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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,176 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Palms Resort & Convention Center
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Showing 4,049: English reviews
Washington, DC
Reviewed 25 August 2014

This review is really only based on this hotel's credit card authorization form and phone system. I tried faxing a credit card authorization form, I called to make sure that they received it. They said no and the woman asked me what fax # I sent it to, I told her that I used the fax # on the form....

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3Thank MariaWashington_DC
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comets, I would like to first apologize for any inconvenience that they situation might have caused. We do have multiple lines for receiving credit card authorization forms, but they are all process and by the same area, Once again I would like to apologize for any confusion or issues this might have caused. Emilio S. Guests...

Jersey Shore, New Jersey
Reviewed 23 August 2014

The Palms is a BEAUTIFUL hotel situated rather close to Disney. I did not want to stay in the park so I chose this resort. Great food, staff, rooms and is just beautiful to walk through and relax. If you go to Orlando make sure to stay here.

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1Thank Ben G
GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review. I hope you enjoyed your stay. Our Stars strive to provide flawless services and I do hope you were able to experience that. I hope you would consider us for any future stays here in the Orlando area. Emilio S. Guest Services Guru

Reviewed 22 August 2014 via mobile

Very nice hotel. Stayed here for 2 nights with the family. The pools were nice, the grounds well kept and the staff were friendly. Lots of shops and restaurants on the premises but I found most of them closed during our stay (Tue-Thu) I would definitely stay here again when I visit Orlando. Be aware there are additional charges for...

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2Thank Espi_Erik
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you and your family enjoyed the Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! -Linda P., Guest Service Guru

Philadelphia, Pennsylvania
Reviewed 22 August 2014

Splurged a little for vacation and it was well worth it! The whole family had a blast and I can't imagine it having been the same had we stayed elsewhere. The swimming pool was tons of fun for the kids, close to lots of shopping and attractions. Wish we had extended our vacation.

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Thank Richard K
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words, Richard! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled you and your family had such a great time with us! We look forward to welcoming you back soon! -Linda P., Guest Service Guru

London, United Kingdom
Reviewed 22 August 2014

Thank you for having us, we very much enjoyed staying at this hotel in July 2014. The room was very nice , clean and comfortable. We especially liked the view from the balcony...looking inwards , down to the hotel restaurants and , well a green house effect..really quite unique..The bed , the children tell me were the most comfortable in...

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Thank FamilyJoy
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for staying with us! Please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Palms for your family vacation. We're glad that everything from the beds to the atrium to our restaurants were comfortable and enjoyable for you! We look forward to welcoming you back for another wonderful experience. -Linda P., Guest Service...

Reviewed 21 August 2014

Great place to stay, beautiful in and out. You dont need transportation, there is everything you need right at the hotel. It is centrally locted to outlet stores, and the major attrictions, very family oreinted, all in all a great place to stay.

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Thank Kristine M
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Kristine, thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed our property amenities and our location! We hope to welcome you back in the near future! -Linda P., Guest Service Guru

Reviewed 21 August 2014

We stayed at the Gaylord for 2 nights in August. First off, the property is massive so be prepared to walk a lot. Valet parking is around $28 a night or you can self park for around $19 a night. There is also a $20 resort fee per day so keep this in mind if you are looking at nightly...

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Thank Jamie V
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words, Jamie. We're glad that our housekeeping STARS (employees) did such a great job with your room and that your daughter loved the Cypress Springs Water Park! Thank you again for the great review. We hope to see you again soon! -Linda P., Guest Service Guru

North Palm Beach, Florida
Reviewed 20 August 2014

We stayed here for two nights for a wedding we were attending at a nearby resort and were pleasantly surprised. We go to Orlando quite often to visit Disney and usually stay at one of the onsite resort they have or the nearby Marriott World Center. We would definitely stay here again. The size of the resort and atrium really...

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1Thank Ryho86
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms during this trip.. We’re thrilled our array of restaurants provided the perfect drinks and meals for everyone and that you were able to relax and enjoy the South Beach pool! Thank...

Sellersville, Pennsylvania
Reviewed 19 August 2014

Multiple visits to the Gaylord on business over the past few years. Very nice Hotel within a short cab ride to Disney attractions. Staff is friendly, room was clean an comfortable. Food / drink is ridiculously expensive and just plain over priced.

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2Thank toolsales1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We are happy to know you enjoyed your stay! We’re sorry we weren’t able to provide you with a dining option that met your needs. Our food & beverage team takes pride in providing diverse dining options for every appetite. Kanisha W. - Guest...

Deerfield Beach, Florida
Reviewed 19 August 2014

I attended a conference here in late July and the hotel is one of the largest I've ever stayed in. It's a very large sprawling hotel with multiple restaurants and a great water park style pool for kids. My children thoroughly enjoyed the pool and slides and had a great time overall. The convention center is extremely convenient to get...

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Thank gjohns45
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for sharing feedback from your recent stay. Please accept our apologies for the service you experienced from our housekeeping staff. At Gaylord Palms we pride ourselves on being a resort dedicated to flawless customer service, and it’s clear we did not provide this for you. Our leadership team uses guest feedback like yours to address areas of concern...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: ₹ 17,205 - ₹ 29,153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a handicap accessible room which is very spacious.”
 of 5 bubbles lionfan91, 10 Jan 2017 | Read review
“Request a floor above the 3rd if you want a view.”
 of 5 bubbles acc20162016, 10 Jan 2017 | Read review
“Get an atrium view, beautiful views.”
 of 5 bubbles Tex8405, 10 Jan 2017 | Read review
“Don't Stay Here!”
 of 5 bubbles Haqu1, 10 Jan 2017 | Read review
“Lots of children are left on their own to run around the main center of the atrium, the area near the everglades section is quieter.”
 of 5 bubbles jhtoome, 9 Jan 2017 | Read review
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