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Santa Maria Suites

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1,607 Reviews from our TripAdvisor Community

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There are newer reviews for Santa Maria Suites
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Showing 1,467: English reviews
Birmingham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 February 2014

Visited the Keys for a few days in October 2013. Amazing place. Beautiful location, free drinks round the pool. Atmosphere is great, close to everything. Staff very friendly and helpful. Planning our next visit! Love it!

Helpful?
1 Thank JadeyB_90
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! The Santa Maria staff and I look forward to your next visit to Key West. I hope you had a good trip home to... More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 February 2014

We are frequent travelers to Key West as we have family there. We are from the North East and where looking forward to getting away in February, so we where going to try the Santa Maria Suites, as we are familiar with many of the hotels in Key West. Unfortunately our flight got cancelled due to the snow blizzard from... More 

Helpful?
12 Thank corey c
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and I apologize for your troubles with your weather. I'm originally from Buffalo N.Y. so I know how bad weather can get and the troubles with travel. I tried to reach out to you with a message via Trip Advisor but did not hear back from you. Please give me... More 

VIRGINIA
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 February 2014

First the negative - I'm not a fan of resort fees when there are no extra resort amenities - golf course, tennis, spa, etc. The resort fee bought no extras. Let's be honest with your guests - if the fee is mandatory, then it should part of the room rate, not an extra source of a few bucks per person... More 

Helpful?
3 Thank L D
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! I was surprised to find out myself but Key West is the highest rated destination in the continental US...especially in January as this is the highest demand period of the year. Most Key... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2014 via mobile

Getting ready to check out and want to say nothing bad about this lodging. Everything was 1st class from the time of checking in. The room and service was over the top perfect. Any Key West visits from now on will start here. Thank you to all the staff. Awesome job!!

Helpful?
2 Thank Ctsdinc
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your kind words and positive comments ...we really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! The Santa Maria staff and I look forward to your next visit to Key West. Sincerely, Steve Mungall General Manager More 

Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 February 2014 via mobile

The suites are spacious as well as beautiful. Nice little patio area outside our room. Wine and Hummus served by the pool from 4-5:30. Delicious smoothies served all day. The staff were all very friendly and accommodating. There were fresh muffins in our room for breakfast as well as water and even some mini dove bars. We will be back... More 

Helpful?
2 Thank bellasimone
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! We are glad you enjoyed all of the amenities....Hummus and wine are on the top of the list for most guests at the Santa... More 

Anchorage
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 February 2014

Spent a wonderful, relaxing stay Tuesday, Feb. 4. Jody was very accommodating in insuring our stay was 5 star. While lounging by the pool our pool hostess Jacquelyn prepared tasty smoothies that our grandson loved and her service was excellent. Next time I visit Key West the Santa Maria Suites is where our family wii be staying.

Helpful?
2 Thank Senner
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! Thank you for the kind words for Jacquelyn! She is new at Santa Maria Suites and a good addition to the team! The Santa... More 

Grand Isle, Louisiana
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 February 2014 via mobile

We stayed two nights at this beautiful property. Jacqueline who managed the pool and bar made our trip. She was so attentive and a pleasure to talk to. She helped us with great things to do in Key West. We will definitely be back to study again. The rooms are great - love having the kitchen and all the extras... More 

Helpful?
1 Thank Kristen W
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! Jacqueline is new at Santa Maria Suites and a good addition to the team! Thank you for the kind words! The Santa Maria staff... More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2014

Stayed with my family in one of the suites. Everything was Fantastic. Rooms were clean, amazing, and spacious. The service was spectacular. Close to the beach and duval street. Looking forward to when I can come next.

Helpful?
1 Thank Saipansam
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! The Santa Maria staff and I look forward to your next visit to Key West. Sincerely, Steve Mungall General Manager More 

west yorkshire
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 February 2014 via mobile

We stayed for 10 nights in January as this was practically the only place with great reviews that could accommodate us for that length of time. The staff around the pool and on the front desk were welcoming and helpful. Smoothes, fruit, water and popsicles and ice cream bars are free and available at pool side and wine is free... More 

Helpful?
2 Thank lorrascott
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! I like your new name for Santa Maria Suites ...the "Chilled out hotel". Send me an email or note and I will put "early housekeeping service" in your history so next time your... More 

Louth, United Kingdom
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 February 2014 via mobile

We stayed here with family members for 3 days. From the time we arrived until the time we left the staff were superb and couldn't have been more helpful. We had a 2 level 2 bedroom suite which is great having a nice lounge and a fabulous kitchen. We loved the fact that they have everything including washer tumble dryer... More 

Helpful?
2 Thank CarlAnstice
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review

Dear Santa Maria Suites Guest, Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! Thank you very much for the 5 Star rating! Yes, the washer and dryer in each suite comes in handy when you are traveling...smaller suite case to carry. The Santa Maria staff and... More 

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Two-Bedroom Bi-Level Suite With Pool View (99)
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Two-Bedroom Flat Suite With Pool View (98)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ambrosia
Ambrosia
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 

Additional Information about Santa Maria Suites

Address: 1401 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 29,273 - ₹ 54,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Suites staff and other travellers.
16 questions
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Pittsburgh, Pennsylvania
over a year ago
4 months ago
Pittsburgh, Pennsylvania
ontario

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Questions? Get answers from Santa Maria Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the first floor (2 bedroom suite on one level) . . . great access to the pool”
 of 5 bubbles fivestamps, 30 Nov 2016 | Read review
“Choose lower level, full flight of stairs for upper level”
 of 5 bubbles cynthiap192016, 29 Nov 2016 | Read review
“Get ground floor pool side.”
 of 5 bubbles pshofstetter, 23 Nov 2016 | Read review
“We love the 2-level suites, but have gone with 1 level ground floor suites the past two trips due to mobility issues.”
 of 5 bubbles crankt, 22 Nov 2016 | Read review
“We liked the 2 level apartment but I hear that the ground floor ones are even better.”
 of 5 bubbles wardclark, 16 Nov 2016 | Read review
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