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Embassy Suites by Hilton Orlando Lake Buena Vista South

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Traveller (448)
360
Panoramas (10)
Dining (85)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
No Resort Fee. Just 3.5 Miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 spacious two-room suites, free made-to-order breakfast and Complimentary Evening Reception daily. Nearby restaurants, shopping and golf.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
47Restaurantswithin 1 km
7Attractionswithin 1 km
2,447Reviews
855Photos
112Q+A
100Room tips
Traveller rating
  • 1,820
  • 489
  • 91
  • 26
  • 21
Time of year
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Popular mentions
The beds were not very comfortable but after inquiring they immediately provided mattress toppers. Just ask...this made it much more comfy! The room was nice and plenty of space. The extra sink area in bedroom was a nice touch. I wouldn’t pay extra for the fireworks view. Hard
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Review collected in partnership with Embassy Suites Hotels
Response from ESLBVSAGM, Director of Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded yesterday
melissa12700, Thank you for your review of our hotel. We're glad our team could make an adjustment and add a second super topper mattress pad to make the bed more comfortable for you. We value the feedback as it pertains to breakfast, parking, and the fireworks view - as the view depends on which park is shooting off their fireworks (Epcot is the closest park with Magic Kingdom further to the North and West of our location. Again, we thank you for your review and we look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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Hotel's Favourite
First time staying at this particular Embassy Suites and could not be more satisfied. Pros: Customer service by ALL hotel employees. Customer service for me is a deal breaker. The hotel staff probably ranks as the top of all hotels I’ve stayed in, very impressed. Free FULL
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Response from ESLBVSAGM, Director of Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 3 weeks ago
BruceH15, Thank you for your review of our hotel. We are thrilled you had an excellent stay and we value your recommendation of our hotel. We also thank you for your kind words about the service our team provides, our free made-to-order breakfast, our complimentary evening reception, and our spacious two-room suites. We are honored to rank at the top of your list and we look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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Nice hotel, very clean excellent room for business. Quality of breakfast was very good. Busy time, kids athletic groups tourists etc. Not great for business travel. Paid for valet parking. Nobody available to valet at drop off or pick up. Short on desk help and breakfast
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Response from ESLBVSAGM, Director of Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded yesterday
shanekq777UN, Thank you for your review of our hotel. We are glad you enjoyed our hotel and we also appreciate your feedback regarding staffing and other items. Our goal is to always exceed the expectations of our guests and when we see you again we will be sure to do just that. Again, thank you for your review and we'll see you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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This is our second stay at this great hotel, each time we stayed for 1 week. We're a family of 4. Great location, great breakfast and excellent well-trained professional staff. We were greeted by staff with a smile and hello everywhere we went. We were especially impressed
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Response from ESLBVSAGM, Director of Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded yesterday
traveling_family2k17, Thank you for your review of our hotel. We are glad you came back to stay with us again for another week. We are very appreciative of your kind words regarding Elizabeth and her hard work as well as our Front Office Manager, Thomas Hayes, who worked diligently despite our computer hardware refresh. We are honored to be your go-to hotel in Orlando and we look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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There are many other options for staying at reasonably priced hotels in Disney. This one just wasn't the right fit for my family. The breakfast bar was over crowded every morning and the staff wasn't prepared for the guests. Also, the coffee, toilet paper, and bathroom
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Review collected in partnership with Embassy Suites Hotels
Response from ESLBVSAGM, Director of Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 6 days ago
641maryannp, Thank you for your review of our hotel. We appreciate your feedback and apologize that our hotel was not the right fit for your family. Our team makes efforts to ensure breakfast is smooth for all of our guests and we customarily feed over 1,000 guests per day. While we try to be "green" and not discard half-used rolls of bathroom supplies, we will always replace items if you run out so "rationing" would not be necessary. Again, we thank you for staying with us and we apologize that we were not the right fit for you and yours. Kind Regards, Warren Bingham Director of Sales and Marketing
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Orlando Lake Buena Vista South
The Standard Double Suite at the Embassy Suites Orlando - Lake Buena Vista South
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Orlando Lake Buena Vista South
The Hospitality Suite at the Embassy Suites Orlando - Lake Buena Vista South
Professional photo exclusively commissioned by TripAdvisorEmbassy Suites by Hilton Orlando Lake Buena Vista South
The Hospitality Suite at the Embassy Suites Orlando - Lake Buena Vista South
Embassy Suites by Hilton Orlando Lake Buena Vista South
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12345650
Hi Lauren, Our hotel does not have any ground floor suites, but we do have some one level up that have great views of our local area. Thank you, Warren
0 votes
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Does this hotel offer grocery service?
Hi Linda, Our hotel does not offer a grocery shopping service although there is a brand-new Publix grocery store very close to us as well as a SuperTarget and a WalMart Supercenter. Thank you, Warren
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Hi, is the parking lot gated / secured? Many thanks
SStph, Our parking lot is gated. If you use our industry-leading Digital Key you can select parking when you digitally check-in and use your cell phone to access our lot. We look forward to seeing you soon. Kind Regards, Warren
1 vote
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Brody, Our pool is open daily from 6am until 11pm year-round. We look forward to seeing you in October. Thank you, Warren
0 votes
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Thank you for your question. Yes, David is still working with us and we’re glad you remember him from your prior visit. We hope to see you soon! Warren
1 vote
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12345623
"Ask for a room on the upper floors to enjoy the view and be away from any noise."
"ask for a room furthest from the lobby. its very noisy"
"Look on line at the layout of the hotel, for a little extra nightly you can watch the Disney fireworks from your room"
"You'll get no cell phone reception on the ninth floor unless you're in the hallway."
"my room on the second floor was able to access the lobby wifi with no extra fee most of the time"
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12345620
PRICE RANGE
US$ 136 - US$ 263 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
300
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