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About
#15 of 21 hotels in Islamorada
Location
Cleanliness
Service
Value
From the real-life Kokomo to the sandy shores of our walk-in beach, it’s no wonder why Postcard Inn Beach Resort & Marina is a Florida Keys favorite and voted "Top 10 Resort in the Florida Keys" in Conde Nast Traveler (2022). Located 90 minutes from Miami, our oceanfront resort has been serving up iconic cocktails and nostalgic beach vibes since 1951. Wake up on the sunrise side of Islamorada for a day filled with watersports, waterfront dining, and all-day fun. Resort guests also receive access to all four Islamorada Resorts.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycles available
Kids stay free
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Diving
Snorkelling
Evening entertainment
Fishing
Patio
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, Spanish
Location
64Somewhat walkable
Grade: 64 out of 100
13Restaurantswithin 1 km
3Attractionswithin 1 km
2770Reviews113Q+A100Room tips
Reviews
Traveller rating
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Not altogether bad, but if you are looking for a relaxing place to chill out this is not it. The Postcard Inn comes up as one of the resorts on TripAdvisor when you search for "Adults Only resorts in the Florida Keys" but this is decidedly NOT for adults only. There are plenty of families with young children and teens. There was also a contingent of rowdy young 30-something single men in attendance, which seemed to be associated with the fact that this is also a marina for sport fishing boats. Loud music is piped throughout the public areas all day and evening. So you can imagine how far from peaceful the environment is. We were woken our first morning there at 7:00am by maintenance crews very loudly power-washing the walkways outside our room. Couldn't wait until 9:00? Guess not. Bring a towel from your room if you want to swim in the pool – they run out of towels quickly at the pool cabana. But be advised that the pool area is an attraction for little kids, who tend to vocalize loudly and constantly. The food: meh. The raw bar and Tiki Bar have the same limited menu, so don't expect anything special. This is evidently not a non-smoking property. We often had to put up with cigar smoke and pot smoke wafting up toward our room balcony. If you work at it you can find a few relatively quiet places on the premises. We found one that was away from the noise on our last day but were asked to leave after a couple of hours due to a wedding event that was scheduled in that area. And of course you can always retreat to your room, but then what's the point of going to a tropical resort if you're only going to hole up in your room? Probably great for families with children, but not for adults looking for a serene vacation. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 3 days ago
Hello from Islamorada, It was such a pleasure to have you and your family with us at Postcard Inn Beach Resort & Marina. Thank you so much for highlighting our amazing pool that the entire family can enjoy. However, you can be confident that our team will destroy this challenge. I know that we can do better and welcome another chance to prove this. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This hotel is stunning!! We felt like we were in Paradise! Sarah Jones at the front desk was so kind and friendly! She welcomed us so nicely! She was such a big help! There are free bike rentals on site which really made it a fun trip
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 1 Feb 2022
Dear Gila, Our team at Postcard Inn Beach Resort & Marina is delighted to hear how much you enjoyed your time with us, thanks to our decor, service, and amenities. We'll be sure to share the mention with Sarah as well. Thank you for the kind review, and come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aweful expierience / pool was empty first 2 days, elevator broke - water main break ( so no water or shower or restaurant open. Pool towels late because washing machines broke…& on & on & on. Not good - I called & they just left mo on hold. Nice huh ?
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don’t go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 4 days ago
Greetings, Thank you for taking a moment to reach out and share your experience. We are deeply disappointed to learn of your recent experience and want you to know this is not the norm for our resort. Please accept our apologies for any disappointment regarding how your concerns were handled. Rest assured, we will discuss your comments as they will help us make effective changes. We'd be very grateful for the opportunity to change your perceptions on a future stay. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: Beautiful grounds and ocean front; resort has potential. Tiki bar and pub grub pretty good. Upon arriving, unlimited rum punch on tap served in lobby. Cons: Way understaffed; dark and dingy room (don’t believe the pictures you see)(urine smell, mildew, broken lamp),sand in beds, mildew on curtains, stained sheets; Outside, garbage can overflowing, no towels left. Dirty pools. Water activities close down at 5 pm. People pay a lot of money a night and was not worth it at all. The grounds were beautiful but the room was like a road side in.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 4 days ago
Greetings, We're saddened to learn you did not enjoy your stay despite our excellent bar and beautiful grounds. Please accept our apologies for any issues with the condition of the room and pools. Your feedback helps us improve, and we'll look into your comments further. Should you be in the area again, we'd appreciate the chance to provide you with more suitable accommodations. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stopped at the Tiki Bar for what we thought was happy hour. We each had one draft beer and decided to go somewhere else. Got our bill and thought it was a joke! $19.35 for TWO draft beers!!!! I even asked the bartender if he gave us the wrong bill. Needless to say, I’m glad we didn’t order another drink!!!!
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 6 days ago
Greetings, Thank you for your feedback. We're sorry for any concerns about our bar prices as we work hard to ensure they're competitive for the area and experience. We hope you'll consider coming back to see us in the future. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pool bartender did not seem to want to serve white men. After several trips to the pool bar it was clear that the bartender was not interested in serving middle aged whites. No management present at any on site venue. Room AC was uncomfortable, the bed beside AC was freezing and the second bed was hot.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 1 week ago
Greetings from Paradise, Thank you for sharing your feedback with us. It is unfortunate that you encountered an issue with the AC during your visit. Please know that our team is always willing and capable of addressing any concerns brought to our attention while you're with us. Still, we take your comments seriously and will use them to improve our operations and services going forward. We hope to have the opportunity to provide you with a better experience in the future. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives: Location right on beach was wonderful, had a handy marina next door, where manetees and tarpon came which you can feed etc. Negatives: Felt the reception staff not very friendly maybe because we were British, the hotel is expensive over $600 per night for a bog standard room, so you expect good service. We stayed for 3 nights, the housekeeper only cleaned on 1 night, and we had to complain as room they gave us was near the road and we had a balcony that 2 feet away were palm trees very dark and dingy. They moved us to room over marina which had a good outlook. .Very pricey for food and drink (this is perhaps the keys and not just this hotel), again service could be better they look under resourced. They shut the main pool for 1 day while we were there was had to go to their sister hotel to use Pool on beach, not overly happy about this.…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 1 week ago
Greetings from Paradise, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was ideal for relaxing. However, we apologize for any disappointment with the service you received as well as for any issues with the food and pool. We'll keep your comments in mind to ensure future stays are more pleasant, and we hope to see you again soon. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am so disappointed in the Postcard Inn! The resort itself if nice but the customer service is amongst the worst I’ve experienced. We were asked to change rooms 4x during our stay and with two little kids, asked if we could get refunded and change properties since it just wasn’t feasible for our family. We were told we would be refunded the 2 nights (>1000k) and Rob, the area manager was supposed to help facilitate the refund. Long story short…we never got the refund, we are almost one month out from our stay, and Rob stopped responding to messages. This type of customer care is NOT okay. No one in accounting returns phone calls, the manager doesn’t return phone calls, I am not sure what else to do. I would not recommend this property if there is a possibility of making changes to your stay. :( …
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 1 week ago
Hello from Islamorada, While you enjoyed our accommodations, it seems that there were some service issues during your stay. Please know this is not indicative of the high standards that we have in place, and we sincerely apologize for how this matter may have been handled. You can be confident that we are actively working to get to the bottom of this. Do not hesitate to continue reaching out offline so that we can resolve this as soon as possible. Thank you for sharing. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible customer service! These rooms were not cheap, $500 a night and our family had 4 rooms for 3 days/2 nights. Room door was off the hinges when we arrived, phone was broken, safe didn’t work toilet ran and couldn’t lock bottom security lock on the door. They refused to give us another room, stating that they were full. Funny thing was that I could go online and see they had rooms to sell and the parking lots were at least 1/3 empty. They ONLY were able to fix the safe and the door coming off the hinges. But still refused to change our room. Just didn’t care. Offered no compensation or satisfaction . Only ONE ice maker working in the entire complex. There are several buildings. Got charged a $40 a day “resort fee” yet could not get paddle boards or kayaks on Saturday morning because “they weren’t doing it “ that day!!!! Our family was there for a memorial for my late Mother’s memorial and to spread her ashes. Thanks for making our experience memorable… and not in a good way. The only place on the property that the customer service was good, was at theTiki Bar. Kudos to the bartenders! I would definitely not EVER stay there again or recommend it. …
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
FRIENDS JUST ARRIVED FOR short 4 day stay… SERVICE to this point barely MEDIOCRE for the price point! ROOM 237… hoping resort sees this and makes some things very right… RESORT NICE BUT if service is subpar does it really matter???!!! I booked this room for my friends…. I did a lot research before looking and am a bit surprised at a few things…. AC not working in room and friends are still waiting on extra towels… it is my friends 70th birthday celebration after fighting cancer for years .. so this is a big deal! A little disappointed that they didn’t have a room ready early… lacks of towels… and I was hoping the resort would’ve done something “special” for the birthday girl! …extra towels ESPECIALLY shouldn’t be a big deal … when you are paying $$$$ TODAY 3/8 day 4/4 of trip update! TODAY was worse than previous 3 DAYS…..it’s been horrible! SERVICE SUCKS HERE! pool undergoing maintenance for 2 days???? They tell us to go to some other place and use THEIR POOLS?? If I wanted to use THEIR pools , I would’ve booked at THEIR hotel! ELEVATOR INOPERABLE ALL DAY! Again, I picked THIS HOTEL for an elevator! I am 70 YEARS OLD AND SHOULDN’T HAVE TO WORRY ABOUT WALKING UP 3 flights of stairs, I have pulmonary hypertension that is residual damage from CHEMO and CANT DO THIS ! SERVICE RECOVERY is nonexistent here! the resort says they will waive the resort fee, I paid $ 2000 for 4 nights for subpar service! I expect ALOT MORE than JUST the resort fee waived! What a disappointing 70th birthday celebration…. Leaving her tomorrow to go home, shame on you POSTCARD INN AND BEACH RESORT AND Marina!! I will be back in the KEYS but certainly NOT HERE!…
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Postcard Inn Beach Resort & Marina
Responded 1 week ago
Greetings, We're saddened to hear about your experience. Please accept our apologies for any disappointment with the service you received. It's important to us that all our guests feel welcome and special, and we'll speak with our staff about your comments. The next time you're in the area, we'd appreciate another chance to impress you. With Sun & Sand, Tiffiany Holmes Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$363 - $612 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday isle resorts & marina hotel islamorada, holiday isle resorts and marina, holiday isle hotel islamorada, holiday isle islamorada
FORMERLY KNOWN AS
Postcard Inn Beach Resort & Marina at Holiday Isle
LOCATION
United StatesFloridaFlorida KeysIslamorada
NUMBER OF ROOMS
143
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Frequently Asked Questions about Postcard Inn Beach Resort & Marina
Which popular attractions are close to Postcard Inn Beach Resort & Marina?
Nearby attractions include The OceanView Motel and Sports Pub (0.7 km), Whale Harbor Marina (0.8 km), and Island Dreamz (0.09 km).
What are some of the property amenities at Postcard Inn Beach Resort & Marina?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Postcard Inn Beach Resort & Marina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Postcard Inn Beach Resort & Marina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Postcard Inn Beach Resort & Marina?
Yes, free parking is available to guests.
What are some restaurants close to Postcard Inn Beach Resort & Marina?
Conveniently located restaurants include Wahoo's Bar and Grill, Whale Harbor Seafood Feast (Buffet), and Ciao Hound.
Are there opportunities to exercise at Postcard Inn Beach Resort & Marina?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Are pets allowed at Postcard Inn Beach Resort & Marina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Postcard Inn Beach Resort & Marina offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Postcard Inn Beach Resort & Marina?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Postcard Inn Beach Resort & Marina?
Many travellers enjoy visiting Indian Key State Historic Site (5.1 km) and Pasta Pantaleo Signature Gallery (4.4 km).