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The Marker Key West Harbor Resort

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200 William Street, Key West, FL 33040-6645
COVID-19 update: See the added health and safety measures this property is taking.Read more
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The Marker
Lol.travel
US$ 451
US$ 316
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PricelineUS$ 426
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (926)
Room & Suite (108)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 51 hotels in Key West
Location
Cleanliness
Service
Value
Travellers' Choice
This tropical getaway is the first, new, luxury hotel in Old Town Key West in 20 years. Centrally located by the Historic Seaport, only steps from Duval Street, The Marker features luxurious guestrooms, private balconies, lush grounds and three stunning and secluded pools. Our signature restaurant and bar, Starboard, features California and Mexican inspired cuisine and hand-crafted cocktails, served poolside and al fresco. Book now and be among the first to review The Marker Harborfront Resort.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Snorkelling
Taxi service
Paid private parking on-site
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Poolside bar
Fishing
Business Centre with Internet Access
24-hour security
Concierge
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Special Offer - Save 25%!
2,398Reviews68Q+A100Room tips
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Popular mentions
whopper36 wrote a review 12 Apr
michigan25 contributions12 helpful votes
Check in was fast without any waiting. I was checked in by Shara-she went over the hotel policy's and pointed me to our room for our 3 day stay. There was no room service, but I walked by the lobby and spoke to Latoya a couple of times for water and towels--Within a hour--Stuff was at our room. We had a large suite The bathroom was really nice and very roomy. Nicely updated with good lighting. I checked out and spoke to Kattya M (Front desk manager) about her Great desk staff- They had smiles on and always asked if I needed anything. I had a Great 3 day stay and will be back in the fall. Thank you
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Date of stay: April 2021
Value
Location
Service
1 Helpful vote
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Erdwyn Gross wrote a review 12 Apr
Miami, Florida1 contribution1 helpful vote
I want to give a special tanks to Dayanna & Shara at the Front Desk. They were very polite, attentive and gave an outstanding service and warm welcome. Also I would like to mention the Director of Housekeeping Ms. Kattya who went above and beyond with my family. A millón thanks to all of you. I will come back.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Mich M wrote a review 11 Apr
Palm Beach Gardens, Florida2 contributions2 helpful votes
A bit rough for a high end property- employees completely in knowledgeable about property and rooms resulting in some sizable issues upon check in- we called several times to confirm room type, beds, cribs.... everything you do before travel with kids. Hopefully better with time.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Kim wrote a review 9 Apr
Chicago, Illinois1 contribution3 helpful votes
This hotel was my worst experience ever and I doubt if they have agenda against Asians. I highly recommend not to use this hotel. 1. I called Front Desk (Christine) for more bath towels from hotel phone around 4:50 PM. She told me to hold but hung up on me. I called again and she immediately put me on hold for ‘longer than 20 minutes’. At that point, I doubted if this was intentional and I called the front desk from my cell phone, which she immediately answered. I asked why she kept me on hold and her explanation was that she had to handle other clients. I didn’t want to argue any longer and just wanted to get towels. So I asked if I can have more bath towers. She said that they will be delivered on a regular housekeeping schedule (5:30 PM). I asked if it can be faster and she said that she would put it in the request. The towels didn’t arrive until 6 PM. When I head the room next to me receiving towels from housekeeping service, I had to interrupt the service lady and ask her to give us some towels. This seems to be beyond incompetency and felt malicious to me. As I noticed that our family was the only Asian, I wonder if they were doing this on purpose. 2. Unethical sales practice – They have two tumblers in the hotel room for you to see, and if you touch and open them to see what they are, they will charge you for it. The sales practice is very sleazy because they have the cardboards beneath the tumblers to explain that they will charge you if you use or open them. The fact is that these tumblers were located above TV, too high for us to see that the cardboards exist or not. I am 5.6 feet but I can’t see the bottom of these tumblers from my height. The front desk said that all their guests have been able to see the cardboard without problem and I am the only one who couldn’t see it. Therefore, it is my fault to not read the cardboard before opening the tumblers. Again, my suspicion is growing if there is a racial implication. Even though they have a nice building in a good location, my family felt discriminated and uncared for.
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Date of stay: April 2021
Value
Service
Sleep Quality
3 Helpful votes
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comofam wrote a review 4 Apr
Columbia MO12 contributions3 helpful votes
This hotel is very nice and has an excellent location. The pool area is beautiful and beds were comfortable. That said the level of service is lacking and front desk staff could use a course in friendliness. The bartender and concierge were exceptions as that were very nice and helpful. For the money I would expect more hospitality and there was ZERO room service. We stayed 4 nights and were supposed to get room service after 3 days and even after confirming they would come, no service came. I begged for toilet paper and towels after 3 days. So, nice location, good pool, poor service. I will be back to Key West just not at this hotel too expensive for the mediocre service.
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Date of stay: March 2021
Rooms
Cleanliness
Service
1 Helpful vote
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PRICE RANGE
US$289 - US$716 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Marker Waterfront Resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
96
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Frequently Asked Questions about The Marker Key West Harbor Resort
Which popular attractions are close to The Marker Key West Harbor Resort?
Nearby attractions include 7 Artists & Friends Gallery (0.2 km), Peppers of Key West (0.2 km), and Key West Room Escape (0.3 km).
What are some of the property amenities at The Marker Key West Harbor Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Marker Key West Harbor Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Marker Key West Harbor Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Marker Key West Harbor Resort?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Marker Key West Harbor Resort?
Conveniently located restaurants include Prime Steakhouse, Off the Hook Grill Key West, and Bien.
Are there opportunities to exercise at The Marker Key West Harbor Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Marker Key West Harbor Resort located near the city centre?
Yes, it is 0.7 km away from the centre of Key West.
Are any cleaning services offered at The Marker Key West Harbor Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Marker Key West Harbor Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Marker Key West Harbor Resort?
Many travellers enjoy visiting Curry Mansion (0.3 km), Harry S. Truman Little White House (0.7 km), and Key West Garden Club (2.2 km).