never came! My son had to sleep on the floor!! When I...

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Thank Lisa D
Reviewed 1 week ago NEWvia mobile

if your hotel has a outside bar that has the ability to open from 11 am to 2 am why not use it before 3pm to atleast serve food there is no excuse for this you force guests to go to the other walkable food places near by that is lost revenue that cant be gained back and your beer...

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Thank Bill J
Reviewed 1 week ago

This hotel is the worst property that I have stayed in all my life. The worst part of the stay was there were bed bugs in the room (reported by others, wish I had seen those reviews myself). I talked to the manager who could not help me, I checked out immediately - without any refund as I could not...

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Thank BJ T
Reviewed 1 week ago via mobile

I am not sure why people would have anything negative to say about this hotel. If you are expecting more, than spend the money and go elsewhere. We were very impressed and thought it was a very fun stay, especially for the price! Staff was very friendly and the pools and grounds were well maintained. The rooms were clean and...

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Helpful?
Thank CeeCee C

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: ₹ 2,798 - ₹ 5,528 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two stories tall, #800 rooms are located furtherest from the highway.”
 of 5 bubbles SuperDave47, 22 Jan 2017 | Read review
“I read that rooms near the pool are upgraded but ours was not.”
 of 5 bubbles taylort943, 11 Jan 2017 | Read review
“Nice size TV”
 of 5 bubbles patriciasP4844IG, 5 Jan 2017 | Read review
“Keep driving”
 of 5 bubbles blkwido1, 4 Jan 2017 | Read review
“Choose a different hotel”
 of 5 bubbles Chunguita58, 4 Jan 2017 | Read review
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