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Stay as far as you can from this venue. I booked my wedding in January 2017, with Magda who promised me the world. She was my go-to person for everything. Especially Magda saying she would personally be arranging my flowers and taking my photography. Well...More
I have a feeling that Stacy and I (below) have had very similar experiences. We booked our room a year in advance for a wedding. I called to change the date of the reservation or cancel my reservation as the wedding was called off. i...More
I am writing this review to express my extreme dissatisfaction with this establishment. Despite the bad reviews this resort has in terms of cleanliness, I had no option but to book a room here for a friend's wedding. Unfortunately, the wedding was called off with...More
2 Thank Stacy L
Response from pstanley32, Manager at Coconut Cove Resort and MarinaResponded 8 October 2017
I am sorry you were dissatisfied and I have never hung up on any customer or guest. Although we have had poor phone and internet because of hurricane but we are back up and had 2 weddings and I do have the photos and they...More
My girlfriend and I stayed here for a night while we were on our way down to Key West and it was absolutely wonderful! We were upgraded to the suite and we were so grateful. The pool was gorgeous and the view from the beach...More
There is a reason they only accept checks to hold your reservation... because you wont get a refund! Visit the "resort" in person before you give them a dime. It is not at all what you see in the photos on their website. Buyer beware!