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Santa Maria Suites

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1,607 Reviews from our TripAdvisor Community

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There are newer reviews for Santa Maria Suites
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Showing 1,467: English reviews
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2013 via mobile

Well I am finishing up my week here at the Santa Maria Suites. I travel a lot and use Trip Advisor to make decisions on where to stay. I booked this place because of the previous reviews I read on this site. So here is my review. My family and I really like this place. Like previous reviews the place... More 

Helpful?
3 Thank Mark V
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Mark V., Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Lots of nice detail in your comments...thank you for the picture too. Can't beat the relaxation of the Santa Maria Suites' pool on a hot summer Key West day. Also…Thank you... More 

Zwolle, The Netherlands
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2013

We stayed in one of the apartments with two bedrooms next to the pool. Young staff but very friendly and helpful. The location is one block from the sea side but a beach around the corner. The centre of the town at the other end of Duval street tends to be very noisy, but in the hotel you have very... More 

Helpful?
Thank Brian038_13
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Brian, Santa Maria Suites Guest, Thank you for your comments and really do appreciate your business. We are glad you had a nice stay and hope you return….real soon! Also…Thank you for a 5 STAR rating! The Santa Maria staff and I look forward to your next visit to Key West. Sincerely, Steve Mungall General Manager More 

Atlanta, Georgia
Level Contributor
97 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 29 July 2013

Excellent stay, in keeping with most prior reviews. Stayed in a flat 2-bedroom pool view suite, which offers plenty of room and a fantastic kitchen built for entertaining. Nice master bath, small guest bath for 2nd bedroom with shower. Furniture in living room could be more comfortable, but certainly not uncomfortable. The pool is lovely - refreshing and calm, perfect... More 

Helpful?
Thank Mindwanderer
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Seems like you really caught the charm and relaxation that the Santa Maria Suites can provide by your comments. I'll be sure to highlight your comment about the landscaping to our professional landscaper.... More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 July 2013

FRAUD FRAUD FRAUD. This review is about what happened to my group after leaving this hotel. The hotel itself was great but there are plenty of other options for you so don’t stay here! I was in a group of 9 women who stayed here for 3 nights. Every single one of us had all of our credit and debit... More 

Helpful?
8 Thank Fell M
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really do appreciate your business. As I have communicated to you and some of your other 9 friends staying with you, I support and encourage you to contact the Key West Police. I have already but unfortunately a crime has to also be reported by the person(s) damaged by... More 

Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2013

We were in Key West with another couple recently to celebrate our 50th birthdays and were thrilled with the accommodations at the Santa Maria Suites. One is never 100% sure when a destination is booked if it will live up to its advertising, but the Santa Maria not only lived up to it - it exeeded our expectations. Our bi-level... More 

Helpful?
Thank Shermhamm
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! I'm glad you enjoyed the resort and the amenities we offer. Dove ice creams are my favorite but the Dove chocolates and muffins are really good too. The muffins are baked fresh daily... More 

Beaumont, Texas
2 reviews
Reviewed 28 July 2013

My family was recently in Key West for a wedding. Our stay at the Santa Maria Suites was wonderful! The staff was excellent! They were very friendly and extremely helpful. Our trip would not have been the same without the help of the concierge, Nordi. He gave great recommendations on the best things to do on the island and helped... More 

Helpful?
Thank Amber H
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Amber H., Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! I'm glad Nordi helped you with your plans while at the Santa Maria Suites. Our concierge know the places to go and can really help in maximizing a guest's stay. Nordi... More 

Bristol, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 July 2013

Superb, the gardens and pool areas are lovely and well kept, we had a beautifully furnished ground floor suite, our en suite bedrooms were comfortable with a nice lounge and a well equipped designer kitchen I wanted to take home. A lot of attention had been given to architectural details which I appreciate. We had our own patio with tropical... More 

Helpful?
Thank Adrian C
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Adrian C., Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return soon from the UK! Also…Thank you for a 5 STAR rating! The Santa Maria staff and I look forward to your next visit to Key West. Sincerely, Steve Mungall General Manager More 

UK
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 July 2013

A short stroll from Duval Street and the southernmost point and beaches this small hotel is perfect for those searching a high quality, up market oasis of peace and tranquility combined with fantastic modern apartments, great pool area, friendly and helpful staff as well as original touches such. Great for families and couples looking for something special not far from... More 

Helpful?
1 Thank Jaheto
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! I agree, 2 nights at the Santa Maria Suites and Key West is too short. We have great extended stay packages for your next visit. Also…Thank you for a 5 STAR rating! The... More 

Gainesville, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2013

Great is the word that comes to mind when reflecting on our families stay at the Santa Maria Suites in Key West during July. The staff was wonderful, helpful and provided great service. Check in was very smooth and was a wonderful start to our vacation. The pool area is very relaxing, never crowded and the complimentary smoothies were a... More 

Helpful?
Thank Ronald L
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Ronald L., Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return with your family….soon! Always a pleasure for the Santa Maria Suites staff to serve you and your family when you visit. Also…Thank you for a 5 STAR rating! The Santa Maria staff and I look... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2013

9 of us came down for a bachelor party and rented 2 rooms over a long weekend. We got there real early and they let us stash all of our stuff in the office while we went bar crawling before check in. The grounds themselves are hands down the most impressive and well maintained environments I've ever seen. The pictures... More 

Helpful?
1 Thank Jordan J
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you and your group had a nice stay and hope each person will return….soon! I glad Sophia and Dusti were mentioned in your comments. The staff like to receive comments for our guests. Both have read the review and appreciate the nice... More 

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Two-Bedroom Bi-Level Suite With Pool View (99)
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Two-Bedroom Flat Suite With Pool View (98)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ambrosia
Ambrosia
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 

Additional Information about Santa Maria Suites

Address: 1401 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 29,273 - ₹ 54,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Suites staff and other travellers.
16 questions
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Pittsburgh, Pennsylvania
over a year ago
4 months ago
Pittsburgh, Pennsylvania
ontario

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Questions? Get answers from Santa Maria Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the first floor (2 bedroom suite on one level) . . . great access to the pool”
 of 5 bubbles fivestamps, 30 Nov 2016 | Read review
“Choose lower level, full flight of stairs for upper level”
 of 5 bubbles cynthiap192016, 29 Nov 2016 | Read review
“Get ground floor pool side.”
 of 5 bubbles pshofstetter, 23 Nov 2016 | Read review
“We love the 2-level suites, but have gone with 1 level ground floor suites the past two trips due to mobility issues.”
 of 5 bubbles crankt, 22 Nov 2016 | Read review
“We liked the 2 level apartment but I hear that the ground floor ones are even better.”
 of 5 bubbles wardclark, 16 Nov 2016 | Read review
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