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I can’t blame the staff for their horrendous training. The breakfast room is such an inadequate space people were eating standing up since once you enter you can’t leave. You always have the option to sit outside in winter temps. The only valid security is...More
The minute we walked in through our room door the smell of damp & the noise of the air conditioning unit hit us. We had a discussion about whether or not to complain. Neither of us wanted to after a long trip from Europe, but...More
Rude and unfriendly service at the reception.
I had booked one night at Clarion Suites Maingate via getaroom. We reached the hotel after a hectic day and we just wanted to go to our room. When we reached the front desk, the receptionist somehow thought...More
Good: The pool area was great! rooms were large and clean, large bathroom and showers were great, breakfast area despite busy was good with choice, staff were friendly especially Lenora at the front desk. Grounds were clean. Price of room was reasonable. good parking
We stayed at this hotel for 9 nights in the latter part of November. We were in 2 different rooms: a room facing the parking lot and a pool-side room. Both were very clean & well-equipped. The housekeeping staff does an excellent job. The front...More
Response from Cindy Jo M | Reviewed this property |
I think animals are squirrels and birds, normal things. We did not encounter anything unusual. Our room was ready and guaranteed with a credit card. No issue with reservations. We are older and just decided to drive... More
I think animals are squirrels and birds, normal things. We did not encounter anything unusual. Our room was ready and guaranteed with a credit card. No issue with reservations. We are older and just decided to drive ourselves. Lines for parking were not an issue and shuttles pick you up at end of your parking row. Again, no issues, but was not peak time/seasons. (was Independence Day week.). We were concerned about late evening shuttles, so we just drove and was easy and no problems. There was no charge for breakfast and food was decent, but place too small when lots of guest, to find a seat. Please tip the ladies cleaning/bussing tables. :)