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Star Island Resort and Club

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#20 of 155 Hotels in Kissimmee
GreenLeadersSilver level
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Star Island Resort and Club
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1,995 Reviews from our TripAdvisor Community

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Showing 1,860: English reviews
san francisco
Reviewed 14 July 2015

We enjoyed our stay with our 2 and 3 year old children in July 2015. Pool was great for the entire family, grounds were well kept, and unit was clean as expected. They had a little convenience store that served breakfast/lunch. About 10 minutes to the Disney Resorts. The only minor item I was not too thrilled about was the...

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Thank deegirlSanFrancisco
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you deegirlSanFrancisco for taking the time to write a review. We are happy to hear that you enjoyed your stay at Star island. Thank you again, Debbie Todd Middleton dtodd@star-island.com

Las Vegas, Nevada
Reviewed 12 July 2015 via mobile

Recently stayed for some 7 days under Wyndham. Check in was under my name by check out my reservation information has been changed making check out an unusual experience since the information was changed. The front desk manager or so she said could have cared less. She just wanted to get me "gone!" Extremely sloppy and disinterested management. After reading...

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Helpful?
2Thank J Ax E
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, We are so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Star Island. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure...

Schaumburg, Illinois
Reviewed 12 July 2015

We just came back from a week at Star Island. The resort facilities were nice. The pools and surrounding area were clean and well cared for. The room was nice. The staff was polite and helpful. When there were minor issues...wasp nest outside the door, ice maker didn't work, and bugs could get in under the door because there was...

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Helpful?
1Thank Dawn B
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you for this great feedback Dawn B. It sounds like you enjoyed your accommodations and our employees but had some other stuff going on. Please let us know if we can make your vacation better the next time. Debbie Todd Middleton dtodd@star-island.com

Durham, North Carolina
Reviewed 12 July 2015

We stayed in a three bedroom unit in Building 24. Perhaps we are spoiled by the wonderful experience we had at Marriott's Cypress Harbour in January but this resort just did not stack up. The entrance to our unit contained a small stack-able washer dryer, and the furnace for the unit. The layout of the unit is very strange. The...

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Helpful?
2Thank JDButler
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you for this great feedback JDButler. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future. Debbie Todd Middleton dtodd@star-island.com

Tustin, Michigan
Reviewed 9 July 2015

We've experienced many resorts across the country from Maine to Hawaii, North Carolina to Arizona, and this resort has much of the best characteristics of all of them! First, after reading many of the mixed reviews, we requested a renovated room near the back of the resort. We were assigned the 3rd floor of building 21 - away from the...

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2Thank Blueump
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Blueump for taking the time to write a review. It sounds like you enjoyed your accommodations and some of the activities that we have to offer. We apologize for the inconvenience of the sink leaking and having an issue with the key but we appreciate your understanding and patience. We look forward to...

Georgia
Reviewed 9 July 2015 via mobile

This resort is very family friendly and you feel good staying here. I felt safe here! My friends and I came down for the week because one of the parents had an unused time share. So we came here to hang out. We have a LARGE condo that sleeps 8! We have a full kitchen, dining room, and living room....

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Thank JoziAdvises
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you JoziAdvises for taking the time to write a review. We are happy to hear that you enjoyed your accommodations with the girls. Girls time is the best :) Sorry to hear about the concern of where the stairs are. On the back of your door there is a sign that will show you...

Reviewed 6 July 2015 via mobile

This place has dated rooms and decor, the entry way to the rooms stink, the room smelled like rotten eggs. The jacuzzi tub ran only cold water the first night. The staff is completely inept and disorganized. They ruined our wedding day with the so many issues including the wrong cake and chapel o love room. That had a nasty...

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7Thank Tom L
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, We are so disappointed to hear that your accommodations and your wedding did not meet your expectations, as this is not part of the Count On Me service we take pride in at Star Island. Please rest assured that we will be taking action to ensure that this is not an issue for future guests....

Reviewed 5 July 2015 via mobile

Nice resort that is well maintained. There is a lot to do on the grounds of the resort like karaoke and Gold. The room we had was very nice and clean. They only negative would be the water in the shower was lukewarm at best. Good stay would recommend.

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Thank jakeploupe
Debbie T, General Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you jakeploupe for taking the time to write a review. We are happy to hear that you enjoyed your stay at Star Island Resort. We will look forward to your return. Best regards, Debbie Todd Middleton dtodd@star-island.com

Reviewed 4 July 2015 via mobile

The facility itself is nice, a little run down, but nice. As soon as we checked in we attempted to get to our room on the fourth floor but to our surprise the elevator was out. They finally fixed that. Then we needed ice for the cooler and the ice machine was broken, which upon checkout was still broken. When...

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7Thank tyronetwolf
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you tyronetwolf for taking the time to write a review. I am sorry to hear that you had a problem with the jacuzzi tub. That, I am sure was a disappointment for your son. Again, I apologize! Thank you again, Debbie Todd Middleton dtodd@star-island.com

Sunny Isles Beach, Florida
Reviewed 2 July 2015

I booked through Interval, which places you as a third party. I did not have a balcony That is 50 extra per night. The karaoke at night consists of children not ready for Broadway singing for cute videos for the family. TGIF is within walking distance when unable to deal with the obnoxious atmosphere. Enough said, decide on your own...

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Helpful?
2Thank td507
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you td507 for taking the time to write a review. This will allow us to continue to enhance the vacation experience at our resort. Please let us know if there are opportunities to make your stay better in the future. Thank you again, Debbie Todd Middleton dtodd@star-island.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 

Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Region: United States > Florida > Central Florida > Kissimmee
Price Range: ₹ 6,227 - ₹ 15,905 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
Reservation Options:
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Star Island Resort And Club Kissimmee, Florida
Hotel Style:
#2 Green Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#21 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Star Island Resort and Club staff and other travellers.
114 questions
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Questions? Get answers from Star Island Resort and Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is a bit quieter.”
 of 5 bubbles 982arth, 6 Dec 2016 | Read review
“If you're on one of the upper floors ask to be near an elevator.”
 of 5 bubbles DrFloyd001, 4 Dec 2016 | Read review
“Clean the jet tub after every guest. clean the water spots off the sinks, spay for bugs; had a huge roach under the sink. I've have stayed there 4 times and has never had the experience I had November 2016. Hopefully I will have a better stay next time.”
 of 5 bubbles kendrah505, 29 Nov 2016 | Read review
“Housekeeping Supervisor need to check rooms prior to guest check in.”
 of 5 bubbles V8261XUm, 28 Nov 2016 | Read review
“Building 20 and 21 is on the far side and long drive around.”
 of 5 bubbles 414crystale, 23 Nov 2016 | Read review
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