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Gaylord Palms Resort & Convention Center

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4,274 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Palms Resort & Convention Center
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Showing 4,145: English reviews
New Port Richey, Florida
Reviewed 4 November 2014

We had the pleasure of staying at this wonderful hotel just the 2 of us for a fun weekend. Love the rainforest effect, ponds & lush landscape. So relaxing to have a cup of coffee in this beautiful atrium. The shoppes are adorable & we purchased some great sale items. The valet parking is a welcome perk & the quiet...

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Helpful?
Thank pattiemarie
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for your wonderful review. We are pleased to hear you enjoyed our lush atrium! I will be passing along your compliments to our fantastic horticulture team, they will be pleased to hear it! Thank you for your reccomendation and we look forward to your next visit! -Ben A. Guest Services Guru

Redondo Beach, California
Reviewed 4 November 2014

I was here for a business conference and I really want to come back with the family. They have a center atrium with a beautiful green feel with Plants, rivers and waterfalls. They even have live gators that they feed twice a week which is cool to watch. They have a water slide for the kids and us older kids....

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1Thank jtmandelbaum
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words about our property! It is always a pleasure hearing our guests say that they look forward to coming back after a visit! Our partnership with Gatorland is one that we cherish; we are so happy that they can bring these beautiful reptiles into our hotel for our guests to enjoy seeing. Looking forward to...

Dallas, Texas
Reviewed 3 November 2014

This hotel's service is over the top, even when compared to other Gaylords. Added some time onto both ends of a work event there and the ease of getting service and your every need fulfilled was so easy. Friendly and knowledgeable staff pointed out some nearby sights, shopping and dining venues. Cabanas at adult pool well worth the $!

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Helpful?
1Thank Beke3300
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for your amazing review! Our STAR’s (Gaylord-Speak for employee) will be thrilled when I pass along your review to them. Our staff take pride in their local area and are always more than willing to point out a few of their favorites to any traveler. Thank you once again for your kind words, Ben A, Guest...

Reviewed 3 November 2014

This was my second trip to the Gaylord Palms but the first with my teenage daughter. There are two great pools here but neither suitable for her age group. The adult pool is great for me but wouldn't allow her in. The restaurants are superb and good value for money. Would visit again in a heartbeat but look after the...

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Helpful?
Thank Bgc1968
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms again. We’re thrilled our array of restaurants provided the perfect meal for everyone in your family. Ben A-Guest Service Guru

Cambridge, UK
Reviewed 3 November 2014

My husband and I stayed here for part of our honeymoon vacation in the US. We stayed in this hotel for 4 nights and had an upgrade to an atrium view. Due to the noise of the waterfall in the atrium we did not sleep properly for the 4 nights we stayed here. The walls are so thin that we...

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1Thank Disney-Love85
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking time to write a review of our property. We strive to provide a flawless guest experience and we are very sorry we did not deliver on that for the duration of your stay with us. Please be assured that I have passed along your information regarding the issues mentioned to the appropriate departments. We are very...

Brooklyn, New York
Reviewed 2 November 2014 via mobile

I've stayed in other GayLord properties, but I found this one a bit difficult to navigate physically. I recently attended an educational conference and we were misdirected to our room. This would be a big deal if the resort wasn't so enormous and had more signage. We did receive a map, but the information took us way out of the...

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Thank Eliza626
Georgia Coast, Georgia
Reviewed 2 November 2014

My husband and I stayed at the Gaylord Palms for a trade show. It was a wonderful facility. We never left the property for the 3 day stay. The restaurants were extremely nice, and we were very pleased with the variety that was available. The staff was very welcoming and receptive to all our requests and needs. The beds were...

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Helpful?
Thank Shannyb25
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments, our team of Stars strives to provide flawless services and wonderful experiences for all our Guests. I am pleased to read that you had a pleasant visit to our resort and we look forward to your next visit to our resort. Emilio S. Guest Services Guru

Cincinnati, Ohio
Reviewed 30 October 2014

The room rate I received was actually really good, which is why I chose this hotel - along with the beautiful pictures of the atrium and pool. I knew I would also have a resort fee and daly parking fee but didn't expect to be over charged for everything else. The prices were outrageous. I'm used to staying at high...

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2Thank buckeyefan999
Ormond Beach, Florida, United States
Reviewed 30 October 2014 via mobile

This hotel was very relaxing and very clean. We had an inside atrium view, very good choice to have. We enjoyed our view out at the atrium. There was a few different themed areas. They had choi gators snakes and salt water fish. Being able to sit on the balcony and enjoy your morning coffee and paper was relaxing. Plenty...

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Helpful?
2Thank John V
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Please accept our sincerest thanks for this awesome review! We are grateful you selected Gaylord Palms to celebrate your anniversary. We are very pleased that you and your family enjoyed South Beach Pool, Cypress Springs Water Park and our property amenities. We look forward to welcoming you back for another wonderful experience. Kanisha - Guest Service Guru

Kiowa, Colorado
Reviewed 29 October 2014 via mobile

We stayed here and had a very nice time. Rooms are a bit small for 4 ppl but property is beautiful! Kids pool closed way to early in our opinion, around 5:30, I could understand if it was darker but it was still pretty light even at 7 this time of year. Maybe 6 or 630 would have been nicer.5...

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Helpful?
1Thank Kristen S
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments; we are always looking for ways to ensure we are providing top class service and the best value for our Guests. Are pool hours vary throughout the year and we are now operating on our Fall/Winter schedule. I do apologize if this cause you any inconvenience. Emilio S. Guest Services Guru

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: ₹ 13,291 - ₹ 26,778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
58 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the interior”
 of 5 bubbles LynnM535, 24 Mar 2017 | Read review
“atrium view”
 of 5 bubbles ToastOnTheTown, 14 Mar 2017 | Read review
“Choose an atrium room near the waterfalls.”
 of 5 bubbles Molly7300, 13 Mar 2017 | Read review
“Ask to be near the pool area if you have kids.”
 of 5 bubbles Y7695LKjimc, 9 Mar 2017 | Read review
“higher the better and definitely a court yard view”
 of 5 bubbles rosao5, 7 Mar 2017 | Read review
5 of 5