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Santa Maria Suites

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1,630 Reviews from our TripAdvisor Community

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Showing 1,485: English reviews
Naples, Florida
Reviewed yesterday NEWvia mobile

My wife and I brought 3 adult kids to Key West for their first visit. We booked a 2 bedroom at Santa Maria (they are hard tovfind here). Rooms very nice, clean and quiet. Ken at the front desk was so helpful with above and beyond service! Location was perfect - close enough to walk everywhere but quiet. Highly recommend!...

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Helpful?
Thank Gakstatter
Baltimore, Maryland
Reviewed 6 days ago NEWvia mobile

Take a trip back to the 60's with all of the amenities of the digital age. Great staff - comfortable bed - superb amenities. A perfect family home away from home. The rooms have all been renovated without losing a bit of their character. We will be back - unless we travel sans children in which case we will stay...

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Thank ggtrix
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear ggtrix, Thank you so much for this "GEM" of a review for our hotel. We also love the spectacular comments about our new sister hotel H20 Suites. We are glad you now have two great resorts to choose from during your next visit to Key West. All the best, Jim Heineman VP Operations

Basking Ridge, New Jersey
Reviewed 1 week ago

There were lots of pros. The room was HUGE. Clean. Modern and beautiful. We had a suite, great privacy from the kids who felt so far away! Nice bathroom. The kids had a separate & smaller bathroom. Our room was at the end of the unit, close to the street. Parking was easy. We had the housekeeping cart outside our...

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Helpful?
Thank NJBetsy
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear NJBetsy, Thank you for taking the time to share your thoughts on our hotel. I am sorry that we did not meet all of your expectations. We try to provide the best possible services at all times and when we have to get the daily tasks completed around the property, our equipment, and our personnel have little room to...

Fort Dodge, Iowa
Reviewed 1 week ago

Our family of seven visited Key West, Florida in January 2017 for five days. We came from all areas of the country including Iowa, Colorado, California, New York City, and South Dakota. We had a wonderful stay at the Santa Maria Suites. The suites were well maintained, the beds were comfortable, and the fruit smoothies served all day by the...

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1Thank MaryAnn2017
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Maryann2017, I was so pleased to read that your entire family had such a great stay with us here in Key West. Our staff works very hard each and every day to make sure each guest stay is memorable. We look forward to your next family gathering here in paradise. All the best, Jim Heineman VP Operations

Reviewed 1 week ago

This must be one of the absolute better hotels in Key West. Ideal location, nice flats for families, and a pool just outside. Perfect for families with kids. Super service provided by the pool attendant.

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Helpful?
Thank J M D
SMSJEH, Owner at Santa Maria Suites, responded to this review

Thank you for this fantastic review of our hotel. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

Portland, Maine
Reviewed 2 weeks ago

Location, location, location - and a lot more! Just off Duval Street, a block from South Beach or 10 minute walk to Higgs Beach, you can't beat this location. The accommodations are very comfortable, modern and functional (well stocked kitchen, washer & dryer and comfortable beds). The staff is very attentive and pleasant and the many little touches (such as...

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1Thank 894colette
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear 894colette, Thank you for this "PERFECT" review of our hotel. I agree with you about our location in Old Town, Key West as we are close to everything. We look forward to hosting you next trip to Key West. All the best, Jim Heineman VP Operations

Reviewed 2 weeks ago via mobile

Staff was outstanding and made sure every need was met. Two story suites were bigger than expected and felt like they were very new. Pools and location also top notch. Oh-and they also have free Happy hour drinks and snacks every day. A great value in Key West!

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Helpful?
Thank Jessica H
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Jessica H, Thank you so much for taking the time to write this Five Star review of our hotel. Our staff works hard everyday to make sure every guest stay in memorable. We look forward to hosting your next visit to Key West. All the best Jim Heineman VP Operations

Gothenburg, Sweden
Reviewed 2 weeks ago via mobile

I loved this little cosy and friendly resort thanks to the fantastic service minded attitude of Ken at the reception. He was very helpful by helping us booking trips and all. One another thing I enjoyed as a parent was the washing machine that we frequently used and the big kitchen/living room area. And of course the happy hour with...

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Helpful?
Thank AlexHirschi
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear AlexHirschi, Thank you for this great review of our hotel. Ken is one of the many superstars we have on our team to make each guest stay so enjoyable. We look forward to hosting your next trip to Key West. All the best, Jim Heineman VP Operations

Fort Lauderdale, Florida
Reviewed 2 weeks ago

The two bedroom, two level suite with washer/dryer, full kitchen and top of the line appliances was absolutely beautiful and perfect for our family of four. This hotel and the staff are first class all the way, with no details left out (complimentary smoothies, bottled water, sunscreen, muffins and ice cream treats!). Great location and convenient parking. The staff was...

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1Thank DSF222
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear DSF222, I love to read Five Star reviews that start with "AWESOME". Our staff works hard each and everyday to make sure all our guests have a memorable stay. We look forward to hosting your next trip to Key West. All the best, Jim Heineman VP Operations

Singapore
Reviewed 3 weeks ago

The check in was smooth, the staff were very friendly and helpful with maps and where to go. Its a small resort and service was good, happy hours free drinks at the pool, with beers, moscatos, wine etc. Muffins delivered to room in the evening and free dove chocolates. We were celebrating our wedding anniversary and a bottle of wine...

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2Thank Joie-Spore
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Joie-Spore, Thank you for taking the time to write this "Nice" review of our hotel. We have great amenities and a great staff that works hard everyday to make all our guest stays memorable. We look forward to hosting your next trip to Key West. All the best, Jim Heineman VP Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ambrosia
Ambrosia
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 

Additional Information about Santa Maria Suites

Address: 1401 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 31,474 - ₹ 54,073 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Suites staff and other travellers.
16 questions
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Pittsburgh, Pennsylvania
over a year ago
5 months ago
Pittsburgh, Pennsylvania
ontario

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Questions? Get answers from Santa Maria Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend trying to get a suite with a view of the pool area, it's very nice.”
 of 5 bubbles Msvogt1, 26 Dec 2016 | Read review
“All rooms seems good”
 of 5 bubbles bjornf994, 20 Dec 2016 | Read review
“Lower floor suites.”
 of 5 bubbles 163alvinc, 19 Dec 2016 | Read review
“Loved the first floor (2 bedroom suite on one level) . . . great access to the pool”
 of 5 bubbles fivestamps, 30 Nov 2016 | Read review
“Choose lower level, full flight of stairs for upper level”
 of 5 bubbles cynthiap192016, 29 Nov 2016 | Read review
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